Gemsville
Top shop for gifts.
Buyers bought gifts from this shop and gave them 5-star reviews!
Announcement
MERRY CHRISTMAS!
PLEASE NOTE: Last shipping dates for Christmas on physical items ( not digital portraits) is 6th Dec for anywhere outside the UK or 15th for within the UK.
Other later shipping options may be available at additional cost…..so do get in touch before ordering to check.
Thanks!
Announcement
MERRY CHRISTMAS!
PLEASE NOTE: Last shipping dates for Christmas on physical items ( not digital portraits) is 6th Dec for anywhere outside the UK or 15th for within the UK.
Other later shipping options may be available at additional cost…..so do get in touch before ordering to check.
Thanks!
Items
Featured items
All Items
Reviews
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Jessica on 03 Dec, 2021
5 out of 5 starsI can't say enough wonderful things about this seller. She is so kind and talented. We used her work for our Christmas cards and just look at the picture. Amazing! Our friends and family are always so impressed and love the art. Can't wait to continuing ordering!
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Hannah on 27 Nov, 2021
5 out of 5 starsAmazing product and service! Even was able to add my own bandana to the portrait!
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Lucy on 02 Nov, 2021
5 out of 5 starsI loved my pendant so much I ordered another to give as a gift -- and I'm sure it won't be the last!
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Lucy on 02 Nov, 2021
5 out of 5 starsI absolutely love this item! The drawing is beautiful and the pendant is nicely made, and Gemma couldn't be nicer to work with. The piece is an amazing way to keep a beloved pet close to your heart!
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Athija on 25 Jun, 2021
5 out of 5 starsPerfect gift! Lovely drawing of each pet (two custom orders). Communication was really easy, and delivery was fast and came safely packaged. Would definitely order again!
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Kim on 25 Nov, 2021
5 out of 5 starsAbsolutely love the illustrations from Gemville. Since this was a custom order there was an ongoing communication and Gemma was so responsive and open to feedback. Could not be happier and can't wait to get this printed up for holiday cards.
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tayloram on 18 Nov, 2021
5 out of 5 starsGemma is amazing! She is so patient and made any adjustments or changes I wanted. She was an absolute pleasure to work with and so so accommodating. And fast! I can’t wait to send out my new year cards!
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heather on 03 Nov, 2021
5 out of 5 starsFantastic service, always happy to answer my questions and I’m always kept up to date. This is my second purchase and I’m over the moon with how my custom items turn out.
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Mollie on 25 Oct, 2021
5 out of 5 starsPortrait number 5 done by Gemma! And as always, delighted with the quality, love and speed that is delivered for our pet portraits! There is no one else I would ask to draw any of our pets, everyone we give them to, loves them! Couldn’t recommend more!!
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Leanne on 09 Oct, 2021
5 out of 5 starsAnother incredible portrait from Gemma, thank you so much! You always manage to capture the beautiful souls of the animals <3
About Gemsville
Hmmm, where to begin? Maybe the start is a good idea......
How did I get here? Well, thanks to some super supportive famalam and pals my adventure started after college with commission requests to doodle up illustrations and caricatures for gifting.
Over the years I experimented with my illustrative techniques on other materials. One day whilst trying to think up a personal and unique gift for a friends birthday I decided "what the hey" I'll illustrate a pair of shoes.....that's different right? Thankfully they turned out quite well. After a little development here and there I started creating custom illustrated shoes on a commissioned basis!
In 2010 I officially stared Gemsville, a place I could collectively make and create all my arty and crafty goodness. Now I call it my full time job! It's a pretty ace feeling to see that my creations and illustrations have reached different people all over the world.
Welcome to the world of Gemsville.
Shop members
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Gemma Kitchener
Owner, Designer, Illustrator
Hey there! I'm Gemma and I create everything in the world of Gemsville from my home in the heart of the Cotswolds. Cute, quirky and some times damn right strange. I've always got something crafty on the go and I love creating pet portraits.
Shop policies
Delivery
Payment options
Returns & exchanges
I don't accept returns, exchanges or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Custom and personalised orders
I welcome any custom orders. Let me know what you are thinking and I can draw up a design for you to look at.
Sizing details
I work in UK sizing. If you are from outside the UK let me know and I can make sure shoes sizes selected are correct to your country's conversion.
Care instructions
All shoes are weather protected so are find to wear outside. There is a super slim
possibility that excessive exposure to water may affect the shoes. It’s highly recommended that you re-apply shoe protector every few months to top up the protection so you can get the most life out of your shoes.
Don’t wash or wet rub your shoes, the artwork could be affected.
All custom kicks are fashion shoes and eventual wear and tear is to be expected ( especially anything after 6 months of purchase)
Baby boots are fixed with a non-toxic sealer but are not waterproof. A splash here and there is fine but contact with liquids should be avoided.
It is recommended that children should be supervised at all times due to shoes having small parts.
Shipping and Delivery
I ship worldwide. Woo hoo!
Let's talk Custom orders, all custom shoes, portraits and pet portrait stationery are sent recorded for security...all UK orders are sent via 2nd class recorded post. All other countries are sent via Tracked & Signed or the nearest equivalent which features tracking and/or requires a signature on delivery.
If you would like a cheaper alternative or maybe something even more secure please get in touch before you order and I can give you a more accurate quote.
Shipping methods:
U.K. - standard second class post
Rest of the world: International standard airmail
CHRISTMAS ANNOUNCEMENT.
Please note that custom orders may take longer to make and ship over the festive period, please get in touch for info
What about Christmas Orders?
Please find below a guide to Christmas cut off dates.
Orders can still be placed but I cannot confirm they will arrive in time. Please be vigilant and expect that delivery may take longer at this busy time of year.
UK
Shoes - 1st Dec
Portraits - 10th Dec
Digital Art - 17th Dec
EUROPE
Shoes - 27th Nov
Portraits - 3rd Dec
Digital Art - 17th Dec
REST OF THE WORLD
Shoes - 25th Nov
Portraits - 1st Dec
Digital Art - 17th Dec
All other items.
UK - 20th Dec
EUROPE - 15th Dec
REST OF THE WORLD - 12th Dec
What's do I need to know about Gift Vouchers?
Gift vouchers can be purchased in different denominations or for a specific value of a pair of shoes.
Vouchers last 18 months from the purchase date
No other discounts or vouchers can be used alongside gift vouchers that are being claimed.
To claim a voucher all you need to do is e-mail me or convo through my Etsy store to discuss your design, remember to quote your voucher code!
If the gift card is only part value of your order a custom listing will be created for you to pay the remainder.
Shoes are subject to availability and in the super rare situation your chosen shoes are out of stock alternatives can be offered or your voucher expiry extended until stock is available.
If you have anymore question please give me a shout.