HouseOfHellionLondon

Contemporary Silicone Jewellery And Accessories

London, England
| 1,853 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth dispatch

Has a history of dispatching on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Announcement    ~~ SHIPPING UPDATE - 29th January 2023 ~~
Please note that due to a recent Royal Mail cyber attack which has affected international exports, there may be some transit delays to international orders at present. Royal Mail's international services have now resumed, but there is quite a backlog, so packages might take longer to arrive than expected.

Also due to the recent UK postal strikes (and the recovering seasonal backlog), I am still getting reports of delays to the arrival of UK orders. These have ranged from a couple of days to up to a month or more. So it is safe to say that the British postal system is... a little bit chaotic at the moment. For which I apologise, but unfortunately this is outside of my control.

All my items are sent via un-tracked 2nd Class post by default (or International Standard if you are outside the UK). As such I am unable to provide tracking details, but I do offer upgrades to tracked postal services. If your order is urgent and you are in the UK, I'd encourage you to choose the Tracked 24 or Tracked 48 postage options. If you are outside the UK, I'm afraid I can't provide faster shipping, but if you choose Royal Mail International Tracked, it will enable you to keep tabs on your order.

I am continuing to dispatch all orders as soon as possible - usually next-day. If your order is delayed by more than a week past its estimated delivery date during this time, please contact me, and I will see if I can help. I am able to send out a replacement if an order has missed its estimated delivery date by two weeks, but I would encourage customers to be patient, as I have seen some longer delays than this.

I'd like to thank all customers for their patience during this time, and may the postal gods be with you!

Announcement

Last updated on 29 Jan, 2023

~~ SHIPPING UPDATE - 29th January 2023 ~~
Please note that due to a recent Royal Mail cyber attack which has affected international exports, there may be some transit delays to international orders at present. Royal Mail's international services have now resumed, but there is quite a backlog, so packages might take longer to arrive than expected.

Also due to the recent UK postal strikes (and the recovering seasonal backlog), I am still getting reports of delays to the arrival of UK orders. These have ranged from a couple of days to up to a month or more. So it is safe to say that the British postal system is... a little bit chaotic at the moment. For which I apologise, but unfortunately this is outside of my control.

All my items are sent via un-tracked 2nd Class post by default (or International Standard if you are outside the UK). As such I am unable to provide tracking details, but I do offer upgrades to tracked postal services. If your order is urgent and you are in the UK, I'd encourage you to choose the Tracked 24 or Tracked 48 postage options. If you are outside the UK, I'm afraid I can't provide faster shipping, but if you choose Royal Mail International Tracked, it will enable you to keep tabs on your order.

I am continuing to dispatch all orders as soon as possible - usually next-day. If your order is delayed by more than a week past its estimated delivery date during this time, please contact me, and I will see if I can help. I am able to send out a replacement if an order has missed its estimated delivery date by two weeks, but I would encourage customers to be patient, as I have seen some longer delays than this.

I'd like to thank all customers for their patience during this time, and may the postal gods be with you!

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Sophie

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Sophie

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About HouseOfHellionLondon

Sales 1,853
On Etsy since 2019

House Of Hellion : The Story

Hi! I'm Sophie. Thanks for taking a the time to read a little more about my shop :)

House Of Hellion began in Summer 2020 as little more than a bit of curious tinkering with materials. I've always had a love of unusual jewellery which makes a statement, and I had an idea for an intricate cut-out necklace which I wanted to make for myself. The only problem was: I couldn't find the right material. I tried canvas (too thin), faux leather (too stiff), both natural and synthetic rubber (too stinky), and eventually I found the holy grail... silicone!

By the time I'd managed to create the necklace I'd been imagining, an idea had taken seed - "hey, I could sell this stuff!"
And House Of Hellion was born.

Every item of jewellery we sell is handmade by me in my little workshop at home in Guildford, UK. I create the designs digitally before carefully cutting them from silicone sheeting, then hand-finish them with silver plated chains and fixings to create our unique necklaces, bracelets and earrings, which are an eye-catching statement to wear, while also being super lightweight and comfortable.

One of my main aims from day one was to create a range of jewellery which is wearable by all. All of our jewellery is hypo-allergenic (both nickel and latex free), Vegan, and made from components sourced as locally as possible, with no air-miles involved. In fact, our silicone is manufactured only 17 miles away, just on the other side of the North Downs :)

Thanks again for taking the time to browse my shop - I hope you find something you like!

Shop policies

Last updated on 09 Nov, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on 15 Nov, 2022

Frequently asked questions

Is our jewellery safe for those with nickel allergies?

Yes! All of our necklaces and earrings are completely nickel-free. All clasps, chains, fixings etc are made from silver-plated iron and are safe for anyone with a nickel allergy.

Is our jewellery safe for those with latex allergies?

Yes! All of our jewellery is made from soft silicone sheeting. Silicone is a material which is considered safe for those with allergies to latex or natural rubber and our silicone is sourced from a factory which does not handle any latex-based rubber products.

My order hasn't arrived - help!

Unfortunately postal delays do sometimes happen, particularly during the festive season, and there is some additional backlog in the postal system at the moment due to recent postal strikes.

Please be aware that all orders are sent via untracked post as standard - for your peace of mind, tracked postage is available on all items at an extra cost. While short delays are relatively common, please do get in touch with me if your order is taking a long time to show up. I am happy to offer a refund/replacement on items which are lost in the post.

What shipping options are available?

For UK customers we offer four options:
- Standard - Royal Mail 2nd Class - 2-3 business days (free)
- Express - Royal Mail 1st Class - 1-2 business days (£1.45)
- Royal Mail Tracked 48 - 2-3 business days (£3.50, online tracking included)
- Royal Mail Tracked 24 - 1-2 business days (£4.00, online tracking included)

For international customers, we offer two options:
- Royal Mail International Standard - 3-7 business days (£5.00)
- Royal Mail International Tracked - 3-7 business days (£8.00, online tracking included)

Seller details