EnglishShop

Antique & vintage items sourced in Europe

London, England | 7943 Sales

EnglishShop

Antique & vintage items sourced in Europe

London, England 7943 Sales On Etsy since 2010

5 out of 5 stars
(1603)

Shop owner

Contact

Announcement   English Shop on Etsy along with it's other selling venues offers one of the Internet's largest individual collections of ‘as found’ antique, vintage and collectable items. New listings appear regularly as we are always sourcing new stock. We also have another store on Etsy called EVE de France which you can visit here: www.etsy.com/shop/EVEdeFrance

Our Etsy based web outlets; English Shop and EVE de France feature a large majority of our stock. We also trade and offer other related services via our own website; the European Vintage Emporium.

English Shop is a long established family run business providing a personalised, discreet and adaptive range of services to suit our clients and their varied needs. Operating worldwide from bases in Kent in England and Normandy in France, English Shop supplies items sourced throughout Western Europe. Our customers include private individuals, film studio’s, interior designers, television studio’s, photographers, journalists, publishing houses, prop suppliers and authors.

You can buy with complete confidence knowing that all purchases are dispatched fast, tracked and completely covered for loss and damage in transit. Multiple item orders automatically have postal discounts applied at checkout with buyers generally only paying postage charges on the heaviest item they buy. The rest are sent free if they individually weigh under 1kg! (applies to standard delivery services only)

Customers can also claim loyalty points on all purchases which can be used to apply discounts against future purchases in any of our online stores. See our shop policies for further details.

You will find answers to most questions in our policies and F.A.Q.'s which are visible by scrolling down on each listing. For any other queries please feel free to contact us via Etsy conversations. We speak English, French, and German fluently and we can also just about get by in Italian.

Thanks for dropping by!

Registered auto-entrepreneur in France
Siret Number: 80126921800013

Announcement

Last updated on 01 Nov, 2018

English Shop on Etsy along with it's other selling venues offers one of the Internet's largest individual collections of ‘as found’ antique, vintage and collectable items. New listings appear regularly as we are always sourcing new stock. We also have another store on Etsy called EVE de France which you can visit here: www.etsy.com/shop/EVEdeFrance

Our Etsy based web outlets; English Shop and EVE de France feature a large majority of our stock. We also trade and offer other related services via our own website; the European Vintage Emporium.

English Shop is a long established family run business providing a personalised, discreet and adaptive range of services to suit our clients and their varied needs. Operating worldwide from bases in Kent in England and Normandy in France, English Shop supplies items sourced throughout Western Europe. Our customers include private individuals, film studio’s, interior designers, television studio’s, photographers, journalists, publishing houses, prop suppliers and authors.

You can buy with complete confidence knowing that all purchases are dispatched fast, tracked and completely covered for loss and damage in transit. Multiple item orders automatically have postal discounts applied at checkout with buyers generally only paying postage charges on the heaviest item they buy. The rest are sent free if they individually weigh under 1kg! (applies to standard delivery services only)

Customers can also claim loyalty points on all purchases which can be used to apply discounts against future purchases in any of our online stores. See our shop policies for further details.

You will find answers to most questions in our policies and F.A.Q.'s which are visible by scrolling down on each listing. For any other queries please feel free to contact us via Etsy conversations. We speak English, French, and German fluently and we can also just about get by in Italian.

Thanks for dropping by!

Registered auto-entrepreneur in France
Siret Number: 80126921800013

Eve

Contact shop owner

Eve

View all 5826 items

Reviews

Average item review
5 out of 5 stars
(1603)
View all 1603 reviews

Updates

The countdown has begun. Gift vintage and antiques this season, gifts that last a lifetime.
A ‘new’ face in store not that we don’t have a bunch already waiting for you star
View all 243 updates

About

Shop members

  • Eve

    Owner

    Eve is front of house. She takes care of the French based side of the business as well as the majority of the stock curation, photography, customer relations, social media, conversations, questions, wrapping, and dispatch.

