ExoticBeadHaven

African beads, African fabrics, African jewelry & gifts

Swansea, Wales 10011 Sales On Etsy since 2016

5 out of 5 stars (2075)

ExoticBeadHaven

African beads, African fabrics, African jewelry & gifts

Swansea, Wales | 10011 Sales

Shop owner

Contact

All Items

Grace

Contact shop owner

Grace

Announcement    FREE SHIPPING TO THE US?
Sorry I cannot offer free shipping to the US without increasing item prices for everyone! I hope you still find reason to shop from here! Thank you.

Handmade African artisan beads and fabrics from Ghana's Krobo and Ashanti regions. Follow ExoticBeadHaven on Facebook for new product announcements and promotions: https://www.facebook.com/africanbeadsandfabrics/. See our web site for wider range of products: www.africanbeadsandfabrics.com.

Announcement

Last updated on 17 Nov, 2019

FREE SHIPPING TO THE US?
Sorry I cannot offer free shipping to the US without increasing item prices for everyone! I hope you still find reason to shop from here! Thank you.

Handmade African artisan beads and fabrics from Ghana's Krobo and Ashanti regions. Follow ExoticBeadHaven on Facebook for new product announcements and promotions: https://www.facebook.com/africanbeadsandfabrics/. See our web site for wider range of products: www.africanbeadsandfabrics.com.

Reviews

Average item review
5 out of 5 stars
(2075)

Updates

Lots of new stock of #africanbeads, daily listing. Keep checking.

About ExoticBeadHaven

Sales 10,011
On Etsy since 2016

African beads, fabrics, jewelry and gifts, beautifully crafted

AFRICAN BEADS & FABRICS HAVEN

Love gorgeous, unusual beads, fabrics and gifts? Care about the environment? Welcome to the right place!

With links to Africa, I source and sell authentic, superb quality beads and fabrics from talented craftsmen and women based mainly in Ghana, helping them earn a much-deserved decent living. You probably know the phrase "No waste in Africa"! The absence of industrial recycling facilities, coupled with the need to make the most of scarce resources compels many Africans to reuse stuff we would normally throw away in the West.

Bead-makers turn used glass, plastic and metal items into beautiful beads, which all has to be good for the environment.For truly authentic African fabric made by local artisans and a company in Ghana (Woodin brand) this is the place to come. You will find cheaper imitations elsewhere but for the real deal, you’re in the right place. Your purchase helps keep local artisans in business amidst fierce competition from cheaper and often inferior quality imports.

UNIQUE IS THE KEYWORD

Handmade, each bead and batik fabric is unlike the other, giving you a unique and individualised look to your final project. Well made, they are rustic with a true beauty of their own. I wear my own pieces with pride and the satisfaction that no one else has one like mine!!!All the dyeing and printing of batik fabric is done by hand too in homes

FAIR TRADE GIFTS

In stock too are items from Fair Trade craftspeople from different parts of the world, many of which make unusual gifts sure to be loved.

MY BELIEFS

1. Excellent quality handmade goods need not cost a fortune without paying an unfair price to the very gifted men and women who make them. Accordingly, I pay craftsmen the asking price upfront and in some cases advance payment is taken before a job starts.

2. To earn a decent living those craftsmen need access to Western markets and this me doing my bit to help. Please support them.

3. The earth's resources must be looked after hence my big support for the use of recycled materials. When it comes to packaging, I will sometimes include recycled materials without compromising on quality. Your purchase will be helping a good cause!

Shop members

  • Grace

    Owner

  • Irene

    Buyer And Assistant

Production partners

  • Bel

    Greater Accra, Ghana

    Sewing

Shop policies

Last updated on 12 November, 2019
I source beautiful beads and fabrics from Africa; paying the gifted craftspeople their asking price upfront.

Most of them work in small villages where there are simply no jobs. Bead-making is a lifeline, without which they would have no income. Your purchase helps them earn a living.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 3 days of delivery
Send items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
RETURNS

You have 14 days after receipt of your order to return an item. Unless I have sent the wrong item or it has been damaged in transit, the customer pays return postage. Your refund will not include outward postage unless item is faulty or I sent the wrong one. This applies even if you change your mind, failed to read item details correctly, your address is incorrect or your parcel was unclaimed/courier could not deliver it.

Sorry I do not accept returns outside the 14 day period.

Please notify me first by a convo if you need to send an item back to me.

Please ensure items are packed securely, and obtain proof of posting so that in case parcel goes missing you can claim from carrier. On any customs declaration forms please indicate your return are "personal belongings" in accordance HMRC guidelines so they do not attract VAT or customs duty.

