DavieandChiyo

Bridal & Bridesmaid Dresses & Accessories

Vancouver, Canada · 18716 Sales

DavieandChiyo

Bridal & Bridesmaid Dresses & Accessories

Vancouver, Canada 18716 Sales On Etsy since 2009

5 out of 5 stars
(4287)
Fumi and Alisa

Contact shop owner

Fumi and Alisa

View all 478 items

Reviews

Average item review
5 out of 5 stars
(4287)
rj115

rj115 on 18 May, 2018

5 out of 5 stars

Absolutely gorgeous hair pin. Took a few weeks to craft, as noted on the listing, and arrived quickly with priority shipping. A very special keepsake from my wedding.

rj115

rj115 on 18 May, 2018

5 out of 5 stars

Beautiful and subtle hair pins. Took a few weeks to craft, as noted on the listing, and arrived quickly with priority shipping. I will treasure these as special keepsakes from my wedding.

View all 4287 reviews

About

Then & Now

Davie & Chiyo emerged in 2008 as a pet project for Vancouver sister duo, Fumi and Himi. One a recent business school graduate and the other a stay‐at­‐home mom, they both had a passion for all things handmade. They started small with a giftshop on Etsy selling handmade pouches and purses, and before they knew it were specializing in custom, one-of-a-kind clutches for every member of the bridal party. “We had never really planned on working in the bridal market—it found us.”

Fast-forward nine years and what was once a one sewing machine operation has grown into a multi-machine studio, with a growing team of artisans dedicated to their craft. Davie & Chiyo prides itself on the individual hand-craftsmanship of each of their pieces and the use of locally sourced materials, wherever possible.

The ultra-­femme line boasts lush silks, decadent beading, airy chiffons, ruffles, lace, and workmanship so refined it'll set your heart aflutter. Their passion for bridal has expanded beyond clutches to include a line of head-to-toe accessories and dresses with a worldwide following.

Shop members

  • Fumi

    Co-Owner & Website Maintenance

  • Alisa

    Co-Owner & Administration

  • April

    Marketing & General Manager

  • Jordanna

    Design & Production Manager

  • Daisy

    Assistant Stylist & Shoot Coordinator, Customer Service

  • Alice

    Customer Service, Packing & Shipping Coordinator

  • Megan

    Social Media Coordinator

  • Madelaine

    Accessories Production Coordinator

  • Chenchen

    Production & Studio Assistant

  • Rena

    Seamstress

  • Michiyo

    Seamstress

  • Himi

    Jewelry Designer

Shop policies

Last updated on 03 May, 2018
Hello & welcome to Davie & Chiyo!

Please do not hesitate to ask for help with your order, we are always happy to help! :)

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
EXCHANGES & RETURNS

We will gladly process an exchange or return for regular-priced items that were purchased without any customizations or add-ons. Please note that all dresses, skirts, toppers, lingerie, robes, garters, veils, jewelry, complete waistline sashes/belts, items made with white ribbon, grey ribbon, black elastic, and custom items (those in which a customization or add-on has been chosen) are considered a final sale.

Provided that the item is eligible for return and has not been used or damaged, you may exchange or return it within 14 days of receiving your purchase. Only items returned in their original condition will be accepted. Once we have received the item and verified that the above conditions are met, we will promptly process the refund/exchange. PLEASE NOTE: Return shipping cost is at the expense of the customer.

Only packages that clearly state "CANADIAN GOODS RETURNING TO SENDER" and the stated value as $5 will be accepted. If the package is not clearly marked as a return, we will be charged duties on our own product, and so the package will be refused and sent back to the sender.

If you have any questions, please contact us at etsy [!at] davieandchiyo.com and we will happily review your request.

DEFECTIVE/DAMAGED ITEMS

If any of the items from your order are missing, broken, or damaged when your package arrives, please contact us with your name, transaction ID, and a description of the problem. We will do everything we can get the issue resolved in a timely manner to ensure that you are happy with your purchase!
Payment
We offer Etsy Payments, which allows a variety of payment options, including MasterCard, VISA, American Express, Paypal, and Apple Pay.
Shipping
PRODUCTION

Your order will be made within 1-2 weeks (2-6 weeks for fine jewelry; 2-4 weeks for lingerie, capes, toppers; 20 weeks for bridal dresses and skirts) after the payment has been cleared. Please contact us for rush orders. For shipping times, see below.

It will be shipped to the address provided by Etsy (not the one provided by Paypal, if different). If for any reason your order needs to be shipped to another address, please let us know via the "Note to Seller" box during checkout or by contacting us directly.

SHIPPING

Our shipments are sent through Canada Post.

Regular Mail - The default shipping method, unless otherwise requested. The price quoted in the product listing is for this shipping method. The value of the goods is fully insured, but tracking is not available.

Regular shipping within Canada/USA takes 1-2 weeks.
Regular international shipping takes 2-5 weeks.

International orders - Please note that we have no control over how long your customs department holds up your package, nor the fees that may be charged upon arrival of your order.

LOST PACKAGES

Though rare, packages can be lost in transit from time to time. For international orders, please allow up to eight weeks for delivery. If your order has not arrived within eight weeks of the shipping date, please contact us directly.

PACKAGING

Orders will be placed in a gift box which is then placed inside a secure mailing box or packet. If you are sending a gift and would like to add a personal message, we would be happy to fulfill your request.
Additional policies and FAQs
Davie & Chiyo™ graphics, patterns and designs are the exclusive property of Davie & Chiyo™. Copying our products or designs may constitute a misappropriation of our intellectual property. If our work is misappropriated for a commercial purpose, we will commence legal action immediately.