  • Stephen

    Owner

    Stephen is out the back. He takes care of the UK based side of the business. He handles the majority of the physical logistics, IT and the e-commerce design and implementation on Etsy and beyond. Including our own stand-alone websites.

Shop policies

Last updated on 22 November, 2018
Different shops on Etsy have different policies and procedures. We would recommend that you read shop policies and double check listing information prior to making purchases to avoid any unnecessary disappointment. Please see our policies below and don't hesitate to contact us with any queries or observations.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 1 hour of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We appreciate it is sometimes difficult to shop online and that things sometimes arrive and do not quite fit in as expected. Please contact us within 14 days of receipt if you wish to return an item. Please note that while we are happy to provide refunds due to the nature of online shopping, buyers will be responsible for all transit costs.

In the event an item arrives damaged or broken beyond the description in the original listing please photograph any damaged packing and the item itself and contact us attaching photos of the item and it's packaging. In this case we will ask you to return the item but we will cover all return costs and refund you your full initial payment including postage when the item arrives back to us.

We can start an investigation for a lost parcel after 20 working days (four weeks) have elapsed after dispatch. This may take postal services in source and destination countries 5-15 working days to investigate. If an item is lost in transit we will refund in full after postal services have carried out their investigation and confirmed loss of the package. Please note lost parcels are a very rare occurrence. We have only had 3 in the last 6000 sales and two of those were returned to us eventually.
Payment
We accept payment through all major credit cards, Etsy Direct Checkout, Etsy gift cards and PayPal.

We no longer offer layaway or take deposits to reserve items.
Shipping
FASTER SHIPPING SERVICES THROUGH NOVEMBER / DECEMBER 2018 - To meet shipping volume demands we are operating a weekly global consignment service which enables us to offer quicker shipping times (in most circumstances) for larger and heavier items for the same cost! Get in touch for a revised shipping time estimate if you are in a rush.

We now often ship twice a day at 9am and 4pm (French time), Monday through Friday. Most of our items are shipped from France. All items are sent via a tracked, insured and recorded delivery service, usually within 24 hours of your order. Some large parcels and multiple orders may take a little longer to wrap safely.

Our standard tracked and recorded delivery service usually takes 3-10 working days after dispatch to arrive with customers. Express signed for postage services are available at an extra premium at check-out. These services usually arrive within 3-7 working days of dispatch. Unfortunately we cannot guarantee transit times with any postal service due to the chance of courier/customs/border/weather/industrial action and/or national holiday delays.

We use recycled packaging materials wherever possible. Options for brand new wrapping materials are available at checkout for an extra premium. The option for having parcels double wrapped is also available at checkout for an extra premium. Gift wrapping is also available for an extra premium. We wrap gifts in white tissue like paper and add brown ribbons. Gift messages are free.

We sell items to customers all over the world and cannot always get international postage and packing prices spot on in the listing due to the need to anticipate the extra weight of packing materials. Should we initially over charge you for postage and packing services we will refund any over payment once we have dispatched your item from the post office.

Smaller (less than 1kg) multiple item purchases will incur no extra postage charges. You will only pay postage on the heaviest item you buy. Individual items weighing more than 1kg incur a small extra premium. For example; if you buy ten separately listed little items you will only pay a postage charge for the heaviest single item (discount applies to standard delivery services only. Express services will incur a surcharge).

It is only on rare occasions that items get held in customs but sometimes delivery may take from 2 to 6 weeks due to hold-ups at borders. If items are delayed we will make every effort to keep you informed of your packages whereabouts and progress through the postal system.

If an item is lost in transit we refund in full if items are confirmed as lost by the carriers. We do ask you to bear with us while an investigation is carried out by postal services in source and destination countries. We have only had three lost parcels to date (two of those were eventually returned to us) and investigations have been completed within 6-8 weeks of dispatch. As soon as the investigation is completed and a parcel is confirmed as lost by the carriers we refund in full. We can start an investigation for a lost parcel after 20 working days (four weeks) have elapsed after dispatch.

