Announcement Happy New Year everyone! Don't forget to check out our sale and grab a bargain. We are currently working on new designs and products and are looking forward to bringing these to you very soon.
Happy New Year everyone! Don't forget to check out our sale and grab a bargain. We are currently working on new designs and products and are looking forward to bringing these to you very soon.
ColeslawTheGrey on 03 Jan, 2017
Got it on time and is perfect.
Ulrika MacGregor on 31 Dec, 2016
Excellent service over all with very quick response - and on top of that, Carol is just super nice! Got the shoe tags in time for Christmas, and the person who received them was very surprised and happy. I asked for a personalized message and Carol placed it perfectly on the two tags, they look amazing!
Once upon a time..
...way back in 2009, It all began with a box full of vintage cutlery and a set of rather rusty security punches. Having previously sold vintage crockery and home wares we had amassed quite a selection of pre-loved silverware and it needed to be given a purpose. I hate to think how many spoons went to scrap over the first couple of years, handstamping is definitely an art. We were determined however, and over time and with a great deal of practice we got to the point were we were ready to share our wares
We are constantly learning and developing, and we now practice our craft on a range of metals including industrial aluminium and copper, hand cutting and working with a variety of metal fonts and designs to produce purposeful and attractive gifts. We subscribe to the Arts and Crafts school of thought that you should have nothing in your house that you do not know to be useful, or believe to be beautiful. We add to that 'eco-friendly' as all our products are up-cycled in some way.
Our handstamping journey continues, and as we take our inspiration from our surroundings and the materials we come across on our travels, come along with us and see what lies around the corner...
Owner, Designer, Creator
Hello I'm Carol from Dormouse and The Teapot we sell beautiful handstamped cutlery and gifts. Our unique designs are created by hand using traditional tools and methods in our tiny workshop on the edge of the Yorkshire Moors.
Returns & exchanges
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
Custom and personalised orders
If you would like a custom or personalised item please contact us first for a quote. Please note that we do not copy other people's designs or use copyrighted wording, please do not ask us to do so. We can however work with you to suggest appropriate wording and designs if you would like assistance with this. It is important to note that custom and personalised items are not refundable unless they arrive damaged. In this case we will repair, replace or refund on receipt of your returned item.
Gift wrapping and packaging
All our items are sent in our trademark dotty envelopes and are wrapped in pretty tissue paper, tape and stickers ready for gifting.
There is no extra charge for this service.
It is the responsibility of the buyer to provide correct postal address.
Should you provide a wrong address please contact us straight away and we will do our best to help. However we will not take responsibility for orders posted to a wrong address provided by the buyer and should the buyer not receive their item a refund will not be issued.
Please note if you are purchasing from abroad or requesting us to send items outside of the UK you are personally responsible for knowing the legalities of importing such items into the destination country. We are not responsible for any losses of items held or destroyed by customs. We will not refund or resend in such cases.
Each letter and design is stamped individually by hand on our items, therefore each piece is unique and the picture you see in the listing is only a representative example.
Due to the nature of stamping there may be variations in alignment, depth and spacing of letters, each letter will not be perfectly even. Please note it is likely that there will be marks and 'bumps' on the reverse of the item, this is unfortunately unavoidable as during the stamping process metal is displaced rather than removed. This is not a defect in your piece, but makes it even more unique.
Please do contact us straight away if you receive your order and it is incorrectly spelled/ worded or not the item you ordered and we will work with you to resolve the problem as soon as possible.
Please remember are only responsible for a misspelled item if the fault is ours. We can not be held responsible for errors made by buyer - please thoroughly check that you have given personalised and customised details correctly and EXACTLY written as you wish them to appear. We will not correct incorrect capitalisation, punctuation, grammar, spelling or miswording.
All items are made to order please allow the time stated on the listing to produce, finish and wrap your item BEFORE it is posted.
UK postage is free and is by 2nd Class Royal Mail. It is possible to upgrade to 1st class postage for a small fee, please select this option on the listing when ordering. Estimated delivery times are on the the Royal Mail Website.
Postage to EU Europe, non EU Europe and World Zone 1 and 2 is by Royal Mail International Tracked & Signed, there are additional charges for this please select this option on the listing when ordering. Estimated delivery times are on the Royal Mail Website, please note this estimate does not allow for time in customs or postal delays in the destination country.
Dormouse and The Teapot, 6 Masons Row, Thurston Clough Road, Scouthead
Saddleworth, West Yorkshire OL4 3RX