FancyTatCrafts

Our products are handmade unique designs and may therefore vary. If there are any issues with your order please contact us to discuss the details. Refunds and exchanges will be dealt with on a case-by-case basis.

All returns are shipped at the expense of the buyer.

Payment accepted: PayPal, credit cards, debit cards and Etsy gift cards

Payment must be received before we send your order.

IMPORTANT - All POSTAGE PRICES QUOTED FOR ITEMS SHIPPED OUTSIDE THE UK - are not shipped registered OR with tracking codes, however this can be arranged for an additional GBP £4 per order. - Using International Tracking Services (formerly Airsure® and International Signed For®)
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Please add this additional cost as a ‘shipping upgrade’ at checkout.

Track your order online at : https://www.royalmail.com/track-your-item

International Tracked
Ideal for sending important or valuable goods, offering tracking at five points after dispatch as well as an online confirmation of delivery.

Speed
All our Tracking and Signature services aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days.


We are happy to ship worldwide, for delivery prices outside the UK, USA and EU please contact us and we will calculate your postage cost - Please convo me before purchase if you'd like to arrange this and I can adjust the relevant listings postage cost.

All our items are sent via Royal Mail and covered by their insurance.

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IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees
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Important Notice : Please feel free to order multiple items from us.
We ALWAYS refund any excess postage calculated at check out.

And finally...Please be patient - The postal service is a fickle being!

CHRISTMAS - Last posting dates for 2021 - To beat the Christmas rush, make sure you order before the recommended last posting date:


Using International Standard (airmail) and International Tracking Services (formerly Airsure® and International Signed For®) - (Additional £5)

1st November- Canada

1st November- USA

29th November- Europe


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UK Services - Inland Services

18 December - 2nd Class and Royal Mail Signed For® 2nd Class

21st December - 1st Class and Royal Mail Signed For® 1st Class

Our privacy policy sets out what personal buyer information Fancy Tat receive from etsy.com, how we use it and under what circumstances, if any, we will share it with other parties. We abide by and are compliant with the Data Protection Act 1998 (herein referred to as “The DPA”) and the General Data Protection Regulation (herein referred to as “The GDPR”) which comes into effect on 25th May 2018. We are committed to keeping buyers’ personal information secure and confidential.

Lawful Basis for Processing Personal Data

For the purposes of The GDPR, we are the Data Processor when selling on etsy.com, and processes all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR, the lawful basis on which we process personal data received from etsy.com, is that of “Contract” - whereby processing is necessary in order to fulfill buyer orders and enquiries. We retain information provided by etsy.com, such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years.

Data We Receive: Personally Identifiable Information

We receive personally identifiable information from etsy.com only when it is voluntarily submitted by buyers when placing an on-line order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address, telephone number, date of order, items ordered, value of items ordered, chosen method of delivery. We do not sell or rent personally identifiable information to any third party for any purpose.

How we use buyers’ personal information
We may use any personal buyer information provided by etsy.com to:

process and dispatch buyers’ order/s
carry out regulatory checks to meet our legal obligations
prevent and detect crime
develop and improve our products
undertake anonymised statistical analysis (we won’t be able to identify individuals from this data)
We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers’ orders to anyone not connected with us, unless:

a buyer asks us to reveal the information, or we have a buyer’s permission to do so
we are required or permitted to do so by law
it is required by law enforcement, fraud prevention or credit reference agencies
We may share buyer personal information with our suppliers, service providers and other contractors only to fulfil orders buyers place with us on etsy.com.

Data Subject Access Requests
Under The GDPR buyers are entitled to obtain from us (the Data Processor for the purposes of The GDPR when selling on etsy.com) a copy of the data held concerning them and to have any inaccuracies in the data rectified. We are obliged to provide this data to within 1 calendar month of the request and free of charge. However we have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.