Gemsville

I welcome any custom orders. Let me know what you are thinking and I can draw up a design for you to look at.

I work in UK sizing. If you are from outside the UK let me know and I can make sure shoes sizes selected are correct to your country's conversion.

All shoes are weather protected so are find to wear outside. There is a super slim
possibility that excessive exposure to water may affect the shoes. It’s highly recommended that you re-apply shoe protector every few months to top up the protection so you can get the most life out of your shoes.

Don’t wash or wet rub your shoes, the artwork could be affected.

All custom kicks are fashion shoes and eventual wear and tear is to be expected ( especially anything after 6 months of purchase)

Baby boots are fixed with a non-toxic sealer but are not waterproof. A splash here and there is fine but contact with liquids should be avoided.

It is recommended that children should be supervised at all times due to shoes having small parts.

I ship worldwide. Woo hoo!

Let's talk Custom orders, all custom shoes, portraits and pet portrait stationery are sent recorded for security...all UK orders are sent via 2nd class recorded post. All other countries are sent via Tracked & Signed or the nearest equivalent which features tracking and/or requires a signature on delivery.
If you would like a cheaper alternative or maybe something even more secure please get in touch before you order and I can give you a more accurate quote.

Shipping methods:

U.K. - standard second class post
Rest of the world: International standard airmail

CHRISTMAS ANNOUNCEMENT.
Please note that custom orders may take longer to make and ship over the festive period, please get in touch for info

Please find below a guide to Christmas cut off dates.
Orders can still be placed but I cannot confirm they will arrive in time. Please be vigilant and expect that delivery may take longer at this busy time of year.

UK

Shoes - 1st Dec
Portraits - 10th Dec
Digital Art - 17th Dec

EUROPE

Shoes - 27th Nov
Portraits - 3rd Dec
Digital Art - 17th Dec

REST OF THE WORLD

Shoes - 25th Nov
Portraits - 1st Dec
Digital Art - 17th Dec

All other items.

UK - 20th Dec
EUROPE - 15th Dec
REST OF THE WORLD - 12th Dec

Gift vouchers can be purchased in different denominations or for a specific value of a pair of shoes.

Vouchers last 18 months from the purchase date

No other discounts or vouchers can be used alongside gift vouchers that are being claimed.

To claim a voucher all you need to do is e-mail me or convo through my Etsy store to discuss your design, remember to quote your voucher code!

If the gift card is only part value of your order a custom listing will be created for you to pay the remainder.

Shoes are subject to availability and in the super rare situation your chosen shoes are out of stock alternatives can be offered or your voucher expiry extended until stock is available.

If you have anymore question please give me a shout.