DanHobdayArt

Digital items.

If you make a mistake on your order, for example, you thought it was a physical item, a refund will only be given if the item has 'not' been downloaded.

If the item 'has' been downloaded, no refund will be possible.

If you notice any problems with your JPEG purchase, please let me know and I’ll be more than happy to correct the error.


Paper and canvas prints

In the unlikely event that a physical item doesn’t meet the stated specification, or is lost in the post, a full refund will be issued or a replacement print will be sent out as a top priority.

Any issues with delivery delays or questions, please contact me with a message or email.

Thank you

Direct Checkout

I offer multiple payment options including:

Credit cards
Debit/bank cards
Etsy gift cards
PayPal
iDEAL (Netherlands only)
Sofort (Austria and Germany)
Apple Pay
I accept PayPal payments through Etsy. 


Please see individual items for shipping details.

All rights reserved

Any unauthorized duplication of the art for resale in retail or commercial use is an infringement of copyright without a commercial licence or written authorisation from Dan Hobday Art Ltd. All Artworks are Copyright Dan Hobday Art Ltd.

Thank you.

INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (such as sizes for a custom print size) if you contact me directly.

WHY I NEED YOUR INFORMATION AND HOW IT IS USED

I rely on a number of legal bases to collect, use, and share your information, including:

• As needed to provide my services, such as when I use your information to fulfill your Etsy order, to settle any disputes, or to provide you customer support;
• If necessary to comply with a legal obligation or Court Order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE

Your privacy is important to my business and none of your data will ever be sold to a marketing company. I do not use your personal information for email marketing purposes.

I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy
I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers
I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery and printing companies. I will share your personal information with these third parties, but only to the extent necessary to perform these specific services. Only Name and address are used.

Compliance with laws
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. Generally, data is stored for a four year period.

YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access
You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete
You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object
You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT ME

For purposes of EU data protection law, I, Dan Hobday, am the data controller of your personal information. If you have any questions or concerns, you may contact me via an Etsy Convo.