FunkyBubbaloo

Custom Clothing & Gifts

Lee-on-the-Solent, England | 5367 Sales

FunkyBubbaloo

Custom Clothing & Gifts

Lee-on-the-Solent, England 5367 Sales On Etsy since 2014

5 out of 5 stars (741)
cshannaway

Contact shop owner

cshannaway

Announcement    Welcome To Funky Bubbaloo!

**** Please Read The Below Info Before Ordering ****

The dispatch time is different for for each order, but generally 5-10 working days. The dispatch time will be longer in busy periods such as the run up to Christmas! Every single item that I sell is handmade to order, and the dispatch time reflects the fact that I ensure each item is of the highest quality before posting. If you need your order for a specific date, please get in touch as I will always try to accommodate.

POSTAGE: We send every item tracked, as peace of mind for our customers and for us! Please take the time to read our Shop Policies for full details.

www.funkybubbaloo.com
www.facebook.com/funkybubbaloo

With each order I will send out a Care Card, with details on product maintenance. Please, please read and keep this as handmade items can be delicate – but as long as they are looked after, they can last forever!

Please check out my store policies for info on returns, shipping and more.

Thank you so much for stopping by! Caroline xxx

Announcement

Last updated on 09 Mar, 2018

Welcome To Funky Bubbaloo!

**** Please Read The Below Info Before Ordering ****

The dispatch time is different for for each order, but generally 5-10 working days. The dispatch time will be longer in busy periods such as the run up to Christmas! Every single item that I sell is handmade to order, and the dispatch time reflects the fact that I ensure each item is of the highest quality before posting. If you need your order for a specific date, please get in touch as I will always try to accommodate.

POSTAGE: We send every item tracked, as peace of mind for our customers and for us! Please take the time to read our Shop Policies for full details.

www.funkybubbaloo.com
www.facebook.com/funkybubbaloo

With each order I will send out a Care Card, with details on product maintenance. Please, please read and keep this as handmade items can be delicate – but as long as they are looked after, they can last forever!

Please check out my store policies for info on returns, shipping and more.

Thank you so much for stopping by! Caroline xxx

Reviews

Average item review
5 out of 5 stars
(741)

Shop policies

Last updated on 14 March, 2019
Welcome to Funky Bubbaloo! I will never sell anything that I wouldn't be happy to put on my own daughter - quality and affordability matter.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
Request a cancellation within:  24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
RETURNS AND REFUNDS

Please note: We do not accept returns on personalised items or custom orders. Please double check spelling on any names or custom orders submitted to us - we will print exactly what you have requested and will not accept returns for spelling mistakes.

30 Day Satisfaction Policy:

On receiving products, if any items do not meet your expectations or if you are at all unhappy with them, please return them in their original packaging within 30 days for a refund or exchange - this policy excludes custom orders and personalised items. We will require a copy of your proof of postage. Buyer pays return postage.

Within this policy we advise the customer to send back the products, providing they meet the following conditions:

* Brand new

* Unused & resalable condition

* In original undamaged packaging

All returned goods should be returned using a registered / signed for service for your own protection. Any refunds will be issued once we have received the goods, in their original condition. We cannot be held responsible for lost or stolen parcels – please obtain suitable proof of posting when returning goods. We reserve the right to refuse a refund if goods are not in an acceptable condition; items not securely packaged or boxed will under no circumstances be accepted.

For all Returns, please contact us for the appropriate mailing address.

REFUSAL OF DELIVERY / FORCED RETURN
If you refuse delivery of your order for any reason, you will be liable for any charges that may occur due to a forced return. If you wish to return an item, we always ask that you post your returns rather than refuse delivery for this reason. Any fees incurred by Funky Bubbaloo for a forced return will be taken from any sum due to be refunded.

FAULTY ITEMS

Once you receive your item, in the unlikely event that you happen to discover a fault, please let us know straight away. All faults must be reported within 14 days of receipt of goods, and returned within 30 days of receipt of goods. On receiving the item back, you will have an option of a Refund or an Exchange.

We will always work with you to ensure the issue is resolved smoothly, efficiently and as soon as possible! These terms & conditions are in addition to your legal rights as a consumer, which remain unaffected.
Payment
We do not accept cancelations on personalised orders after 24 hours of the order being placed as each item is made to order and production starts soon after orders are placed.
Shipping
Dispatch time will differ for each item, but could be up to 10 working days. Working days do not included weekends or UK bank holidays! In busy periods, such as the run up to Christmas, the dispatch time will be longer. If you need your order for a specific date, please contact me and I will do my best to accommodate.

