Announcement
CORONAVIRUS NOTICE!
Please check if there's any postal delays to your country before ordering. We are still accepting all orders, but there will be small and large delays in certain countries. Please make sure you account for this when waiting for you order to arrive. We ask customers to wait 2 weeks after their expected arrival date.
Some UK orders will experience a delay. The delays range from 3-5 working days. Please allow these extra days before messaging us.
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AVERAGE PROCESSING DURATION
(design, print, prepare and pack)
Decals - 5-8 working days
Glassware - 8-12 working days.
AVERAGE SHIPPING DURATION
(starts at dispatch and doesn't include processing)
UK - 1-5 working days
EU - 7-18 working days
USA - 12-18 working days
Everywhere else - 12-18 working days
You can read more on time scales and customs clearance in our shop policies, Item details or FAQs. Please take note of all this information.
Announcement
CORONAVIRUS NOTICE!
Please check if there's any postal delays to your country before ordering. We are still accepting all orders, but there will be small and large delays in certain countries. Please make sure you account for this when waiting for you order to arrive. We ask customers to wait 2 weeks after their expected arrival date.
Some UK orders will experience a delay. The delays range from 3-5 working days. Please allow these extra days before messaging us.
- - - - - - - - - - - - - - - - - - - - -
AVERAGE PROCESSING DURATION
(design, print, prepare and pack)
Decals - 5-8 working days
Glassware - 8-12 working days.
AVERAGE SHIPPING DURATION
(starts at dispatch and doesn't include processing)
UK - 1-5 working days
EU - 7-18 working days
USA - 12-18 working days
Everywhere else - 12-18 working days
You can read more on time scales and customs clearance in our shop policies, Item details or FAQs. Please take note of all this information.
Items
All Items
Reviews
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Alexa on 18 Apr, 2021 Dispatched to: United Kingdom
5 out of 5 starsPerfect for what I needed and very easy to apply.
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Ryleigh Brooks on 12 Apr, 2021 Dispatched to: Canada
5 out of 5 starsGood quality and quick shipping. They look great on our groomsmen’s scotch glasses
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Debbie Hepworth on 31 Mar, 2021 Dispatched to: United Kingdom
4 out of 5 starsInstructions are clear and labels look nice. I'll probably order more in the future when needed
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vanisha on 29 Mar, 2021 Dispatched to: United Kingdom
5 out of 5 starsAbsolutely love the Groomsman and bestman Decal. They make the glasses look amazing.Excellent communication aswell. Thanks Richard
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Elizabeth on 08 Mar, 2021 Dispatched to: Australia
4 out of 5 starsThese decals were perfect for our photo frames that we used at our wedding. It did take a while to arrive but that could have been due to covid.
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Stephanie peay on 02 Mar, 2021 Dispatched to: United Kingdom
5 out of 5 starsThe quality of the stickers are amazing compared to other vinyl decals I have had so thank you they are the perfect size
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annemcgarvey11 on 18 Apr, 2021 Dispatched to: United Kingdom
5 out of 5 starsLove it. Striking as you come in my front door. Thanks.
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Gilivette Rivera on 18 Apr, 2021 Dispatched to: United States
5 out of 5 starsThe Best Customer Service
No doubt was the best choice I made my daughter and I are very satisfied with the work done And most importantly,
Arrived on time for my event!!!
10/10 definitely
About DreamCraftzOnline
Shop members
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Richard Jones
Owner, Customer Service
Welcome! I love being creative, and this is the best way to do that! I get to help people express themselves with a decal or etched glass that shows their personality. If you'd like something specially designed, then please get in touch!
Shop policies
Delivery
Digital downloads
Payment options
Returns & exchanges
I gladly accept cancellations
I don't accept returns or exchanges
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Will COVID-19 affect my order?
It won't affect your order too much, but back in March we extended our processing times to 5-8 working days for all listings in our shop. You will be shown this during checkout and it's written in our item details. Please note this before ordering.
There may be delays in your country, so please check with your postal services for delay updates. Domestic and international order delays will vary depending on how badly affected your area is with the virus, postal staffing and volume of orders.
Delays are the time period that passes after your current shipping time has ended. Please check each listing and policies for shipping time periods.
If your order has been delayed for 2 weeks or more, please message us and we'll help out.
What are your processing times and how long will shipping take?
You will find both the processing times & shipping times in the item details of the listing you're purchasing. These are 2 different time frames.
Below are the current average times.
PROCESSING:
Decals 5-8 working days
Glassware 1-2 weeks.
SHIPPING:
UK 3-5 working days.
International 7-18 working days.
First we have a processing period to create the decal and then we have the shipping period, which starts from dispatch. The sum of these time frame are when your order will arrive.
Delays in customs are down to the buyer of the destination country, not the seller. Please check this with your postal service/customs office if you're unsure.
*The shipping duration to your country is exclusive of the customs clearance time.
Custom and personalised orders
We GLADLY accept custom & personalised orders, so please just message us with the design in mind. The more information you have (photos, drawings etc.) the quicker the process.
If you'd like anything changed or amended after purchase, please message us the same day.
We do not accept returns or refunds on custom orders, unless there is a shop made error.
What happens if my order doesn't reach me because my shipping address was incorrect?
We do not take responsibility if your shipping address is incorrect on Etsy. We use the exact shipping address that you use on Etsy.
If you do notice an error with the shipping address, please let us know straight away before your order is shipped.
If your order is shipped before you've realised, you will need to re-purchase the order with the new shipping address.
What surfaces can't decals be applied to?
Please do not apply decals to SATIN/SILK/SHEEN paints, textured surfaces, dirty surfaces or wet surfaces. We also wouldn't recommend wallpaper as a surface, as the quality of wallpaper/hanging can differ and this affects the decal. Wallpaper tends to rip and tear when you're either removing the decal or just trying to remove the application tape.
You should avoid using VOC Free paint, as the ingredients in VOC free paints will resist the decal from adhering properly. Also do not use paints that have anti stain or graffiti ingredients.
We will not be held responsible if you do. Surfaces MUST be smooth, flat, clean and dry before applying.
We suggest using smooth, semi-gloss or gloss paints for best results.
Ask us if you're not sure.
What happens if my item gets returned to sender?
We will not take responsibility if your order hasn't been signed for or collected from your local mail centre in time. We do all that we can to minimise this problem.
You will not need to re-purchase your order again after it's been returned to us, but you will need to cover the postage costs for us to re-send it to you.
Will I get the objects the decals are stuck to?
No, you will not.
Please read the item descriptions of the respective listing for all the details of what you'll be receiving. If you're still not sure, please message us.
These are some of the items you wont receive: hangers, mugs, bottles, bins, phone cases, mirrors, bowls, place mats, wooden boards.
Can you let me know where my order is? It's late.
We always post orders before or on the estimated dispatch date.
We are no longer in control of your order once it has been handed over to the postal office. We always post in plenty of time for the order to reach you, in accordance with the postal office expected delivery time.
It is up to the buyer to check if their item is likely to be stopped or delayed by customs. If your order is stopped by customs, please allow an extra 7-14 days for your order to reach you.
If your order hasn't arrived to you by the date you expected, please message us so we can look into it for you.
Christmas cut off times
CHRISTMAS CUT OFF & CLOSING
> UK Mainland - 12th December
> Europe - 1st December
> Everywhere else - 28th November
We close on the 15th December every year. All current orders will continue to be worked on as normal.
*For guaranteed delivery, UK 1st Class & International Express needs to be selected at checkout. Please note this.