DunnJewellery is taking a short break
Dawn on 22 Jan, 20225 out of 5 stars
Exactly what I was looking for as a gift for my son!
Lucy on 14 Jan, 20225 out of 5 stars
Absolutely gorgeous, I love it so much. Thank you xx
Bruce on 05 Jan, 20225 out of 5 stars
Beautiful. Great seller Great communication
Peter Bettinson on 28 Dec, 20215 out of 5 stars
Excellent quality, my wife was delighted, just what we ordered
Theresa on 27 Dec, 20215 out of 5 stars
My husband LOVES his charm. It was absolutely perfect and he hasn’t taken it off. I am so grateful that you made it a bit larger than the first one purchased which was too small. I truly appreciated your help it making it larger AND getting it to me before Christmas! Thank you so much!
Kathie on 17 Dec, 20215 out of 5 stars
This pendant is beautiful. It looks better than the picture online and is exactly what I wanted.
Vivien on 09 Dec, 20215 out of 5 stars
Perfect pendant for a girl with ADHD.
Not too big or too small. Quirky and pretty.
Emma on 08 Dec, 20215 out of 5 stars
Absolutely stunning and speedy delivery! Thank you
Helen on 05 Dec, 20215 out of 5 stars
Paul made this to order for me. Much larger piece than the listed item. Stunning piece of jewellery which I am absolutely delighted with. Great communication and very fast service and delivery.
Very, very happy customer.
Thanks Paul, a pleasure doing business with you.
Emma on 17 Nov, 20215 out of 5 stars
Second purchase from this seller. Once again it arrived quickly and safely. Just as described.
Dunn Jewellery - Handmade Bespoke Jewellery
Hi, I'm Paul Dunn and I've been making custom jewellery pieces since 2014!
Owner, Designer, Creator
A Kent based dilettante, amateur artist and designer of trinkets. Paul makes all of the pieces, as well as running the online shop and social media.
Elliot Fitzpatrick are a reputable London jewellery company who we send our finished products to for gold plating.
Returns & exchanges
I gladly accept returns
I don't accept exchanges or cancellations
The following items can't be returned or exchanged
- Custom or personalised orders
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
Custom and personalised orders
Whether you have an idea for a completely new custom commission, or you want a slight alteration to one of my existing products, I'm happy to work with you to make the perfect piece, and we won't charge you for anything until we have a design you're completely satisfied with.
You can get in touch either through Etsy's message service or by dropping me an email at email@example.com to let me know what you're after. Feel free to be as vague or as specific as you like; whether you have an unrefined general idea or detailed diagrams I can work with you to turn them into reality.
Shipping and delivery times
Most of my jewellery pieces are made up and shipped within two of days of ordering. After that, how long depends entirely on the destination.
Orders within the UK normally arrive the next working day, European orders generally take 3 to 5 working days, and for the rest of the world, shipping time is usually 5 to 7 working days.
As soon as your order is shipped I'll let you know and give you any relevant tracking information. If your order doesn't arrive when it's expected please let me know and I'll work with you to find out what's happened, and if necessary send out a replacement.
I gladly accept returns and cancellations. If you wish to cancel an order please contact me within 6 hours of the order being placed.
To return an order, please contact me within 14 days of delivery and we will give you instructions on how to ship it back to us. Once the returned item is received we will refund you. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please note that I do not offer returns on custom orders. I will send you photographs of the finished piece for approval, and I'm always happy to make any changes or alterations at this stage.
Who makes your products?
Every item in my shop is handmade by me, Paul Dunn. I have a small garden shed workshop where every step in the production process, from design to finished product, takes place.
There is one exception to this; I don't have the facilities for gold plating, so for gold-plated products I send finished sterling silver pieces to Elliot-Fitzpatrick for plating.
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