FirewaterGallery

Beautiful Art For Everyday Living

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Announcement    Our ethos here at Firewater Gallery is simple - we love exploring new and exciting places and we love beautiful things. We hope you will find something lovely in our shop which means something wonderful to you.

Announcement

Our ethos here at Firewater Gallery is simple - we love exploring new and exciting places and we love beautiful things. We hope you will find something lovely in our shop which means something wonderful to you.

Items

 

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Rebecca and Richard Walsh

Contact shop owner

Rebecca and Richard Walsh

Reviews

Average item review
5 out of 5 stars
(86)

About FirewaterGallery

Sales 714
On Etsy since 2014

Firewater Gallery...our story so far

We are Rich and Rebecca Walsh, a brother and sister team.

We love exploring new and exciting places. Wherever we go, we always take a sketchbook with us. That you can only carry a few pens and pencils, perhaps a nice chisel-tipped marker, a Pentel brushpen, a soluble graphite pencil, has helped shape the style of our artwork. And living in Bristol, with its major graffiti and urban art scene, has probably helped a wee bit too. Back in the studio, we take our sketches and refine them into our finished urban landscape pieces.

We've both always had a fascination with maps and we started thinking how as well as having landscapes on our walls it would be pretty cool to have a map mosaic of the places we love. So we set out to create beautiful hand drawn but modern maps which depict the places which helped shaped our lives. We created a couple as gifts, and they went down a storm. We decided there might be a wider audience for these as well as our urban landscape pieces. Firewater Gallery was born.

Firewater Gallery has been going from strength to strength since we opened in late 2013 and we recently decided to expand our range. Our shop now includes a number of other styles of artwork, including typographical art prints. The mantra behind them is simplicity of design and beautiful bold bright colours, enabling the wonderful quotes and inspirational messages to shine through.

This is us sharing all these pieces with you. We hope you like them.

Rich and Rebecca

Shop members

  • Rebecca and Richard Walsh

    Owner

Shop policies

Last updated on 23 March, 2017
We want you to enjoy your prints as much as we have enjoyed making them and we pride ourselves on giving excellent customer service to ensure that this is the case. We are new to Etsy but have been selling via our own website (www.firewatergallery.com) for a while and have always had wonderful relationships with all our lovely customers. It is so important to us both that this continues via our new Etsy store and that everyone is happy with their prints, so we are always here if you have any questions or problems. Just drop us a quick note via convo or email (info@firewatergallery.com) and we will get straight back to you!

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We want you to be 100% happy with your print(s). For non-bespoke items, if you don’t like it when it arrives, you can just send it back in its original packaging within 14 days, no quibble. Easy peasy. We will then refund your money minus any shipping costs. Unfortunately we cannot refund bespoke items (unless they are damaged) but we will send you photos of any bespoke pictures so you get a chance to suggest any tweaks before we post them off to you.

Additionally, let us know if your prints are damaged, or if you don't receive them and we will send you new ones. Prints will be deemed lost if you don't receive them within 14 days in the UK or 30 days for international orders (unless there is a known reason why they are delayed e.g. adverse weather conditions).
Payment
We currently accept credit cards, debit cards and Etsy gift cards.
Delivery
All our pictures are printed to order. We will print your picture, check it for quality, carefully package it and send it so that under normal circumstances you receive it within 5 working days if you live in the UK, or within 2 to 3 weeks if you live outside the UK (depending on the country), although it's usually much quicker, both in the UK and abroad, particularly for unframed prints. For brushed aluminium prints and A1 and A2 pictures, it may however take up to 5 days longer. Please do let us know if you need your order more quickly and we will do our absolute best to help.

Please include a contact phone number if you are ordering from outside the UK.

Standard delivery is by first class post (except for pictures in A1/A2/A3 frames and brushed aluminium maps - these are sent with a courier so are tracked). You will have the option to upgrade the standard postage to 'signed for' in the UK, and 'tracked & signed for" in the case of international orders if you wish. We can also arrange next day delivery if necessary - just convo us to arrange.

If postage costs turn out to be less than you have paid (this could be the case if buying multiple items) we will refund the difference to you.

Unframed prints are packaged either flat or rolled and framed prints are securely bubble wrapped and boxed to keep them in tip-top condition.

Please note that customers outside the UK will be responsible for paying any international duties or custom fees.
Additional policies and FAQs
We do lots of bespoke orders, in fact the intention is to be able to produce a lovely custom map for you of anywhere at all that is special to you. Until you have made a specific request we obviously can't say for certain, but that's the plan anyway, and there's nowhere we haven't been able to do yet!

If you have any questions or concerns, we are always available via convo so please do drop us a line at any time. If you are ever dissatisfied with anything from our store, please do contact us, and we will do our utmost to make everything right again! Many thanks!