This privacy policy describes how and when I collect, use and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This privacy policy does not apply to the practises of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.
You can reference the Etsy privacy policy to learn more about its privacy practices.

Information I collect

To fulfill your order, you must provide me with certain information ( which you authorised Etsy to provide me), such as your name, email address, postal address, payment information, and the details of the product that your ordering.
You may also choose to provide me with additional personal information ( for a custom order, for example) if you contact me directly.

Why I need your information and how I use it.

I rely on a number of legal bases to collect, use, and share your information, including:
. As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support.
. When you have provided your affirmative consent, which you may revoke at any time.
. If nescessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
. As nescessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy seller policy and terms of use. I use your information as nescessary to comply with my obligations under the Etsy seller policy terms of use.

Information sharing and disclosure

Information about my customers is important to my business.
I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy seller policy and Etsy terms of use.
Service Providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies.
I will share your information with these third parties, but, only to the extent nescessary to perform these services.
Compliance with laws. I may collect, use, retain and share your information if I have a good firm belief that it is reasonably nescessary to legal process or to government requests.
b) enforce my agreements, terms and policies; c) prevent, investigate and address fraud and other illegal activity, security or technical issues; or d) protect the rights, property and safety of my customers or others.

Data Retention

I retain your personal information only for as long as nescessary to provide you with my services and as described in my privacy policy.
However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes and to enforce my agreements.
I generally keep your data for 4 years.

Transfers of personal data outside the EU

I may store and process your information through third party hosting services in the US and other jurisdictions. As a result, I may transfers your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
If I am deemed to transfer information about you outside of the EU, I rely on privacy shields as the legal basis for the transfer, a Google cloud is privacy shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these below.
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of or delete your personal information. Absent exceptional circumstances ( like when I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to I) my processing of some of your information based on my legitimate interests and II) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information(and without prejudice any other rights you may have) you have the right to do so with your local data protection authority.

How to contact me

For purposes of EU data protection law, I, Gillian Bridle, am the data controller of your personal information. If you have any questions or concerns, you may contact me on gillyb.illustrator@gmail.com
Alternatively you may mail me at;
Gillian Bridle
1 Meadowfield Road
Scalloway
Shetland
ZE1 0UB