DreamCraftzOnline
Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
Announcement
CHRISTMAS CUT OFF & CLOSING
> UK Mainland - 12th December
> Europe - 1st December
> Everywhere else - 28th November
We close on the 18th December every year. All current orders will continue to be worked on as normal.
*For guaranteed delivery, UK 1st Class & International Express needs to be selected at checkout. Please note this.
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CORONAVIRUS NOTICE!
Please check if there's any postal delays to your country before ordering. We are still accepting all orders, but there will be small and large delays in certain countries. Please make sure you account for this when waiting for you order to arrive. We ask customers to wait 2 weeks after their expected arrival date.
Some UK orders will experience a delay. The delays range from 3-5 working days. Please allow these extra days before messaging us.
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AVERAGE PROCESSING DURATION
(design, print, prepare and pack)
Decals - 3-6 working days
AVERAGE SHIPPING DURATION
(starts at dispatch and doesn't include processing)
UK - 1-5 working days
EU - 7-18 working days
USA - 12-18 working days
Everywhere else - 12-18 working days
You can read more on time scales and customs clearance in our shop policies, Item details or FAQs. Please take note of all this information.
Announcement
CHRISTMAS CUT OFF & CLOSING
> UK Mainland - 12th December
> Europe - 1st December
> Everywhere else - 28th November
We close on the 18th December every year. All current orders will continue to be worked on as normal.
*For guaranteed delivery, UK 1st Class & International Express needs to be selected at checkout. Please note this.
- - - - - - - - - - - - - - - - - - - - -
CORONAVIRUS NOTICE!
Please check if there's any postal delays to your country before ordering. We are still accepting all orders, but there will be small and large delays in certain countries. Please make sure you account for this when waiting for you order to arrive. We ask customers to wait 2 weeks after their expected arrival date.
Some UK orders will experience a delay. The delays range from 3-5 working days. Please allow these extra days before messaging us.
- - - - - - - - - - - - - - - - - - - - -
AVERAGE PROCESSING DURATION
(design, print, prepare and pack)
Decals - 3-6 working days
AVERAGE SHIPPING DURATION
(starts at dispatch and doesn't include processing)
UK - 1-5 working days
EU - 7-18 working days
USA - 12-18 working days
Everywhere else - 12-18 working days
You can read more on time scales and customs clearance in our shop policies, Item details or FAQs. Please take note of all this information.
Items
All Items
Reviews
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Crystal on 23 Nov, 2021
5 out of 5 starsThe seating chart I ordered from Richard is absolutely beautiful! He was also incredibly helpful when we had guests RSVP after I’d ordered the seating chart. We didn’t have enough time for him to print the names and send them (I really appreciated how honest he was about this!) so he quickly made me templates for the additional names and recommended vendors locally who would be able to help me! After everything, it came out beautifully and I know it’s going to be a “wow” piece at our wedding in a week <3
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Ryan on 13 Nov, 2021
5 out of 5 starsMirror looked fantastic! Highly recommend this product! Easy to apply.
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woo3510 on 07 Nov, 2021
5 out of 5 starsI absolutely love the name on my bike. Easy to apply. Looks great.
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Olivia on 12 Sep, 2021
5 out of 5 starsThe quality was really nice and the instructions were clear and detailed! It looked really elegant and added a nice touch!
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liambooth13 on 30 Nov, 2021
5 out of 5 starsLoooks great - bought some card and created some photos
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Emily on 30 Nov, 2021
5 out of 5 starsStylish and understated, it looks great on the window above my bathroom door!
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chelsea on 24 Nov, 2021
5 out of 5 starsOut of all of my purchases on Etsy this was by far my favorite item and best experience with the shop owner! I had many questions, was very particular as this was my seating chart for my wedding and the shop owner was there to help me out every step of the way. He was able to upgrade my shipping after I checked out because I forgot to upgrade to express shipping to get it sooner - he fixed that for me within minutes of my request.
Every time I messaged him, he answered within minutes - truly amazing communication.
I am so happy with how my seating chart turned out! It’s just as I hoped!
