Creationery

Personalised Cards and Printable Products

Sheffield, England On Etsy since 2013

18,802 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Creationery

Personalised Cards and Printable Products

Sheffield, England | 18,802 Sales

Shop owner

Contact

Announcement    ** click read more for full details below **
*** COVID-19 UPDATE ***

We are still operating as normal as possible in these strange times. Our processing time remains at 1-3 business days.

When placing an order please bear in mind that while Royal Mail are working as hard as they can to deliver post as fast as possible the increasing demand and staff shortages due to illness or self-isolation are understandably causing delays.

This is something that we and the postal services cannot control. With this we cannot guarantee a delivery date and would advise placing orders well in advance to avoid any disappointment.

The updated estimated delivery time for first class post 3-6 business days (after processing time).

Follow us on Instagram: @creationerystationery

Please ensure you read all our policies before placing your order.

Announcement

Last updated on 03 Dec, 2020

** click read more for full details below **
*** COVID-19 UPDATE ***

We are still operating as normal as possible in these strange times. Our processing time remains at 1-3 business days.

When placing an order please bear in mind that while Royal Mail are working as hard as they can to deliver post as fast as possible the increasing demand and staff shortages due to illness or self-isolation are understandably causing delays.

This is something that we and the postal services cannot control. With this we cannot guarantee a delivery date and would advise placing orders well in advance to avoid any disappointment.

The updated estimated delivery time for first class post 3-6 business days (after processing time).

Follow us on Instagram: @creationerystationery

Please ensure you read all our policies before placing your order.

Items

18802 Sales
 

All Items

Katy

Contact shop owner

Katy

Reviews

Average item review
5 out of 5 stars
(2762)

About Creationery

Sales 18,802
On Etsy since 2013

Your one stop shop for personalised cards and printable products.

Creationery is where your vision becomes reality.

Personalised greeting cards for every occasion and printable products for your home.

If you have a custom request, let us know as we love to work on custom designs!

Shop members

  • Katy

    Owner

Shop policies

Last updated on 30 October, 2020
Contact: katy.creationery [!at] gmail.com

We open 9am - 5pm ~ Monday to Friday, UK time.

Please ensure you read all our policies before placing your order.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We can only accept returns for non-personalised/customised items.
Delivery
We post all greeting card orders first class.

** with the effect of Covid-19, Royal Mail are now taking longer to deliver - if you need something in a rush please let us know**

With first class postage I cannot guarantee that the delivery time estimates will be accurate. This is solely controlled by Royal Mail. Royal Mail have advised that once posted/shipped, delivery can take up to 14 days to arrive within the UK

Personalised prints will be emailed to the email address linked to your Etsy account within 48 hours of receiving your order.

Instant download prints are available to download from your Etsy account.
Additional policies and FAQs
At Creationery, we don't use machines, everything is made and cut by hand, no two cuts or pieces will ever be identical and every single cut will be different.

We are eco friendly (yay!) - all materials used are recycled, which means slight flecks may appear, we feel this just adds to the rustic feel of our products.

Please double check all spelling in the personalisation field prior to ordering as we are not responsible for any spelling errors provided to us.
Privacy
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, taxation reports, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

katy.creationery [!at] gmail.com