GransKnitsnBits

Gran made with love

Hoddesdon, England · 26 Sales

GransKnitsnBits

Gran made with love

Hoddesdon, England 26 Sales On Etsy since 2014

5 out of 5 stars
(7)

Shop owner

Elaine

Contact

Announcement   If you are looking for a personal or custom made gift I would love to be help. All items are handmade in a pet and smoke free environment.

Announcement

Last updated on 13 May, 2018

If you are looking for a personal or custom made gift I would love to be help. All items are handmade in a pet and smoke free environment.

Elaine

Contact shop owner

Elaine

View all 73 items

Reviews

Average item review
5 out of 5 stars
(7)
Rosemary Tryhorn

Rosemary Tryhorn on 05 May, 2018

5 out of 5 stars

Just love this item! Arrived in super fast time and is even better than the photos. Jute bag is very high quality and the workmanship is superb. Thank you, will be back!

clare p

clare p on 08 Dec, 2017

5 out of 5 stars

Hat just as photo and description. I'm really pleased with it. Thank you :)

View all 7 reviews

About

Taking my hobby to another level and knitting for TV

When I originally started listing my knitting on line I didn't really think it would take off; but then I am my hardest critic. When 2015 saw me knitting for the BBC I figured I'd had my best year but 2016 had me even busier with another order for EastEnders and numerous hoodie orders.

2017 has already had a busy start with returning customers placing orders and a new venture due to launch soon. I am so lucky. I have many plans....so keep your eyes peeled.

Shop members

  • Elaine

    Owner

    I am Elaine and I am Grans Knits n Bits. I work full time, help run my husbands business but anytime spare is used to knit and sew. I have been knitting for many years and love creating items which aren't mass produced and unique.

Shop policies

Last updated on 26 May, 2018
Welcome to my shop. I aim to offer people the chance to buy something lovingly hand made and enjoy working with customers to make exactly what they want for the special person they are buying for. If items are made to order please note that time and order restraints may mean I am unable to help as I work on my own and have a full time job. If you can't find what you are looking for drop me a message and I'll see if I can help.

I take the privacy of my customers seriously and you can view my full privacy policy by visiting my website - www.gransknitsnbits.com/privacy-policy

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Refunds will be issued for any damaged items that arrive to you, however you MUST inform Grans Knits n Bits within 48 hours after receiving your damaged parcel with PHOTOGRAPHIC EVIDENCE to substantiate your claim, if no photographic evidence is provided, Grans Knits n Bits reserve the right to withhold the refund. Refunds will be processed within 14 days of receipt of the FULL claim evidence and will include the original cost of the damaged item and orginial postage cost (where applicable).

Refunds will only be made via Paypal to the account that placed the order. Under no circumstances will payments be made via a third party or to a different account.

If you have changed your mind about an order, you are able to return the item to me within 14 days, however return postage costs is down to YOU as the customer and goods must be returned, unused, undamaged in a saleable condition with the original packaging. Refunds will only be processed once the goods have been received back safely.
Payment
Once an order has been agreed I will issue an invoice. Postage costs will be shown seperately. Unless stated at time of order
Deposits - If you are ordering a item which is being made specifically a deposit of 50% will be required towards the cost of the materials. The materials will not be ordered until the deposit has been paid. The balance will be due before the item is dispatched.
Shipping
Items are sent recorded delivery so a signature will be required. Please allow 3 - 5 days for delivery. Unless stated at time of order.
Postage shown is for UK only but if you require international postage options please contact me for prices.

International deliveries please note that it is the customers responsibility to check and be aware of, and pay, any customs charges levied on a package/parcel entering their own country. Delays due to issues with customs will not be the sellers responsibility.
Additional policies and FAQs
Any items featuring cross stitching can be created to your specific requirements but embellishments may differ slightly. These items are not suitable for children as toys. All knitted items are made by hand so the time to create each item is dependent on size and pattern. Care instructions are included with each knitted item as per the wool manufacturers recommendation but hand washing is always recommended. It is also recommended that buttons are checked after each wash. Items are made in a smoke and pet free environment