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Jordan さんのレビュー(2026年 09月 2日)
星 5 個のうち 5 個Everything was great. Amazing set of POI. The shipping issues were with ups and not the vendor.
読み込み中 -
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Beth さんのレビュー(2026年 08月 17日)
星 5 個のうち 5 個great customer service, they answer any questions or queries and are really helpful. Shipping was on time(to the uk), really good quality and feel really nice to spin with. 100% reccomend
読み込み中 -
Nadia さんのレビュー(2026年 08月 11日)
星 5 個のうち 5 個Very beautiful poi sock and quick shipping. I'm very happy with this purchase
読み込み中 -
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Mary さんのレビュー(2026年 06月 2日)
星 5 個のうち 5 個Customer service was awesome when I needed help correcting my order, and the poi themselves are wonderful quality and lots of fun to burn.
読み込み中 -
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Saisha さんのレビュー(2026年 09月 1日)
星 5 個のうち 5 個Seller responded quick to the questions I had. Very happy with the product and it even arrived a day early!
読み込み中
FlowOnFire について
ショップメンバー
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Kae Pea
Prop Creator / Owner
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Brit Hilton
Prop Creator / Owner
ショップポリシー
利用可能な支払い方法
返品&交換
キャンセル
キャンセル:可
次の期間内にキャンセルを依頼してください:購入から 24 時間以内
その他の情報
よくある質問
When will my order be shipped?
All listings have estimated ship by and arrival dates.
Once you’ve completed your order, your receipt will have a scheduled ship by date listed. Your order will be shipped on or before this day.
If you need your item sooner, please reach out to us directly and we will do our best to accommodate your deadline.
Tracking numbers are attached to your order in your Etsy Profile.
How do I create a claim for my LED poi or handles?
All LED components are warrantied by the manufacturer directly.
Flowtoys V2 capsules -> https://flowtoys.com/warranty-and-returns
UltraKnob Series -> https://www.ultrapoi.com/pages/support
Return and Exchange Policy
We do welcome returns and exchanges. Returned and exchanged items must be in new, unused condition. We will request photos and videos prior to authorizing the return/exchange. Some props may require a 20% restocking fee if you wish to return them. The buyer is responsible for all shipping costs.
All LED chips are non-returnable. If the chip is malfunctioning, please reach out to us and we will assist you with a warranty claim with the original manufacturer.
Puppyhammer VersaTethers do not qualify for our Return/Exchange Policy due to the extremely customized length, making it difficult to re-sell. We highly encourage you to determine your ideal length with a rope or using our basic Youtube video on "How to size your Puppyhammer".
Lost and Damaged Packages
Flow on Fire is not responsible for lost, stolen or damaged packages. We will assist you with filing a missing mail claim. If you know you live in an area prone to theft, please message us to purchase Signature Verification.
Shipping
Domestic (USA) orders that qualify for free-shipping will be mailed the most economical option, that will vary depending upon location and size / weight of package.
Priority Mail 2-4 day includes the standard $100 insurance. If you need your package to be insured for more, please select the upgrade option that specifies the insured total or msg us
We offer a range of shipping methods. During the checkout process, you can choose from available shipping options based on your location and preferences through USPS, UPS and Fedex. Please note that delivery times may vary depending on the shipping method selected.
Shipping rates may change depending upon the carrier / time for year. The shipping cost will be displayed during the check.