HobbzDesigns

This Privacy Policy describes how and when I collect, use and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or it’s related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you can access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.


Information I collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of a greeting card, for example), if you contact me directly.


Why I need your information and how I use it.

I rely on a number of legal bases to collect, use, and share your information including:

- as needed to provide my services, such as when I need to use your information to fulfil an order, settle disputes, or to provide customer support.
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my website.
- in order to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law and;
- as necessary for the purposes of my legitimate interests, if those levitate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and terms of use. I use your information where necessary to comply with the Etsy Seller’s Policy and Terms of Use.


Information Sharing and Disclosure

Information from my customers is important to my business. I share your information for very limited reasons and in limited circumstances, as follows

- Etsy. I share information with Etsy as necessary to provide you with my services and to comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use.

- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop such as delivery companies. I will share your information with these third parties, but only to the extent to perform these services.

- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, but only to the extent permitted by law.

- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to
(a) respond to legal process or to government request;
(b) enforce my agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers, or others.


Data Retention

I retain your personal information only for as long as nescessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain the information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your information for the following time period: 5 years.


Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You have a right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict and delete. You may also have right to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am expected to store data for legal reasons) I will generally delete your data upon request.
- Object. You can object to i) my processing of some of your information based on my legitimate interests and iI) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data Protection law, I am the data controller of your personal information. If you have any questions or concerns you may contact me, Rachel Angood through Etsy.