Item will be posted within 2 working days of receiving payment. Any unpaid item will be re-listed within 7 days unless you have let me know of any problems you are having with the transaction.

Orders are shipped by Royal Mail within the UK. At the moment It is shipped by Royal Mail Airmail service everywhere else. Certificate of posting will be obtained from the post office. If you require tracked service outside the UK, this can be arranged to most destinations for extra fee (aprox. 10 USD), so please let me know before making purchase and I amend the listing for you.

International buyers please be aware of customs charges that you might have to pay. In some instances, although not very often, parcels can be hold up by customs for a few weeks.

Usual delivery times:
United Kingdom within 2-3 working days (second class), will send first class if requested
Western Europe in five to seven working days
Eastern Europe in five to ten working days
The rest of the world in 1-2 weeks, can take up to 3 weeks, so please order well in advance.

HONCSTUDIO PRIVACY POLICY

Information I Collect as Honcstudio
In order for me to be able to fulfil your order, you provide me / Etsy with certain information, such as your name, email address, postal address, payment information (I have no access to these, payment details are kept by Etsy), and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order), if you contact me directly.
Why I Need Your Information and How I Use It
I am using your provided information for:
• to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation by tax law; filling for tax return and other government related obligations.
• to comply with the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers, e.g. post office service. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations. I generally keep your data for the following time period: 5 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
If you have any questions or concerns, you may contact me at honcstudio [!at] gmail.com. Alzbeta Honcova, Honcstudio