All costs incurred from Etsy's fees in relation to a returned order will be deducted from any refunds due you. Etsy charges a fee plus VAT for every item I list for sale. When you return an order and I refund you for the item value, these fees are not refunded to me.

FREE DELIVERY ITEMS

Return of free delivery items is at the expense of customer: customer pays return postage.

YOUR ADDRESS

I will not be held responsible for orders sent to the wrong address through no fault of mine.


FABRICS

Fabrics cut to size cannot be returned unless I have sent a wrong or faulty item

REFUNDS

Refunds will be made by the same means you paid us once I am satisfied with the condition of the returned item. Your refund will not include outward or return postage unless item is faulty or I sent the wrong one. This applies even if you change your mind, failed to read item details correctly or to collect securely sent items from carrier depot.
Payment
PAYMENT METHODS

Card payment through Etsy or Paypal is the easiest method of payment. If you would like to make a bank transfer, please request details. If you opt to pay by bank transfer, kindly note your order may be delayed as payment has to clear first.

CANCELLATION

As I send items out on same day or next working day at the latest, cancellations need to be made as soon as possible, ideally within one hour of it being placed. Once sent out, orders cannot be cancelled, sorry.
Delivery
DESTINATIONS

I ship worldwide.

DELIVERY SERVICE/SPEED

Your order will normally be sent by Royal Mail on the same day if cleared payment is received by 12 noon GMT. After this time, I to dispatch within one working day, not including weekends and Bank Holidays.

High value items will be sent by secure delivery

COURIER SERVICE

Where I think it is better value for money, I will send your parcel by courier and keep you informed. Some carriers will require your phone number and I will request this explaining why.

SHIPPING CHARGES

The cost of delivery is based on the weight and size of your package. I do not make a profit on this service; charges go towards the actual shipment plus a small amount to cover packaging.
Additional policies and FAQs
DELIVERY CHARGES

The cost of delivery is based on the weight and size of your package. I do not make a profit on this service; charges go towards the actual shipment plus a small amount to cover packaging and Etsy's processing fee of 5%. + VAT.

POSTAGE FOR MULTIPLE ITEMS

Sometimes when you buy several items, you may end up paying more postage than you should. When that happens I will refund some money back to your account

PACKAGING

In doing my bit to save our planet's resources I will sometimes reuse packaging to send your items without compromising on quality.

TAXES

Customers are responsible for paying all taxes applicable in their own country.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or use my services in any other way through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. Please take a look at the Etsy Privacy Policy to learn more about its privacy practices.

PERSONAL INFORMATION I COLLECT

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), your name, email address, postal address, and the details of the product that you’re ordering. I do not see any of your financial information. When you order custom jewellery or other item, you may choose and need to provide me with additional personal information either by the options in the listing or by contacting me directly.

WHAT INFORMATION I COLLECT

From the information you give Etsy, I print your name and address to send your order, details which are then deleted. I do not save or keep this information. Your parcel then goes on to the delivery company. Proof of postage (receipts for accounting records) has only your address and post code, not your name, and I am obliged to keep for 6 years in in line with accounting requirements.

For some secure delivery services, the company requires your phone number and I will ask for this via email and explain to you why it is needed. When you give it, it is printed on the address label should the carrier need to notify you about your delivery. I do not keep a record of this, although it remains in the Etsy system. If you want this information deleted, please contact me and I will get in touch with Etsy about it.
In the course of my email correspondence with you I may need to contact you again, for example if an out of stock item becomes available again. I will ask your permission first and will only email you if you agree. I will email you if you agree for me to do so in order to update you on stock availability or other product or producer information.
Apart from the purposes outlined above, I do not use your data for anything else.

THE LEGAL BASIS ON WHICH I COLLECT, SHARE AND USE YOUR INFORMATION
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• using the Etsy email system (convo) I will communicate with you about your order and answer your queries to me.
• when you have provided your affirmative consent, you may revoke it at any time, such as agreeing to be emailed about new stock
• if necessary, to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Delivery services as outlined above.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time periods: 6 years.



YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. In the absence of exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT ME
For purposes of EU data protection law, I, Grace Abankwa, am the data controller of your personal information. If you have any questions or concerns, you may contact me at africanbeadsandfarics [!at] gmail.com, or via convo on Etsy.com. Alternately, you may mail me at:
African Beads & Fabrics, P O Box 710, Swansea SA1 9QG, UK

More information

Last updated on 24 Oct, 2018
Seller details