HiddenAssassins

Peterborough, England · 897 Sales

HiddenAssassins

Peterborough, England 897 Sales On Etsy since 2012

5 out of 5 stars
(248)
HiddenAssassins

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HiddenAssassins

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Reviews

Average item review
5 out of 5 stars
(248)
DEMONFOX6969

DEMONFOX6969 on 17 Aug, 2016

5 out of 5 stars

I am absolutely amazed with this mask!! It is awesome...easy to breath in, easy to adjust strap, and most of all....it's comfortable!!!! And, I received a lot of compliments on the mask at the Comic Con I debuted it at. I'm thinking about buying another one!!

Julian Maldonado

Julian Maldonado on 15 Aug, 2016

5 out of 5 stars

Takes awhile to arrive but the wait is worth it. The mask is very high quality and I will be purchasing more in the future.

View all 248 reviews

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Shop policies

Last updated on 06 April, 2016

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept PayPal and major credit, debit cards. E-mails with questions about any other methods of payment will be ignored. We reserve the right to refund and cancel Your order(s) without notification.
Shipping
Postage - Postal charges are clearly shown within the auction listing. Please bear in mind that my postal charges include more than the price of a stamp and includes actual postage costs, packaging and handling. If you bid/buy, you are deemed to have accepted the shipping charges quoted. We do not offer combined shipping. E-mails with questions about combined shipping will be ignored.

International shipping - When shipping outside the UK, orders will pass through customs both in England and the destination country; customs in each country will have their own laws and regulations and can occasionally cause delays even to packages sent by services guaranteed by couriers. May be subject to import duties or other taxes.

Dispatch Times - Please allow at least 6-8 weeks (if not stated otherwise in item description) to make your mask + shipping time for <MADE TO ORDER> items. All <IN STOCK> items will be dispatched in 1-5 working days after receiving cleared payment! Occasionally there are delays in busy periods. HA will only accept shipments to a valid street address. We do not deliver to P.O. Boxes & mail forwarding services. We will refuse to complete a transaction if we discover that it includes a mail forwarding service. Once your parcel dispatched in your Etsy account confirmation as well as PO tracking number will appear.

Delivery times (after postage):

Please be aware that once your order has been passed to the delivery service, control of the delivery is out of our hands. Customers deadlines and schedules are not our responsibility.

Europe - 3 to 5 (+or more) working days

USA - 5 to 10 (+or more) working days

Australia/New Zealand - 5 to 10 (+or more) working days

Rest of the World - 5 to 10 (+or more) working days

Of course we'll do our best to finish and dispatch all orders asap and according to estimated time frames, but please remember all times/dates quoted are estimates only estimated date / subject to change), based on availability, normal processing and the accuracy of information provided to us by our delivery company.
Refunds and Exchanges
If any item arrives faulty or damaged, please notify Hidden Assassins within 48 hours of receipt via email. Once we have accepted the item for return, postage is at your own expense. All items are checked before dispatch, to avoid damaged or faulty items being sent. Cancellations on orders can be actioned any time prior to shipping - just contact us via email to support [!at] hiddenassassins.com

We reserve the right to refuse refunds on orders that have been expedited, been given priority handling or otherwise been given special treatment in order to fit customers personal/professional deadlines. Please be aware that once your order has been passed to the delivery service, control of the delivery is out of our hands. Customers deadlines and schedules are not the responsibility of Hidden Assassins.

We supply a 14 days money back guarantee on all transactions, excluding custome made or custom painted items. The guarantee does not cover accidental and deliberate damage, tampering with the item or improper use.
Additional policies and FAQs
Requests - We cannot guarantee that any extra requests made in the order comments by the customer will be fulfilled. Please sent the requests through a regular conversation.

More information

Last updated on 06 Apr, 2016
Seller details
Hidden Assassins
57 Medeswell
Peterborough, Cambridgeshire PE2 5PA
United Kingdom