FayeBenjamin

Faye Benjamin Jewellery

Winchester, England 383 Sales On Etsy since 2015

5 out of 5 stars (106)

FayeBenjamin

Faye Benjamin Jewellery

Winchester, England | 383 Sales

Jo Richards

Contact shop owner

Jo Richards

Announcement    Buying a piece of jewellery for yourself, or as a gift, is special. Because of this, I send each and every piece by Royal Mail First Class Signed for. International Customers can also expect the same level of service using Royal Mail International Tracked and Signed (where possible).

Please come in, browse, and feel free to message me with any questions.
Jo

Announcement

Last updated on 24 Apr, 2019

Buying a piece of jewellery for yourself, or as a gift, is special. Because of this, I send each and every piece by Royal Mail First Class Signed for. International Customers can also expect the same level of service using Royal Mail International Tracked and Signed (where possible).

Please come in, browse, and feel free to message me with any questions.
Jo

Reviews

Average item review
5 out of 5 stars
(106)

About FayeBenjamin

Sales 383
On Etsy since 2015

Engineer By Day...Jeweller By Night (school)...

Engineer By Day...Jeweller By Night (school)...

After leaving university I began my double life - a successful career in engineering and an amazing hobby that satisfies my 'arty' side.

It may surprise some people, but being an engineer has helped me as a jeweller. It’s given me the ability to focus on the detail and taught me to always remember my customer. It is important to me that each piece is not only unique and beautiful, but wearable.

I have been studying, designing, making and selling jewellery for over 20 years. I've gained various qualifications along the way and tried a wide range of techniques and materials. In the last 12 years I've concentrate mainly on working in Art Clay Fine Silver*- a recycled silver which can be Assay hallmarked as 99.9% pure silver. It gives me the freedom to make the sort of jewellery I only dreamed of - and I love it!

Since 2015 I have focused fully on my jewellery business - no more double life for me!

I hope you love my jewellery as much as I enjoy designing and making it.

Don't forget to visit my Etsy shop – pop by again, there may be new things to see…

Jo Richards
Designer/Maker and founder of Faye Benjamin Jewellery

*So what is Silver Clay?

I love Silver Clay – it is a ‘green’ product (recycled from silver used in industry), fabulously versatile and truly beautiful. Silver Clay is made up of pure silver particles bound together with water and an organic non-toxic binder. It can be moulded, shaped, pressed, stamped and cut. When the piece is finished, I dry it thoroughly and fire it in a kiln. The organic binder burns away and the silver particles fuse into a solid form, resulting in a gorgeous piece of Fine Silver jewellery.

Being 99.9% Fine Silver (as opposed to only 92.5% Sterling Silver) means the piece will be of a higher silver content, less liable to tarnishing and when turned into a unique handmade piece, just that little bit more precious…

And Finally…

Why Faye Benjamin? They’re the two little people in my life. I thought they deserved some recognition for their influence in this new venture…

Shop members

  • Jo Richards

    Owner

Shop policies

Last updated on 27 June, 2019
Welcome to Faye Benjamin Jewellery! I've been designing, making and selling jewellery for over 20 years. Back in 2015 I decided to take the next step with Etsy. See my full profile if you want to know more... Jo

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
RETURNS - REFUNDS and EXCHANGES

If you are unhappy with your purchase you may return an item for refund or exchange, providing you advise of your intention to return an item within 14 days of receipt of order. Please contact me via Etsy messenger with details of your order.

Returns will only be accepted when returned in a new, unworn condition and in its original packaging.

REFUND: If you would like the item(s) refunded, Faye Benjamin Jewellery will not be responsible for any postage costs (delivery or return) unless the item is damaged on receipt or the wrong item has been sent, in which case all postage costs will also be refunded.

EXCHANGE: If you would like to exchange your item(s), you will be responsible for the return postage charge. Faye Benjamin Jewellery will return the exchange item(s) and pay for the postage of the new goods. Any outstanding balance due or owed will be settled before posting.

CUSTOM AND BESPOKE PIECES: Unfortunately, any worked commissioned by and specific to that customer only (eg: engravings, bespoke sizes etc) cannot be refunded.

The returned parcel and its contents are the customer’s responsibility. Please return the goods in suitable packaging, use a ‘signed for’ delivery method and obtain proof of posting. On receipt of the returned goods refunds will be processed within 14 days.
Payment
PAYMENT

My Etsy Shop accepts most card types, Paypal, and Etsy Gift Cards. Payments are processed securely by Etsy. Your card details are held only by Etsy and are not shared with shop owners.
Delivery
SHIPPING & DELIVERY INFORMATION

Delivery Address

Please check and ensure the delivery address is correct.

UK customers

All orders within the UK will be sent by Royal Mail 1st Class Signed For. Please note: orders are tracked, insured and will require a signature on delivery.

Buying or Shipping from Outside the UK

All orders for overseas customers will be sent by Royal Mail Tracked and Signed. See here for details:

http://www.postoffice.co.uk/mail/international/tracked-signed

Please be aware that import charges may apply depending on your location, the weight of the parcel and value of goods. You as the importer are responsible for payment of any customs fees. If you are outside the EU please contact your local customs office for further information.

Delivery will be within 30 days of your order being processed unless a longer delivery timescale has been agreed. (In line with European legislation)

DISPATCH NOTIFICATION

Once your order is dispatched, you will receive a dispatch notification (and a tracking number - where applicable).
Additional policies and FAQs
OTHER INFO

Designing and making jewellery is what makes me happy. I want my customers to feel the same way and I hope you are delighted with your purchase. As soon as I have posted your order, I will send you notification and a tracking number, so that you can follow it's progress.

More information

Last updated on 31 Mar, 2016
Seller details