UK SHIPPING
All UK orders will be posted via Royal Mail First Class Signed For. All goods will require a signature upon receipt. If you are out at the time of delivery, your parcel may be left at your local Royal Mail depot and a card left advising you of this. Please be aware that parcels are usually held for 14 days by Royal Mail, after which time they will be returned to us. Should a parcel go unclaimed and subsequently returned to Funky Bubbaloo, we will only resend the goods on receipt of an additional p&p charge. Royal Mail's 1st Class delivery is usually 1-2 working days, however this is not guaranteed, and as such we recommend upgrading to Special Delivery at checkout if your order is time sensitive. We cannot be held responsible for delays with delivery.

INTERNATIONAL SHIPPING
Orders with Standard Shipping to Europe and overseas will be sent by the Royal Mail International Signed For or Airsure service (depending on weight and destination). Both services may require a signature on delivery. Depending on destination, this usually takes between 3-30 working days with standard shipping. Please note that this timescale will likely be longer in the run up to Christmas and as such standard shipping can take up to 60 days. You can upgrade to Expedited Shipping at checkout, but please contact us for more information as the timescale will vary depending on your location. Please note that we cannot be held responsible for any items that are delayed in customs, nor are we responsible for any customs charges or payments that you may be required to make before collecting your parcel.

Should a parcel not arrive within 60 days please contact us with all relevant information and we will try to help. All product prices are exclusive of delivery charges.

INCORRECT OR OLD ADDRESSES
If you provide us with the wrong delivery address and your goods are delivered to another party, Funky Bubbaloo cannot be held responsible for any loss incurred as a result. Please ensure that the postal address is correct before ordering - we will not send your order to a different address if you contact us after ordering. We are only insured to use the postal address detailed in the original order.
Additional policies and FAQs
Please make contact via Etsy message rather than email. Funky Bubbaloo is a one-woman show, and as such I will not always be able to respond to a message immediately. Rest assured, you have not been ignored, I am probably busy making up orders but you will receive a reply as soon as is possible! Please note that responses WILL be slow at weekends as I reserve this time for my family.

DISCOUNT CODES
Our discount code is not eligible to be used alongside other discount codes nor can it be used on already discounted items such as wholesale orders.
Privacy
PRIVACY POLICY

INFORMATION I COLLECT
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information (please note that Seller’s do not have access to card details or PayPal details, only the method by which you have paid), and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

WHY I NEED YOUR INFORMATION AND HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.


INFORMATION SHARING AND DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (Royal Mail and UK Mail for example), I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.


TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Caroline Hannaway, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] funkybubbaloo.com. Alternately, you may mail me at:
Caroline Hannaway, 37 Parham Road, Gosport, Hampshire, PO12 4TZ

More information

Last updated on 17 Nov, 2018
Frequently asked questions
Wholesale, Trade and Bulk Orders

Most items in our shop are available for wholesale orders, we can also do custom designs on a wholesale basis. We do not have a minimum order quantity, but a minimum value quantity of £350. Please request a list of our structured wholesale prices for further information. Wholesale shipping will be calculated on a sale by sale basis dependant upon the size and weight of the order and is subject to change.

Please note: you cannot apply any additional discount codes or offers to wholesale orders as the prices quoted / listed already have the maximum discount applied. If you do apply an additional discount code to a wholesale order, the order will be cancelled and refunded.

Sizing details

Please contact us with any queries over sizing. We have a size guide available for both our bodysuits and rompersuits. As our tutus and hair accessories are made to order, these can be made to your exact sizing specifications, although as standard our tutu sizes (waist and length) are based on average sizes for each age. Please check out our customer photographs in the reviews for example of how our items fit.

Custom and personalised orders

Custom orders may be subject to extra charges should we need to order materials that we do not usually stock in order to meet your requirements. This will be calculated differently for each individual order so please contact us with any questions.

Items that have been personalised with a name or date can not be returned or replaced. We do not accept cancellations on personalised orders unless made within 48 hours of purchase as production will already have begun.

Seller details
Caroline Hannaway’s
37 Parham Road
GOSPORT, PO12 4TZ