I was hesitant buying from the UK since I’m in the US but I would never hesitate to purchase again from this shop. Thank you for helping me make my seating chart dreams comes true! -
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About DreamCraftzOnline
Shop members
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Richard Jones
Owner, Customer Service
Welcome! I love being creative, and this is the best way to do that! I get to help people express themselves with a decal or etched glass that shows their personality. If you'd like something specially designed, then please get in touch!
Shop policies
Delivery
Payment options
Returns & exchanges
I gladly accept returns and cancellations
I don't accept exchanges
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Will COVID-19 affect my order?
It won't affect your order too much, but back in March we extended our processing times to 5-8 working days for all listings in our shop. You will be shown this during checkout and it's written in our item details. Please note this before ordering.
There may be delays in your country, so please check with your postal services for delay updates. Domestic and international order delays will vary depending on how badly affected your area is with the virus, postal staffing and volume of orders.
Delays are the time period that passes after your current shipping time has ended. Please check each listing and policies for shipping time periods.
If your order has been delayed for 2 weeks or more, please message us and we'll help out.
What are your processing times and how long will shipping take?
You will find both the processing times & shipping times in the item details of the listing you're purchasing. These are 2 different time frames.
Below are the current average times.
PROCESSING:
Decals 5-8 working days
Glassware 1-2 weeks.
SHIPPING:
UK 3-5 working days.
International 7-18 working days.
First we have a processing period to create the decal and then we have the shipping period, which starts from dispatch. The sum of these time frame are when your order will arrive.
Delays in customs are down to the buyer of the destination country, not the seller. Please check this with your postal service/customs office if you're unsure.
*The shipping duration to your country is exclusive of the customs clearance time.
Custom and personalised orders
We GLADLY accept custom & personalised orders, so please just message us with the design in mind. The more information you have (photos, drawings etc.) the quicker the process.
If you'd like anything changed or amended after purchase, please message us the same day.
We do not accept returns or refunds on custom orders, unless there is a shop made error.
What happens if my order doesn't reach me because my shipping address was incorrect?
We do not take responsibility if your shipping address is incorrect on Etsy. We use the exact shipping address that you use on Etsy.
If you do notice an error with the shipping address, please let us know straight away before your order is shipped.
If your order is shipped before you've realised, you will need to re-purchase the order with the new shipping address.
What surfaces can't decals be applied to?
Please do not apply decals to SATIN/SILK/SHEEN paints, textured surfaces, dirty surfaces or wet surfaces. We also wouldn't recommend wallpaper as a surface, as the quality of wallpaper/hanging can differ and this affects the decal. Wallpaper tends to rip and tear when you're either removing the decal or just trying to remove the application tape.
You should avoid using VOC Free paint, as the ingredients in VOC free paints will resist the decal from adhering properly. Also do not use paints that have anti stain or graffiti ingredients.
We will not be held responsible if you do. Surfaces MUST be smooth, flat, clean and dry before applying.
We suggest using smooth, semi-gloss or gloss paints for best results.
Ask us if you're not sure.
What happens if my item gets returned to sender?
We will not take responsibility if your order hasn't been signed for or collected from your local mail centre in time. We do all that we can to minimise this problem.
You will not need to re-purchase your order again after it's been returned to us, but you will need to cover the postage costs for us to re-send it to you.
Will I get the objects the decals are stuck to?
No, you will not.
Please read the item descriptions of the respective listing for all the details of what you'll be receiving. If you're still not sure, please message us.
These are some of the items you wont receive: hangers, mugs, bottles, bins, phone cases, mirrors, bowls, place mats, wooden boards.
Can you let me know where my order is? It's late.
We always post orders before or on the estimated dispatch date.
We are no longer in control of your order once it has been handed over to the postal office. We always post in plenty of time for the order to reach you, in accordance with the postal office expected delivery time.
It is up to the buyer to check if their item is likely to be stopped or delayed by customs. If your order is stopped by customs, please allow an extra 7-14 days for your order to reach you.
If your order hasn't arrived to you by the date you expected, please message us so we can look into it for you.
Christmas cut off times
CHRISTMAS CUT OFF & CLOSING
> UK Mainland - 12th December
> Europe - 1st December
> Everywhere else - 28th November
We close on the 15th December every year. All current orders will continue to be worked on as normal.
*For guaranteed delivery, UK 1st Class & International Express needs to be selected at checkout. Please note this.