GemmaZoeJonesArt

Gemma Zoe Jones Art

London, England · 19 Sales

GemmaZoeJonesArt

Gemma Zoe Jones Art

London, England 19 Sales On Etsy since 2010

5 out of 5 stars
(10)

Announcement   Welcome to Gemma Zoe Jones Art. I create art based on myth and legend.

Announcement

Last updated on 28 Feb, 2017

Welcome to Gemma Zoe Jones Art. I create art based on myth and legend.

Gemma Jones

Contact shop owner

Gemma Jones

Reviews

Average item review
5 out of 5 stars
(10)
View all 10 reviews

Shop policies

Last updated on 26 September, 2015
Welcome to my Shop Policies page! Here you'll find all the information you need on payment, shipping, refunds and exchanges. If you have any questions at all please don't hesitate to convo me and I'll get back to you quick as a whistle.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
In the event of an exchange or refund please send the item back to me in its original condition. Refunds and exchanges will only be processed when the item is received.

If the item reaches you and is damaged please provide proof of damage (a photo is fine) so I can find a way to make it right.

If the item is lost in the post I will do my very best to track it down for you. If, however, it is lost to the void, I can't be held responsible. Sorry!
Payment
Payment can be taken only through Paypal. As per the usual T&C’s, payment must be taken (and cleared) before the item is shipped and I can only ship to the registered address of the person buying the item.

Once an item has been purchased you have the right to cancel within 7 realtime days of purchase unless payment has cleared AND the item has been sent.

I’m afraid all taxes and duties charged in the country of delivery (eg. by the evil customs people) are the responsibility of the buyer and I cannot be held responsible for any taxes and duties levied.
Shipping
International orders will be shipped with normal post due to the hideously high cost of registered post, unless you specify otherwise (and I'll charge you the extra for that). As soon as I have posted your item to you, I’ll contact you to let you know that your item is winging its way to you through the worlds postal services! *yay*

If, for any reason, there is a delay in posting your item, I’ll let you know how long that is likely to be and when to expect the postage of your item.

All customs charges and taxes are the responsibility of the buyer and I can’t be held responsible for their payment. If an item is bounced back to me for non-payment of taxes, I will refund the payment, less the original and excess postage that will be paid by me when it gets back.
Additional policies and FAQs
PACKAGING: As an eco-aware nerd I’m a huge fan of recycling so I try and reuse like-new boxes wherever possible. However, if you want a brand-spanking-new packaging, please let me know and I’ll be happy to provide one for you.

CUSTOM ORDERS: If you wish to commission a piece, I'd love to talk with you about it. Please Direct Message me and we can chat about it. Payment of 50% of the agreed amount will be required before I begin and final payment will be required on completion of the work, before the item is sent.