Items
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All Items
Reviews
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Moon To Star on 28 Jul, 2023
4 out of 5 starsI loved this. I just ordered the wrong size and the return and get the right size was too long a turnaround for my needs
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Cindi on 20 Sep, 2023
5 out of 5 starsI love the necklace! It was exactly as it was pictured and is just so lovely, thank you so much!
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craftymum52A on 17 Aug, 2023
5 out of 5 starsThanks so much. Love the necklace. Well made. Exactly what I wanted.
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Adline on 29 Jun, 2023
5 out of 5 starsThought the tiger eye would of been a bit longer but I still Love it.
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Beverley Noakes on 08 May, 2023
5 out of 5 starsThe item is lovely quality well.made and presented wonderfully.
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Lyn on 15 Apr, 2023
5 out of 5 starsI absolutely love this bracelet, it’s so pretty I ordered the wrong size at first, but Jayne was amazing and changed it for me for a smaller one. Brilliant customer service. Thank you so much love wearing my new bracelet 👍😊
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Gill on 11 Mar, 2023
5 out of 5 starsReally happy with this ring, it’s simple and beautiful, thank you!
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Suzanne on 10 Mar, 2023
5 out of 5 starsI initially ordered this bracelet in the wrong size, contacted Jayne who was really helpful and immediately organised replacement. The bracelet arrived today and is beautiful, exactly what I was looking for. Great quality item and great communication throughout.
About EskimoFrosting
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Lilac pearl and rose gold earrings. Part of my new range of earrings for the spring. -
Murano glass earrings that look like little blue planets. -
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Kyanite stacking ring. This seasons hot favourite
How it all began
Shop members
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Jayne Ainsworth
Owner, Designer, Maker
I am a working mum with two beautiful children, a husband and a completely bonkers Pomeranian called Bailey. All of which keeps me very busy but I still find time to be creative which is what keeps me sane most of the time.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
More information
Frequently asked questions
Care instructions
All jewellery items can be cleaned with a soft dry cloth.
Care should also be taken to avoid spraying you items with perfume as this may tarnish the finish of the metal and or gems.
A good rule of thumb is in the evening you jewellery should be the first thing off and in the morning the last thing on.
Gift wrapping and packaging
All of my items are gift boxed and tied with a ribbon unless otherwise stated in the description.
Custom and personalised orders
If a different size / length is required please message me and I will do my best to comply.
Once approved by the purchaser customer orders are non returnable unless faulty.
Made to order items
Made to order items are none returnable unless faulty. If the wrong size is ordered then a re-sizing fee may be charged please contact me for costs.
Can earrings be returned?
Yes if the seal on the bag is not removed or damaged. If the seal is removed or damage then unfortunately earrings for pieced ears can not be returned, unless damaged, due to health/hygiene reasons.
Can I return an item if I change my mind?
I am more than happy to accept returns as long as you contact me within 14 days of receipt and the item is returned undamaged within 30 days of receipt. If you would like to exchange your item this can be done within 21 days of receipt. Please note that the buyer is responsible for postage when returning the item. The only exception to this is in the case of earrings for pierced ears which can not be returned if the seal on the packaging has been broken.
What to do if my item is faulty?
Please contact me straight away if your item arrives damaged indicating which of the following you require:
1. Return the item for a full refund
2. Return the item for a repair
3. Exchange the item for a different product
In the event that your purchase is damaged on arrival you can request a replacement or a refund. All postage will be refunded to the purchaser should they wish an exchange a repair or a refund.
The item should be returned within 14 days of receipt.
How do I care for my sterling silver gold vermeil jewellery?
Polish your item with a soft dry cloth after wear. Never spray perfume on your jewellery as this will tarnish the finish. Never swim or bath in your jewellery. Always store your gold vermeil jewellery in a sealed bag to prevent tarnishing.
Returned items that have been delivered free
Items that have been deliver to you free of charge and are then subsequently returned for a refund because you have changed your mind will have the post deducted at the following rate:
£2.85UK
£9.50 rest of the world
This does not apply if you are asking for a different size or the item is faulty.