If an item arrives broken beyond any damage mentioned in the listing we refund in full. We will require you to return the item (we will also cover these costs). We will require a photo of the broken item and its packaging.

If a parcel is returned to us due to it being unclaimed from local sorting offices after a failed delivery, or if there was an error in the address supplied to us, the buyer will be responsible for repeat postage costs. Alternatively we will refund the cost of the item minus the postage charge we have paid, but only when it arrives back with us.

We cannot be responsible for items once they have been confirmed as delivered by the courier. It is the buyers responsibility to ensure the location where parcels are left is secure. A signed for express service is available at check out for an extra premium. We will help with any investigations and claims that you need to make at your end for stolen and/or lost mail. We photograph all packages before dispatch should you need a photograph of your package.

For purchases outside of the European Union import taxes may apply to purchases. Buyers are responsible for investigating and paying any import duties that may be due for importing vintage and antique items into their own countries.

Customers in the United States, Canada and New Zealand can track their parcels on the USPS, Canada Post and NZ Post websites once they arrive in their countries by using the tracking number we supply. This often gives more up-to-date information than Etsy or the French Postal Service website as it takes a while for information to filter back through the system. This may also apply to other countries national carriers.
Additional policies and FAQs
Discounts

The most common questions we are asked everyday are along the lines of; "What is your best price?", "Can I get a discount?" or "Would you consider an offer?". English Shop never has sales, nor do we just randomly issue shop-wide discounts and coupon codes on a whim as we feel this is unfair on the majority of customers who do not ask for discounts.

We do reward customer loyalty though! Customers can claim loyalty points with every purchase they make at any of our online shops. These points can be used to apply discounts on future purchases from us on any of our selling platforms. Your points are recorded in the 'My Account' area of our website. To qualify create an account with us within four weeks of your Etsy purchase and your points will be recorded for you. For every £20 you spend on items you receive one point worth £1.

Postage discounts are also automatically applied to multiple item orders at checkout. Additional items weighing less than 1kg are sent with no extra postal charge. Items weighing more than 1kg incur a small extra premium. For example buy ten items weighing less than 1kg and you will only pay a postage charge for the heaviest single item.

Unsold items do get cheaper over time. Every time an unsold expired listing is renewed it is usually reduced in price. Items expire after being listed for four months. For example an item that has been in store for a year would have been renewed three times and likely been reduced three times. Typical renewal reductions vary between 5% and 10%. So if you feel it's a little out of your budget for now, you could always pop back later on and visit us! If you have a set price in mind we will be pleased to advise you if and when an item reaches that price. Just drop us a note outlining your budget and the piece you are interested in.
Privacy
EVE - European Vintage Emporium
Privacy policy

Key details
This website privacy policy describes how European Vintage Emporium and it's subsidaries protects and makes use of the information you give the company when you use our website and selling venues including Etsy and Ebay.
If you are asked to provide information when using our services, it will only be used in the ways described in this privacy policy.
This policy is updated from time to time. The latest version is published on this page.
This website privacy policy was updated on: 18th May 2018
If you have any questions about this policy, please email mail [!at] europeanvintageemporium.com

Introduction
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on our website and selling venues.
We also collect information to better understand how visitors use our services and to present timely, relevant information to them.

What data we gather
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information, such as postcode, preferences and interests
- Website usage data
- Other information relevant to client enquiries
- Other information pertaining to special offers and surveys

How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
- For our own internal records
- To improve the products and services we provide
- To contact you in response to a specific enquiry
- To customise the website for you
- To send you promotional emails about products, services, offers and other things we think might be relevant to you but only if you opt in.

Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies
We may use cookies to:
- Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
- Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
- Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
- Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
- To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling information about you
If you have agreed that we can use your information for marketing purposes, you can change your mind easily by sending an email to mail [!at] www.europeanvintageemporium.com
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

Security
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the www.europeanvintageemporium.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

More information

Last updated on 22 Nov, 2018
Frequently asked questions
Can I get a discount?

Yes you can. On a future purchase! We reward customers with loyalty points with every purchase they make. These points can be used to apply discounts on future purchases from us on any of our selling platforms. Your points are recorded in the ‘My Account‘ area of our website. To qualify create an account within four weeks of purchase. For every £20 you spend on items you receive one point worth £1.

Multiple item purchases also automatically have postage discounts applied at checkout. Items are also reduced in price every four months when they are unsold and relisted. Please see our 'Additional policies' section for more detailed information on pricing and discounts.

How quickly can I get this?

FASTER SHIPPING SERVICES THROUGH DECEMBER 2018 - To meet shipping volume demands we are operating a weekly global consignment service which enables us to offer quicker shipping times for larger and heavier items. Get in touch if you are in a rush.

Items are usually dispatched within one working day from France. They typically arrive with customers 5-10 working days (1-2 weeks) after dispatch via our standard tracked and recorded delivery service. An express tracked and signed for upgrade is available at checkout and this usually takes 3-7 working days. We cannot guarantee any shipping times as we rely on assorted third parties for transit and cross border services. Please see our shipping policies for more detailed information on shipping.

What size is this?

Please check listing descriptions for sizes or alternatively photos for rulers. If you require further measurements send us a message and we will get back to you promptly.

Do you ship to ... ? How much is postage to ... ?

We ship worldwide from France via tracked and insured postage services. All standard international postage prices are found in individual listings by clicking on the shipping tab or scrolling down. International standard postage usually takes 1-2 weeks from dispatch to arrive with customers. Express upgrades are available at checkout. We give automatic postage discounts on multiple item orders at checkout. Any postage charge overages will be refunded after dispatch. We may be able to offer cheaper international postage prices for larger items if you are not in a rush. See more information on postage in our shop policies section.

Where are you based?

We are based in the United Kingdom and France. Most of our stock is dispatched from France. We can dispatch from the U.K. by arrangement, often at reduced rates for larger items if you are not in too much of a rush. Personal collection can be arranged in Normandy, France and East Kent, U.K. Ask for details.

Can you gift wrap this for me?

Yes of course! We can also include a card with a hand written message of your choosing. See an example of our gift wrapping at checkout and select the option if you would like your item gift wrapped. An extra fee does apply.

Do you have any more / similiar items than those listed?

The large majority of our stock appears on Etsy. Nearly all of our stock appears on our own website (we always have more listing to do!). There is a chance that we may have different items and quantities than those that are listed here on Etsy immediately available from stock. We also keep tabs on a lot of outlets in our local areas and also have quite a network of colleagues throughout Western Europe, so we may be able to help source your special requirements. If you would like us to keep an eye out for something or source an item just let us know what you are after and your budget and we will let you know promptly if we can help.

Can I reserve an item?

Sorry. We no longer offer layaway or take deposits to reserve items.

What if I change my mind? Or just don't like my item?

We operate a love it, or return it, no quibble, refund policy. We appreciate that things sometimes do not fit in or suit quite as expected, and as a result we are happy to provide refunds due to the very nature of online shopping. Buyers will be responsible for all transit costs. To qualify simply supply tracking details of the returned item and we will issue a refund for the item upon receipt.

Can I just borrow this item for a while?

Yes you can! We have previously been happy to loan items for film shoots, television shows, photo shoots, shop openings, weddings and corporate events. Terms are negotiable but we usually ask for full payment for the item and then refund 50% upon return of the item(s) to us within a year. Obviously items need to be returned in the condition they were sent out in. Customers will be responsible for initial and return transit costs and any damage incurred whilst in use or in return transit.

Seller details
Eve Damon
European Vintage Emporium
50150 LA BARONNIERE, PERRIERS EN BEAUFICEL
France