HelenMcDesigns

Helen McCartney Designs

Wolverhampton, England | 519 Sales

HelenMcDesigns

Helen McCartney Designs

Wolverhampton, England 519 Sales On Etsy since 2016

5 out of 5 stars
(143)

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Helen McCartney

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Helen McCartney

About

“Extra special keepsakes created by me...”

I graduated from Staffordshire University with an MA in Ceramic Design for Production and then spent 6 years working as a freelance designer for various ceramics companies including Royal Doulton and Jersey Pottery.

I have always been interested in children's book illustrations and whilst working at Royal Doulton I was given the opportunity to design several ranges of children's nursery ware.

With the arrival of my nieces, I knew that I wanted to give them a keepsake to celebrate their birth. After trying, but not being able to find the perfect gift, I came to the decision of 'why not make them a gift yourself?', so I decided to paint them each a picture with their names in the design. With such positive feedback from friends and family I was encouraged to focus on designing my own range of children's pictures, greetings cards, personalised prints, custom order family drawings, pocket mirrors, badges and much more which I thoroughly enjoy creating.

I love creating beautiful and colourful quirky items for you to keep, or to give as gifts to your most favourite people.

Everything in my shop is thought up, designed, hand drawn/doodled, painted, jiggled about on the computer, printed and made by me from start to finish.

This is the story of Helen McCartney Designs...

Shop members

  • Helen McCartney

    Owner, Designer, Creator

    Helen loves designing and making super, colourful and fun items to make people smile. She loves drinking tea and eating cheese and crispbread with super noodles.

Shop policies

Last updated on 20 October, 2017

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
PERSONALISED CUSTOM ORDER ITEMS - Please make sure that the spelling for any personalisation and/or name is correct at the time of ordering.
Unfortunately I cannot refund for any mistakes made by the customer such as spelling etc.
I am more than happy to remake the corrected item when purchased again.

If I make a mistake, I will take full responsibility and will happily send out your order again free of charge.
If your personalised item is damaged in the post, I will happily replace it for you at no extra charge. Please provide photos of damage.

Unfortunately I cannot refund a personalised custom order that is cancelled after 24 hours.

NON PERSONALISED ORDER ITEMS - If you are unhappy please do get in touch within 14 days of your item being delivered and hopefully I will be able to fix any issues.
Refund of initial postage and price of item will be made when the non personalised items are sent back within 21 days of delivery and received in perfect saleable condition.
Customer will need to pay the nonrefundable postage back.

If your non personalised item is damaged in the post, please get in touch and provide photos of damage.

Please make sure that your postal address is correct at the time of ordering.
Unfortunately Helen McCartney Designs cannot be held responsible for any incorrect addresses and will not be able to refund or resend any orders that were sent to the incorrect address.

I pride myself on giving excellent customer service and would hate for any of my customers to be unhappy with their purchase.
I want you to love my items as much as I love making them for you.
Payment
Helen McCartney Designs accepts Paypal, Credit and Debit Cards, plus Etsy Gift Vouchers.

There may be custom/tax charges in certain countries. The customer is wholly responsible for any custom/tax charges that may be incurred in their country.
By ordering from Helen McCartney Designs you are accepting this policy.
Shipping
Pocket Mirrors and Cards - These are made and sent out within 3 - 5 business days
( although there may be days when I get them out to you quicker than stated ).

UK Delivery - I always send deliveries within the UK by First Class Royal Mail.
First class usually takes 1 - 3 days to arrive but please do allow 5 business days to pass in case of any delays with the post.

International Delivery - Orders are sent 'International Standard' ( Previously known as Airmail ).
Please do allow 14 - 21 business days for delivery to Europe and up to 30 business days for the rest of the World. It can take less or longer than stated and I cannot state a specific time for when your item will be delivered.

If, when shipped, the order does not arrive within these guidelines, please get in touch. Unfortunately this is out of my control, but it is very rare that these things happen.

I can never guarantee delivery dates if you ask for an item to arrive to you on a certain date.

When I have posted your orders, you will get an email confirming this.

If you purchase multiple items, the combined postage will be worked out by Etsy and show up at the checkout stage.

If your country does not appear in the postage category, please do not hesitate to get in touch and I will be happy to help you.

Please make sure that your postal address is correct at the time of ordering.
Unfortunately Helen McCartney Designs cannot be held responsible for any incorrect addresses and will not be able to refund or resend any orders that were sent to the incorrect address.
Additional policies and FAQs
MORE IMPORTANT INFORMATION -

1. Please read the 'ITEM DETAILS' of the product that you want before ordering. This will give you all of the info needed to order your item.
If you are on your mobile phone, you will need to click on the wording 'ITEM DETAILS' to receive the info on screen.

2. PERSONALISED CUSTOM ORDER ITEMS - Please make sure that the spelling for any personalisation and/or name is correct at the time of ordering.
Unfortunately I cannot refund for any mistakes made by the customer such as spelling etc.
I am more than happy to remake the corrected item when purchased again.

3. I can never guarantee delivery dates if you ask for an item to arrive to you on a certain date.

4. All of my cards are left blank inside for you to add your own message when you receive your order.
I do not add messages on the inside of the cards.

5. All items in the Helen McCartney Designs shop have been designed and made by Helen McCartney Designs.
All designs are the property of Helen McCartney Designs and must not be reproduced in any way.