CuteNCrafty2

Quality craft products combined with quality service!

Newhall, England · 142 Sales

CuteNCrafty2

Quality craft products combined with quality service!

Newhall, England 142 Sales On Etsy since 2015

5 out of 5 stars
(27)

Announcement   Cute'n'Crafty was established in 2005 and won "Craft Awards 2007 Winner - Best Independent Store - Midlands". When you choose to buy from us, you will receive the best in quality products and service!

Announcement

Last updated on 28 Oct, 2017

Cute'n'Crafty was established in 2005 and won "Craft Awards 2007 Winner - Best Independent Store - Midlands". When you choose to buy from us, you will receive the best in quality products and service!

Roger Smith

Contact shop owner

Roger Smith

Reviews

Average item review
5 out of 5 stars
(27)
View all 27 reviews

About

Cute'n'Crafty

We have been supplying card-making, Scrapbooking and various other craft products to retail customers since June 2005.

In 2007, we won "Craft Awards 2007 Winner - Best Independent Store - Midlands" - something of which we are very proud!

We value your custom and always aim to provide our customers with a perfect shopping experience from the moment you place your order to the time your order is delivered to you.

Shop members

  • Christine

    Owner

  • Roger

    Owner

Shop policies

Last updated on 30 December, 2017
Welcome to our Etsy Shop!

Cute'n'Crafty was established in 2005 and won "Craft Awards 2007 Winner - Best Independent Store - Midlands". We'd like to assure you that by buying from us, you'll receive the very best in service and products!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
We fully comply with "Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013" which are in force as of 13th June 2014.

Generally, but not extensively, this gives you the right to cancel your order within 14 calendar days, starting the day after you receive your goods (magazines are excluded from the right to cancel).

If you wish to cancel your order, please notify us in writing by e-mail or letter, before the end of the 14 calendar day period. You then have an additional 14 calendar days to inform us that you have actually returned the item to us or to be able to provide proof of the return.

We would ask that items are returned to us please in a re-saleable condition with the original packaging.

Please note that in the case of the return of unwanted or incorrectly ordered goods, we will not reimburse you for the cost of return postage.
Payment
We appreciate prompt payment upon placing your order please.
Shipping
Orders dispatched to a UK address are sent using Royal Mail Second Class post, but you can choose to upgrade to Royal Mail First Class post for a small additional cost.

Orders dispatched to countries outside the United Kingdom are sent using Royal Mail Airmail. Delivery times vary but are typically 3 to 5 working days for European destinations and 10 to 15 working days for destinations outside Europe. Delays with Customs processing may occur and are out of our control which may increase the amount of time it takes for orders to arrive to destinations outside Europe. Any Import Duties, Taxes and any Customs Clearance Fees (if applicable) remain the responsibility of the customer.
Additional policies and FAQs
Prices are shown in Pounds Sterling (GBP).
Privacy
This Privacy Policy describes how and when we collect, use and share information when you purchase an item from us, contact us or otherwise use our services through Etsy.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect

To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information and the details of the product that you’re ordering. You may also choose to provide us with additional personal information if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:-
1). As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes or to provide customer support.
2). When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list.
3). If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
4). As necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our service and also to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:-
1). Etsy - we share information with Etsy as necessary to provide you with our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
2). Compliance with laws. We may collect, use, retain and share your information if we have a good faith belief that it is reasonably necessary to:- a). respond to legal process or to government requests; b). enforce our agreements, terms and policies; c). prevent, investigate and address fraud and other illegal activity, security or technical issues; or d). protect the rights, property and safety of our customers or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes and to enforce our agreements. We generally keep your data for the following time period: 7 years.

Transfers of Personal Information Outside the EU

We do not knowingly transfer your information outside the EU.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:-
1). Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
2). Change, restrict, delete. You may also have rights to change, restrict our use of or delete your personal information. Apart from exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
3). Object. You can object to:- i). our processing of some of your information based on our legitimate interests and ii). receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
4). Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, the owners of Cute’n’Crafty, Roger Smith and Christine Furniss, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at etsy [!at] cutencrafty.com