Announcement
Thank you for visiting Creationery!
All cards are sent first class proof of postage via Royal Mail.
Please be aware that despite their best efforts Royal Mail do experience significant delays from time to time.
If you need your order urgently we recommend contacting us prior to placing your order to discuss delivery.
If you're struggling to find what you're looking for, please get in touch as I'm happy to create a custom design at no extra charge.
Featured items
Items
All Items
Reviews
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Penny on 24 Apr, 2024
5 out of 5 starsLovely card and quality. Straight forward transaction and arrived super fast. 👌🙂
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lucycranson15 on 19 Apr, 2024
5 out of 5 starsCard great and arrived early
Katy responded on 19 Apr, 2024
Thank you for your review!
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About Creationery
Your one stop shop for personalised cards and printable products.
Shop members
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Katy
Owner
Shop policies
We open 9am - 5pm ~ Monday to Friday, UK time.
Please ensure you read all our policies before placing your order.
Accepted payment methods
Returns & exchanges
Cancellations
Delivery
Royal Mail aim to deliver first class items in 1 - 3 business days. They don't guarantee this time frame and they don't include a tracking number with this service - only proof of postage.
** I am monitoring the Royal Mail Strike information, further updates and impact on their service will be included here. Currently there is no date set for a strike on their services. **
If you need your order urgently I recommend sending me a message prior to placing your order so we can discuss delivery.
Please be aware that on occasion Royal Mail can experience significant delays in their delivery network. These delays can result in delivery taking 1 - 2 weeks. With this in mind, and to avoid disappointment I recommend ordering at least 2 weeks before the date you need your card.
Personalised prints will be available to download from your Etsy account within 24 hours of placing your order.
Instant download prints are available to download from your Etsy account.
Additional policies and FAQs
We are eco friendly (yay!) - all materials used are recycled, which means slight flecks may appear, we feel this just adds to the rustic feel of our products.
Please double check all spelling in the personalisation field prior to ordering as we are not responsible for any spelling errors provided to us.
Privacy
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, taxation reports, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
katy.creationery [!at] gmail.com