Returns & exchanges
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
Frequently asked questions
Custom and personalised orders
I love making custom and personalised orders! You can contact me for a larger or smaller size of any of the items I stock, although I cannot guarantee to have exactly the same fabric available. You can also contact me with ideas of colours, themes or books that you would like me to use and I will create something special just for you.
Want a knitbook in a larger or smaller size, a different colour vegan leather cover or different lining? No problem! If you need coloured squared paper due to visual stress, dyslexia or Irlen syndrome, I'm happy to accommodate that as well.
40 Newhaven Main Street
Edinburgh, Edinburgh EH64TB