handmade jewellery and cards

Guildford, England · 2 Sales


handmade jewellery and cards

Guildford, England 2 Sales On Etsy since 2014

Announcement   handmade items, especially for You.


handmade items, especially for You.

Agnes Kotroczo

Contact shop owner

Agnes Kotroczo

Shop policies

Last updated on 18 May, 2018
Welcome to my shop. All the items are made by me. Please have a look, and come back frequently to check up on new stuff.
Custom orders are welcome, so if you have an idea, or you would like to personalise any of the items , please feel free to contact me. Some of my creations are unique, so not always possible to make changes on them, but I will try to do my best to make something similar what perfectly fits for you.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
All items are described and photographed as accurately as possible.

In the event that the buyer is not happy with the purchase, please contact me immediately when receiving the package.

You can return your purchase to me within 14 days. You will shoulder the cost of shipping the item back to me. As soon as I received the item in original condition I will reimburse the money to you.
The buyer is responsible for payment of shipping returns back to the seller.

Returns and exchanges are only accepted within 14 days of purchase.
From international buyers I can accept payments via PayPal only.

Payment is required within 48 hours.

Please note that a sale will be cancelled if payment has not taken place within 48 hours of purchase.

Please note that buyers are responsible for any and all duties, taxes and customs fees.
All items are nicely packed and bubble mailer.
I do not take the responsibilities for customs fees and delays or lost packages!
All purchases are shipped the same or the following day of cleared payment except for week-ends and holidays!
Additional policies and FAQs
As I mentioned it in my welcome message, custom orders are welcome. For inspiration please check my instagram :#bydragonyss

With your purchase you get 3 months guarantee as well, what will start with the date of the purchase. In case of any problems, please contact me immediately.
Please note, that you will be responsible for the cost of returning the goods for repair. If the damage is not repairable, and caused by non reasonable care, I may deny your request.
I am not responsible for any ageing, fading or colour loss.