Shop policies
Last updated on
09 May, 2022
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Welcome to our store we are real pleased to have you join us <3
Keep up to date with our goings on via Facebook & Instagram x
https://www.tiktok.com/@gandtvinyl?lang=en
https://www.facebook.com/GT-125570404185489/
https://www.instagram.com/gandt15/
Keep up to date with our goings on via Facebook & Instagram x
https://www.tiktok.com/@gandtvinyl?lang=en
https://www.facebook.com/GT-125570404185489/
https://www.instagram.com/gandt15/
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
Payment
We accept PayPal & Etsy Payments as our payment methods.
If you pay with an e-check through paypal, please know that it takes 3-5 business days for this to clear. We do not start any work until payment has cleared. Please take this in to consideration when purchasing. This time frame is on top of our production and shipping time!
Payment is required within 1 day of purchase. No piece will be made or shipped until payment is received.
Please review your order before checking out. If you forgot to add any information, such as a name or date, please contact us immediately. If a personalised item has been started there may be a charge for starting the item over or correcting a mistake.
In an effort to be green, we do not include an invoice it the package. We find most of our packages are being shipped as gifts anyhow. If you need an invoice we can email one to you or we can include one during shipping. Please request this at checkout!
If you pay with an e-check through paypal, please know that it takes 3-5 business days for this to clear. We do not start any work until payment has cleared. Please take this in to consideration when purchasing. This time frame is on top of our production and shipping time!
Payment is required within 1 day of purchase. No piece will be made or shipped until payment is received.
Please review your order before checking out. If you forgot to add any information, such as a name or date, please contact us immediately. If a personalised item has been started there may be a charge for starting the item over or correcting a mistake.
In an effort to be green, we do not include an invoice it the package. We find most of our packages are being shipped as gifts anyhow. If you need an invoice we can email one to you or we can include one during shipping. Please request this at checkout!
Delivery
Items will be sent out via Royal Mail, if you wish the item to be sent signed for please get in touch as this will be an additional charge
Every item ordered will receive a dispatch email, if your item has not turned up within 2 weeks of this email, get in contact
(Uk: 2 weeks International: 6 weeks)
Items are made and posted usually within 7-14 days, however it can be much faster if items are ready or easier to produce please check item description for accurate processing times.
International;
Please note there may be additional custom duty costs to the buyer and possibly delay, please bear this in mind when ordering and check with your own countries duty charges as we will not be held responsible for any charges at your end.
Every item ordered will receive a dispatch email, if your item has not turned up within 2 weeks of this email, get in contact
(Uk: 2 weeks International: 6 weeks)
Items are made and posted usually within 7-14 days, however it can be much faster if items are ready or easier to produce please check item description for accurate processing times.
International;
Please note there may be additional custom duty costs to the buyer and possibly delay, please bear this in mind when ordering and check with your own countries duty charges as we will not be held responsible for any charges at your end.
Additional policies and FAQs
Handmade goods are never going to be consistently the same so please bare in mind when placing an order.
A lot of our items are made to order so may vary from the listing photograph, we do try to make sure all pictures are taken in well light areas so you are getting an acturate likeness.
A lot of our items are made to order so may vary from the listing photograph, we do try to make sure all pictures are taken in well light areas so you are getting an acturate likeness.