Ginkgolondon

Ginkgo London

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Announcement    Unique Handcrafted Gifts and Silver Jewellery.

Announcement

Last updated on 16 Jul, 2020

Unique Handcrafted Gifts and Silver Jewellery.

Items

 
Ginkgo London

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Ginkgo London

Reviews

Average item review
5 out of 5 stars
(5)

About Ginkgolondon

Sales 19
On Etsy since 2014

Ginkgo London

For generations, our family has been involved in the arts. From painters, artists and dress makers to now , jewellers, silversmiths and sculptors, we continue making a variety of high quality products for you to enjoy.
We have a strong emphasis on recycling and almost all of our materials used have had a previous life!
Specialising in sterling silver spoon jewellery, coin rings and fine silver real leaf jewellery, we are proud to have had a regular stall at the famous Greenwich Market in London for the last six years, during the recent pandemic we have now restarted our online business.
We have been registered with the London Assay Office for a combined 20 years and send all required pieces off to be independently tested for their silver purity where they are then hall marked.
Our silver spoon jewellery goes through the legal change of use process required by the assay office, proof of which is provided in the form of additional marks to the piece and an official certificate from them for each piece.
We also have a license from the UK Treasury to ‘Break up a coin of the Realm’.
All of this means that if you buy silver from us you are guaranteed to be getting silver!
Our revamped Etsy shop displays just a small number of our range of hundreds of unique and one off handmade items available so please feel free to contact us if you cannot find exactly what you are looking for.

Shop members

  • Ginkgo London

    Owner

    For generations our family has been involved in arts and crafts. From artists, painters and dressmakers to now silversmiths, jewellers and sculptors, we are still collectively producing various art forms. We hope you enjoy our latest collections!

Shop policies

Last updated on 17 July, 2020
Welcome to our shop.
We are a small family business whose various members specialise in creating unique one-off handcrafted items of:
Fine Silver, Fused Glass and Sterling Silver Cutlery Jewellery;
Stainless steel spoon art and garden sculptures. We have a strong emphasis on recycling and wherever possible, all materials we use have had a previous life!
We hope that you will enjoy all of our items as much as we enjoy making them!

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be happy with your purchase so please contact me via email or a convo (the envelope symbol at the top of the page) if you are not happy within 14 days of you receiving an item from me.
Please note that Earrings cannot be returned for hygiene reasons.
If the item you ordered is faulty a full refund will be issued using the same method of original payment. Please note that general wear and tear and misuse are not considered faults and all item will be inspected upon their return prior to a refund being issued. If found to be faulty, I will pay return shipping cost.

If you have changed you mind for any other reason and the item is returned in the same condition a refund will be issued less the shipping cost.

Refunds are made within 14 days of receipt of the returned item.

Please not that refunds for international buyers may change based on currency fluctuations which are controlled by Etsy and not me.
Payment
Payment is to be made at the time of purchase using Paypal, Direct checkout with your bank card or by using an Etsy gift card.
Delivery
Shoppers are advised that international transactions may incur import duties, taxes, and customs clearance fees. These costs may be payable to the carrier either before or at the point of delivery and are the responsibility of the buyer.

Items will be posted within two business days of purchase on most items. Some items may take longer but these are clearly stated and only if the item is altered. I post items Monday-Friday.

Shipping
I will ship via Royal Mail second class signed for free on all UK orders unless stated otherwise. All UK orders have the option to upgrade to Special Delivery for an additional charge. This guarantees next day delivery by 1pm once item has been posted.
This will be done within two business days after payment has been confirmed, unless your item is being customised. We may be able to post out same day, please start a convo to ask!

International deliveries are sent via Royal Mail International Signed. Estimated delivery times 5-7 days

I can not be held responsible for customs fees/Taxes or customs holding up items that leave the UK.

Please note that the post times are reliant on Royal Mail.

I will confirm the dispatch by email as soon as item is posted
Please allow longer during busy holiday periods.
Additional policies and FAQs
Thank you and happy shopping.