HamsterHomesUK

Natural Homes & Accessories for Small Pets

Stirling, Scotland · 96 Sales

HamsterHomesUK

Natural Homes & Accessories for Small Pets

Stirling, Scotland 96 Sales On Etsy since 2015

5 out of 5 stars
(31)

Shop owner

Kate Jack

Contact

Announcement   We make hand-made cages for hamsters, guinea pigs, pygmy hedgehogs and other small pets.

Check out my website www.hamster-homes.com for more products, accessories, and information on how to care for your pet.

Announcement

Last updated on 01 Apr, 2017

We make hand-made cages for hamsters, guinea pigs, pygmy hedgehogs and other small pets.

Check out my website www.hamster-homes.com for more products, accessories, and information on how to care for your pet.

Kate Jack

Contact shop owner

Kate Jack

Reviews

Average item review
5 out of 5 stars
(31)
stefjo

stefjo on 19 May, 2018

5 out of 5 stars

So easy to put together. Colour coded stickers!!! Fantastic idea. Absolutely amazing , well made product. Cannot recommend enough

Nicky Munnich

Nicky Munnich on 20 Mar, 2018

5 out of 5 stars

Delighted with the new home awaiting our hoglet this week. Well made and good communication from the seller. I recommend!

View all 31 reviews

About

Hand-made Homes for Little Pets...

Hamster Homes UK is a small independent business, based in Scotland, that hand-make beautifully crafted, animal friendly homes for small pets - from hamsters, mice, gerbils and guinea pigs, to more exotic pets, such as pygmy hedgehogs.

Hamster Homes was born in 2015 after we struggled to find a suitable home for our dwarf hamsters. Hamsters and other small pets need a surprising amount of space to roam, climb, and dig as they would do in the wild, and most cages on the market are far too small. We wanted a spacious home, that conformed to animal welfare standards, made using natural materials, with easy access to our pets, and simple to clean. So I decided to make one myself...

I design with animal welfare, the environment, hygiene, pet owners, and solid construction in mind.

Since then, my range of Pet Homes and accessories has continued to evolve, and with business growing, I formed a Private Limited Company, Nutty Nature Ltd in April 2017 whilst continuing to trade through my Hamster Homes website (www.hamster-homes.com) and Etsy shop.

Around the web

Shop policies

Last updated on 04 June, 2017
Welcome to Hamster Homes UK, the company that makes high quality, hand-made homes for small pets.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Faulty or Damaged Goods

If the goods arrive in a damaged or faulty state, please contact us immediately, and no later than 3 days after date of receipt. Photos of the damage or fault will be required before a replacement or refund can be issued.


Order Cancellation

You may cancel your order at any time up to 14 days after the order is placed.

Customised and bespoke orders cancelled after this period (or prior to this period if work has already started at the specific request of the customer) will be subject to a cancellation charge in relation to the amount of work spent on the order. This may be up to 100% of the order value, excluding delivery, where work on the order has already been completed prior to cancellation.

To cancel your order, please email sales [!at] hamster-homes.com quoting your order reference number, and the reason for cancellation.


Returns Policy

Goods can be returned for any reason up to 14 days after the date of receipt at your own expense, with the exception of bespoke and customised orders, as these are non-returnable.

Refunds will only be made where goods are returned in their original packaging, and in a fully re-sellable condition. Any damage incurred as a result of full or partial assembly will be deducted from the refund value.

Please notify us by email prior to returning any item(s). We will arrange for collection of your parcel upon payment of the return delivery charge.
Payment
We accept all Etsy payment methods, including Paypal.
Shipping
Delivery

Currently, we are only able to take orders for delivery within the UK and Northern Ireland. If you are interested in making a purchase for delivery outside the UK, please contact us for a quotation.

Delivery charges are specified at the time of purchase.

The lead time for production and delivery is usually around 2-3 weeks but will vary according to the time of year and how busy we are. Our current lead time will be specified on the Shop Announcement page. We will notify you by email once your goods are out for delivery.

Please allow up to 3 working days from the date of dispatch for your goods to be delivered.
Additional policies and FAQs
Please note our Terms and Conditions can be changed at any time.