CrochetExplainedArt

Privacy Policy — Crochet Explained

Last updated: October 21, 2026

At Crochet Explained (CrochetExplainedArt), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect personal data when you purchase our digital crochet PDF patterns through Etsy.

1. Information We Collect

To fulfill your order, we may receive limited information from Etsy, including:

Your name and Etsy username.

Your email address, where provided by Etsy.

Your order details, transaction information, and purchased digital products.

Messages you send regarding your purchases.

We do not independently collect or store your credit card information. Payment processing is managed by Etsy and its authorized payment providers.

2. How We Use Your Information

Your personal information is used only when necessary to:

Process and manage your digital pattern orders.

Respond to customer inquiries and provide purchase support.

Resolve download problems or transaction disputes.

Maintain required business and accounting records.

Comply with applicable laws and Etsy's policies.

We do not use Etsy buyer information for unsolicited advertising, marketing emails, or promotional messages.

3. Legal Basis for Processing

Where GDPR applies, we process personal information on the following legal bases:

Contractual necessity: To fulfill purchases and provide customer support.

Legal obligations: To comply with applicable tax, accounting, or regulatory requirements.

Legitimate interests: To prevent fraud, manage disputes, and protect our business, provided these interests do not override your rights.

4. Information Sharing

We do not sell, rent, or trade customers' personal information.

Information may be shared only when necessary with Etsy, relevant service providers, professional advisers, or legally authorized authorities, subject to applicable law.

5. Data Retention

We retain personal information only for as long as necessary to fulfill purchases, resolve disputes, maintain legally required records, and comply with applicable obligations.

Information that is no longer necessary will be securely deleted or anonymized where feasible, unless continued retention is legally required.

6. Data Security

We take reasonable measures to protect customer information from unauthorized access, disclosure, modification, or misuse.

Access to order-related information is limited to legitimate business purposes.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information.

Request correction of inaccurate information.

Request deletion of eligible personal data.

Object to or restrict certain processing.

Request a portable copy of your information.

Lodge a complaint with an appropriate data protection authority.

Certain information may need to be retained to comply with legal obligations or resolve legitimate disputes.

8. International Data Processing

Crochet Explained operates from Morocco and serves international customers.

When applicable, personal information processed outside the European Economic Area will be handled in accordance with relevant data protection requirements.

9. Digital Purchases

Our products are downloadable PDF crochet patterns. Etsy manages the digital purchase and download process.

We do not require buyers to provide unnecessary personal details to access their purchased digital products.

10. Contact

For privacy-related questions, requests, or concerns, please contact us through Etsy Messages:

Shop: CrochetExplainedArt
Brand: Crochet Explained
Location: Morocco
Website: https://www.crochetexplained.com/

For matters involving information controlled directly by Etsy, please consult Etsy's Privacy Policy and contact Etsy through its official support channels.

We are committed to handling customer information responsibly and in accordance with applicable data protection laws.