I accept Etsy vouchers. You can also pay by direct checkout and Paypal.

You can also reserve (layaway) items over £50. This requires a 25% non-refundable deposit. I will hold them for up to 14 days. If the remaining 75% has not been paid during that time I will relist the item.

I often use recycled cardboard boxes for shipping, they are strong and sturdy, and help to reduce our carbon footprints.

For larger parcels (above 2kg and/or larger than Royal Mail’s sizing), I receive a courier account discount which I pass on to my customers. This is the case for all domestic orders, and most international orders. All items sold for £5 and above are sent tracked and/or signed for. I provide the tracking number on the dispatch note. I ship all over the world regularly. I do not have any control over delivery as soon as I have shipped your order and cannot be responsible for any delays by customs. Some items are more likely to be delayed by international customs. Some items may be cancelled after purchase if they do not meet import requirements for your country.

Occasionally, as the recipient, you may be required to phone the delivery courier in your country if there is a delay. Please contact me if you would like the phone number and tracking number. I do all I can from my end in the event of a delay, but once your order has been shipped, ultimately, it is no longer in my control.

For items made of breakables including glass and stone - I ship breakables frequently and I take great pride in my protective packaging.

For UK Highlands, Channel Islands, and Northern Ireland customers, please expect additional shipping costs for items over 2kg and/or bigger than a Royal Mail small parcel, as the courier charges more for delivery to this area. For more information please get in touch.

Please note that some countries sometimes apply customs duties to orders imported. I can’t be responsible for paying custom fees as this is a tax levied by your government. Please contact your local customs office if you are uncertain whether your order will be subject to a tax.

Discount codes cannot be used in conjunction with any other offer or discount sale. Colour of items may vary slightly due to monitors. Unless in mm, sizes are approximate, often to the nearest half cm.

PRIVACY POLICY - ETSY DRIFT NICETIES


This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices, found here: https://www.etsy.com/uk/legal/privacy/.

1. Personal information I collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

2. The legal bases I rely on to collect, use, and share personal information

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Protection

Digital data is password protected, often with multiple levels of security, or if physical in nature, it is stored in a locked and secure premises.
5. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your in email data for the following time periods: 6 years. I retain your personal information on Etsy for as long as Etsy states in their policies.

6. Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Microsoft Outlook’s Privacy Policies and Apple Inc. data security as legal bases for the transfer.

7. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Edward Bowie, am the data controller of your personal information. If you have any questions or concerns, you may contact me at bowiesarthouse [!at] hotmail.co.uk. Alternately, you may mail me at:
Edward Bowie, TYF, 1 High Street, St. Davids, SA62 5LA, UK.