FULTONandCO

FULTON & CO. TILE

California, United States · 634 Sales

FULTONandCO

FULTON & CO. TILE

California, United States 634 Sales On Etsy since 2012

5 out of 5 stars
(164)

Announcement   :: One-of-a-kind, handmade ceramics :: to bring joy ::

Announcement

Last updated on 05 Jun, 2018

:: One-of-a-kind, handmade ceramics :: to bring joy ::

Sarah Fulton

Contact shop owner

Sarah Fulton

Reviews

Average item review
5 out of 5 stars
(164)
View all 164 reviews

About

INSPIRING PEOPLE TO THE TABLE

FULTON & CO. creates custom ceramics for table & home.

Shop members

  • Sarah Fulton

    Owner

    FULTON & CO....Dish Sets for Children

Shop policies

Last updated on 10 November, 2014
Thank you for visiting FULTON & CO. Your business is very appreciated. I love things crafted by hand and all of our wares are one-of-a-kind or created in small batches with the loveliest handmade touch. You will notice a slight variation in color, size and shape, in everything made at FULTON & CO. It is our hope that you will love your purchase and use it for years to come.

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Please read below to see if your question is answered...
I prefer you contact me through Etsy Conversations rather than my email. I check Etsy messages much more often. (www.etsy.com/conversations)


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Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
Stellar customer service is #1 at FULTON & CO. I deal with each customer and situation individually and it has worked really well. If a problem is encountered such as a lost package, broken item, dissatisfaction with an item, etc. please send me a message and I will respond quickly and do my best to accommodate your needs.

I do not offer refunds on items since I do not stock a lot of items and make almost everything upon request. However, if you would like to return your item and exchange it for something else or put the cost towards store credit, that is completely fine.
Payment
Free free to pay on my site with direct check-out or Paypal. If you live in Los Angeles or are passing through and would like to save on shipping and pick up the item(s) directly from my studio, just let me know. I always love meeting my customers in person!!
Shipping
Everything I make is one-of-a-kind or in small batches and so the shipping time-frame is generally between 1-4 weeks. I try to ship as quickly as possible but the time-frame is dependent upon the kiln firing schedule. If you need something quickly, feel free to send me a message and I will do my best to meet your needs.

If something breaks during shipping, which is rare because everything is packed really well, just let me know and I will be sure to get your item(s) replaced.

For domestic shipping I send every package with tracking. Upon shipment, you will receive a note + tracking number.

Regular first class International shipping does not include tracking numbers (except Canada). If you would like to pay for the extra shipping in order to receive a tracking #, just let me know and I will accommodate.
Additional policies and FAQs
DO YOU DO WHOLESALE?

I am happy to do wholesale on orders over $300. I do try to be flexible however, so please send me a message if you have questions.