Gemsville
Announcement
Thanks for stopping by my shop. I can create custom shoes and illustrations from your photos or ideas....I love drawing pet portraits. Let me know if you'd like more info 😊
PLEASE NOTE: All custom items are sent by secure post. That’s signed for in the UK or tracked internationally. This is a more expensive method but guarantees a more secure shipping method. If you’d like a cheaper alternative give me a shout and I can quote the options.
Announcement
Thanks for stopping by my shop. I can create custom shoes and illustrations from your photos or ideas....I love drawing pet portraits. Let me know if you'd like more info 😊
PLEASE NOTE: All custom items are sent by secure post. That’s signed for in the UK or tracked internationally. This is a more expensive method but guarantees a more secure shipping method. If you’d like a cheaper alternative give me a shout and I can quote the options.
Items
Featured items
All Items
Reviews
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Samantha on 18 Feb, 2021
5 out of 5 starsLooks absolutely beautiful. Couldn't have hoped for anything better! My friend loved it so much she cried - happy tears!
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Kara on 16 Jan, 2021
5 out of 5 starsI know there was going to be some delay with ordering only a few weeks before Christmas and a pandemic going on, took about 5 weeks to arrive. I am super impressed with the quality and the attention to detail. I ordered this for my boyfriend and he LOVES it. Thank you so much.
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Carolyn on 17 Feb, 2021
5 out of 5 starsBeautiful, swift turnaround, fun and reasonably priced. I can’t wait to work with Gemma again! Thank you, Gemma!
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Erin on 09 Feb, 2021
5 out of 5 starsA gift for my secret Santa! She loved it and so did her cat Reggie ❤️
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Richard Manning on 09 Feb, 2021
5 out of 5 starsGreat service and the artwork is excellent. A present for my sister and she loves it 😊
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Jennifer on 12 Dec, 2020
5 out of 5 starsWe LOVED our Christmas card this year! We usually take a photo with all 5 of our babies but we ran out of time, so we thought we’d give it a shot to get a picture drawn. 100% glad we did! We received the first sketch quickly and the final result only took a week. Everyone has loved their card and we will definitely order from this shop again! :)
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Leonie on 10 Dec, 2020
5 out of 5 starsAbsolutely love the pet portrait I got for my sister in law's for their Christmas present!! So pleased, I had to print it and frame it straight away. Gemma kept me updated as she drew and made sure everything was perfect 😍 it was a fast turnaround. I wish you all the best! Thanks so much. Can't wait to gift to them on Christmas day ❤️❤️ Merry Christmas 🎄
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Rachel on 10 Dec, 2020
5 out of 5 starsI would 100% recommend this seller. So talented and brilliant customer service. The product she made me was so special. 5 stars
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Antoinette on 19 Nov, 2020
5 out of 5 starsSuch a beautiful drawing of my family!!! And I love the attention to detail and changes she made that were requested!
About Gemsville
Hmmm, where to begin? Maybe the start is a good idea......
How did I get here? Well, thanks to some super supportive famalam and pals my adventure started after college with commission requests to doodle up illustrations and caricatures for gifting.
Over the years I experimented with my illustrative techniques on other materials. One day whilst trying to think up a personal and unique gift for a friends birthday I decided "what the hey" I'll illustrate a pair of shoes.....that's different right? Thankfully they turned out quite well. After a little development here and there I started creating custom illustrated shoes on a commissioned basis!
In 2010 I officially stared Gemsville, a place I could collectively make and create all my arty and crafty goodness. Now I call it my full time job! It's a pretty ace feeling to see that my creations and illustrations have reached different people all over the world.
Welcome to the world of Gemsville.
Shop members
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Gemma Kitchener
Owner, Designer, Illustrator
Hey there! I'm Gemma and I create everything in the world of Gemsville from my home in the heart of the Cotswolds. Cute, quirky and some times damn right strange. I've always got something crafty on the go and I love creating pet portraits.
Shop policies
Delivery
Payment options
Returns & exchanges
I don't accept returns, exchanges or cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Custom and personalised orders
I welcome any custom orders. Let me know what you are thinking and I can draw up a design for you to look at.
Sizing details
I work in UK sizing. If you are from outside the UK let me know and I can make sure shoes sizes selected are correct to your country's conversion.
Care instructions
All shoes are weather protected so are find to wear outside. There is a super slim
possibility that excessive exposure to water may affect the shoes. It’s highly recommended that you re-apply shoe protector every few months to top up the protection so you can get the most life out of your shoes.
Don’t wash or wet rub your shoes, the artwork could be affected.
All custom kicks are fashion shoes and eventual wear and tear is to be expected ( especially anything after 6 months of purchase)
Baby boots are fixed with a non-toxic sealer but are not waterproof. A splash here and there is fine but contact with liquids should be avoided.
It is recommended that children should be supervised at all times due to shoes having small parts.
Shipping and Delivery
I ship worldwide. Woo hoo!
Let's talk Custom orders, all custom shoes, portraits and pet portrait stationery are sent recorded for security...all UK orders are sent via 2nd class recorded post. All other countries are sent via Tracked & Signed or the nearest equivalent which features tracking and/or requires a signature on delivery.
If you would like a cheaper alternative or maybe something even more secure please get in touch before you order and I can give you a more accurate quote.
Shipping methods:
U.K. - standard second class post
Rest of the world: International standard airmail
CHRISTMAS ANNOUNCEMENT.
Please note that custom orders may take longer to make and ship over the festive period, please get in touch for info
What about Christmas Orders?
Please find below a guide to Christmas cut off dates.
Orders can still be placed but I cannot confirm they will arrive in time. Please be vigilant and expect that delivery may take longer at this busy time of year.
UK
Shoes - 1st Dec
Portraits - 10th Dec
Digital Art - 17th Dec
EUROPE
Shoes - 27th Nov
Portraits - 3rd Dec
Digital Art - 17th Dec
REST OF THE WORLD
Shoes - 25th Nov
Portraits - 1st Dec
Digital Art - 17th Dec
All other items.
UK - 20th Dec
EUROPE - 15th Dec
REST OF THE WORLD - 12th Dec
What's do I need to know about Gift Vouchers?
Gift vouchers can be purchased in different denominations or for a specific value of a pair of shoes.
Vouchers last 18 months from the purchase date
No other discounts or vouchers can be used alongside gift vouchers that are being claimed.
To claim a voucher all you need to do is e-mail me or convo through my Etsy store to discuss your design, remember to quote your voucher code!
If the gift card is only part value of your order a custom listing will be created for you to pay the remainder.
Shoes are subject to availability and in the super rare situation your chosen shoes are out of stock alternatives can be offered or your voucher expiry extended until stock is available.
If you have anymore question please give me a shout.