EmberGate

Preloved gardenalia and homewares

St Albans, England | 485 Sales

EmberGate

Preloved gardenalia and homewares

St Albans, England 485 Sales On Etsy since 2011

5 out of 5 stars
(117)

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Announcement   Beautiful time-worn vintage garden and homewares collected from around the UK and beyond. Sussex trugs, terracotta pots, enamelware, galvanised containers and watering cans.

Announcement

Last updated on 22 Jan, 2018

Beautiful time-worn vintage garden and homewares collected from around the UK and beyond. Sussex trugs, terracotta pots, enamelware, galvanised containers and watering cans.

Julie

Contact shop owner

Julie

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Updates

We had a wonderful time at the RHS Early Spring Plant Fair last week. Thanks to everyone who stopped by to say hello, take photos, or buy some plants and vintage wares.
Been visiting trade fairs and vintage markets around the south east lately to stock up on all sorts of gorgeous industrial vintage!
Another good day at Kempton Park Racecourse for stock buying. We always find some great vintage items to bring home.
View all 7 updates

About

Sourcing and selling horticultural heritage

Ember Gate came about through my interest in kitchen gardening and my desire to acquire and use beautiful vintage tools instead of the brightly coloured, mass-produced tools on offer today. After a couple of years discovering and collecting authentic horticultural treasures and gardenwares, I realised my passion had fast outgrown my own gardening requirements and so decided to share my preloved acquisitions and offer some of them for sale.

I specialise in sourcing 19th and 20th century pieces that are brimming with character, originality and a bit of history - individual pieces that have stood the test of time. I seek out decorative planting containers or repurpose wooden, metal and enamel vessels that might not have been originally intended for garden use. I source stock based on what I would want to have in my own garden, scouring reclamation yards, antique shops and the vintage trade fairs for heritage gardenalia and homewares.

Buying vintage is an environmental decision – keeping still useful items out of landfill and avoiding the carbon footprint that comes with any production process. With this in mind, all Ember Gate treasures are safely and securely packed, making use of reused, recycled and/or biodegradable packaging materials.

Shop members

  • Julie

    Owner, Curator

Shop policies

Last updated on 30 June, 2018
Welcome to Ember Gate - the home of preloved gardenalia.

Authentic horticultural treasures, practical cultivating tools and decorative planting containers to add traditional style to your living space, potting shed or kitchen garden.

Bring a bit of vintage design and heritage into to your home and garden. Give a home to a quality piece that's been designed and crafted, that has character and beauty and a bit of history to it. Give a gift that has already lasted a lifetime.

Please contact me if there is anything you are looking for that I am not currently listing - I add stock on a rolling basis and may already have your desired item waiting in the wings. I can also source specific items on request based on an agreed budget.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Descriptions, measurements and detailed photographs are provided for all listed items. Please review the listings thoroughly before purchasing.

Customers within the EU are protected by the EU Directive on Direct Selling, allowing for a return of the purchase if notified by email to Ember Gate within 14 days of receipt of the item by the customer. A full refund of the purchase price and original postage paid will be made once the item has been safely received back at Ember Gate. Return postage will be the responsibility of the customer.
Customers outside the EU area: all sales are final, unless items are received damaged

For product exchanges, return postage of the original item will be the responsibility of the customer. Any price difference should be settled upon receipt of the original item back at Ember Gate in its original despatched state, and the exchanged item will be despatched free of additional postage charge. Please note, this service can only be offered in the UK and a limited number of EU countries due to the cost of international shipping. Please enquire in the first instance.

If your item is received damaged in transit, please notify me as soon as possible including photos of the damaged item and/or packaging. A full refund for the original purchase and postage cost will be made, or a free-of-charge replacement if it is something I hold as multiple stock.
Payment
If you wish to cancel your order, please contact me within 24 hours of your purchase for an immediate refund. For later requests, if I have already shipped your purchase, I will be unable to refund until I receive the returned item and any return postage will be the responsibility of the customer.

For international transactions, customs and any other related fees or taxes charged by the destination country are always the responsibility of the customer. Please check with your country tax authority as to what fees might be charged upon import.
Shipping
I generally ship orders within 2 days of receiving payment. Domestic purchases are sent via UK parcel services or Royal Mail; larger items are shipped within 3 days using the most economical specialised courier delivery service. Deliveries generally take 2-4 days (UK) and 4-8 days (EU).
Please contact me ahead of purchasing if you require an expedited service.

All purchases are safely and securely packed, using recycled and reused packaging materials where possible. From padded envelopes and bubble wrap, to cardboard boxes and shredded paper, every effort is made to turn second hand materials into first rate parcels.

I am happy to ship internationally - please contact me for a quote for any item you are interested in. Please note that I cannot be held responsible for delays in customs processes on international shipments once they have been handed over to the shipping agents or postal service. All shipping times quoted in convos exclude time spent in customs.
Additional policies and FAQs
Any coupon codes issued by Ember Gate are valid for a one time purchase only, unless otherwise stated.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can read the Etsy Privacy Policy to learn more about its own privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Julie Knight, am the data controller of your personal information. If you have any questions or concerns, you may contact me at embergatevintage [!at] gmail.com. Alternately, you may mail me at: Julie Knight, 27 Glenferrie Road, St Albans, Herts AL1 4JT, UK.

More information

Last updated on 22 Jan, 2018
Frequently asked questions
Do you ship worldwide?

Yes, if shipping is not listed for your country of residence, please do ask. Overseas shipping rates change frequently, so I will get an up-to-date quote for any item you are interested in.

Seller details
Julie Knight
27 Glenferrie Road
ST ALBANS, Herts AL1 4JT
United Kingdom