CraftyTinkShop

Brida Shoes and Accessories

Chesterfield, England | 246 Sales

CraftyTinkShop

Brida Shoes and Accessories

Chesterfield, England 246 Sales On Etsy since 2016

4.5 out of 5 stars (53)

CraftyTinkShop is taking a short break

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Note from shop owner Crafty Tink is closed only for a short time as at the end of the year we are expecting our little girl arrival!
We plan to re-open later in the new year, thank you for your understanding in this exciting time 🤱🏻

Note from shop owner

Last updated on 17 Nov, 2018

Crafty Tink is closed only for a short time as at the end of the year we are expecting our little girl arrival!
We plan to re-open later in the new year, thank you for your understanding in this exciting time 🤱🏻

Crafty Tink

Contact shop owner

Crafty Tink

Reviews

Average item review
4.5 out of 5 stars
(53)
  • Sarah Clattenburg on 14 Dec, 2018

    1 out of 5 stars

    Contacted the shop about being mislead in a conversation about recommended shoe size for my wedding. I am a 7.5US/Euro 38, and they recommended a UK 6 when they should have recommended a UK 5. They argued till they were blue in the face to me and kept telling me that I was wrong. Even though they themselves sent a sizing conversion chart that showed that they were mistaken. They still argued. Worst experience on Etsy by FAR.
    Not to mention it took a month and a half to ship and when they came they were so cheap looking, the decals peeling and falling off. They told me they were leather but they meant patent leather as well.
    The whole experience could have been resolved with a facilitated exchange, but they decided to offer nothing and just kept telling me how they were right.

    Crafty

    Crafty responded on 23 Dec, 2018

    Sorry you’re unhappy, I want everyone to be 100% satisfied. When no size 7.5 US was available you chose yourself to size up to a 8 US which was made for you, I’m sorry you are disappointed they do not fit but I feel this was not caused by fault on my part. You insisted on an exchange but when I was unable to provide this you left this review. Till this point you were happy with the quality but stated otherwise in the review whilst continuing to request a size exchange in our chat, something I wouldn’t expect someone unhappy with the quality to do. I asked Etsy to review as an independent party to ensure things were fair + just. As you are aware they deemed the order was fulfilled 100% as requested + no fault was found on my part either in reference to misleading sizing or quality.

  • alexandrastraughan on 01 Nov, 2018

    1 out of 5 stars

    Very disappointed with this product.

    Sizing is far too small, I am a UK size 7 and my foot would not even go into the shoe let alone just be a tight fit. Too small to even stretch them and wear them in.

    I contacted the seller regarding these issues - she would not consider a refund or any kind of resolution to help with the issue I had. I felt like I was not heard and my query was not even considered, so an unhappy customer I am. So now I have spent over $65 on shoes I am not able to wear on my wedding day. So I have spent an additional £79 on new shoes. Which are size 7 and are a perfect fit.

    I would not buy from this seller again.

    Crafty

    Crafty responded on 05 Nov, 2018

    I'm very sorry you were not delighted with your purchase. I always strive to ensure all my customers are 100% happy and in the very few occasions there is a fault (I am only human) I make sure to rectify this as soon as I possibly can. Contrary to your review I did look into your concerns for you, we confirmed the size you ordered was infact the size that was made and delivered to you. I sorry I cannot be held responsible for errors made when purchasing, especially when only raised two weeks after delivery.

  • Rennard on 14 Oct, 2018

    1 out of 5 stars

    Beautiful shoes but sizing is tiny. I can't actually get my feet into them they're that off. I would not recommend this seller at all.

    Crafty

    Crafty responded on 14 Oct, 2018

    I’m glad you found these shoes beautiful but it’s disappointing they did not fit, if the size was better for you I’m sure you would have left 5 stars instead. I was never made aware there was an issue or concern. Each shoe is made to the size chosen at order, if there are any concerns on size before ordering I am very happy for customers to contact me first so we can discuss and I can answer any questions.

View all 53 reviews

About

At Crafty Tink we believe each Bride is different, unique and beautiful; as such we strive and pride ourselves in reflecting that in our fantastic range of Award Winning Shoes and Accessories.

As a fairly new business we have enjoyed great success with many worldwide orders. I started out after looking for an Bridal shoes for myself, I was unable to find exactly what I wanted or at a price that was reasonable. Often times companies over price items simply because they are for a Wedding, I set out to correct this and help provide honest, hardworking brides with a honest, hardworking service.

Every Bride is able to review each of my designs from the comfort of their own home and as each pair is handmade no two are identical, therefore each pair is a one of a kind shoe that is perfect for you and perfect for your big day! I work hard then making each pair taking pride in my work and have been delighted each and every time my customers are overwhelmed with the low cost, the process and most importantly their shoes.

I believe something special shouldn't cost the earth and each Bride deserves to have their perfect day from head to toe!

Shop members

  • Melissa

    Owner

Shop policies

More information

Last updated on 08 Nov, 2018
Frequently asked questions
Sizing details

Unfortunately, Crafty Tink cannot be held responsible for any sizing errors after the initial 2 days cancellation period. If you have any concerns or questions I am happy for you to contact me to discuss and we will try and ensure the correct size is purchased. Correct sizing is the customer's responsibility at purchase.

Seller details
VAT ID GB356446682