HowlingMoonUK

Handmade Crystal Quartz & Floral Crowns and Headpieces

London, England | 1873 Sales

HowlingMoonUK

Handmade Crystal Quartz & Floral Crowns and Headpieces

London, England 1873 Sales On Etsy since 2014

5 out of 5 stars
(447)
Howling Moon

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Howling Moon

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Reviews

Average item review
5 out of 5 stars
(447)
View all 447 reviews

About

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Shop members

  • Ruth

    Creator, Designer

Shop policies

Last updated on 24 June, 2018
Hello. My name is Ruth, the creator of Howling Moon Headwear, and I make finely delicate handmade crowns.

People buy my crowns for all sorts of reasons, and I have proudly been featured on catwalks, album covers, in spiritual magasines, in bridal magasines, in dance shows, at festivals, hand-fastings, parties and of course, weddings.

Whilst the ways you can style my crowns are diverse, one thing is constant - the care and attention I put into every piece will never be compromised. I take such pride in my dainty creations, so that your only concern when it arrives is whether you could get away with wearing it to the shops!

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Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
REFUNDS:

To return and refund an item please email us within 7 days of receipt (howlingmoonuk@gmail.com) to state that you wish to return an item. Refunds are only given to unused, unworn items in a saleable condition. A 10% restocking fee will be deducted from your refund for unwanted items. Postage is not refunded. Items must be returned within 28 days of receipt. Any customs charges incurred for returned unwanted items will be deducted from the refund.

Please note: If your crown has a TAG this must not be removed to receive your refund. If the tag is removed we will treat the item as worn, and it will be illegitimate for a refund.

If your item has been damaged in transit or is faulty please email us (howlingmoonuk@gmail.com) with a photograph of the item.
Shipping
SHIPPING:

I send most of my parcels using a tracked and signed for service. Please be aware that your delivery may need a signature.



DISPATCH TIMES:

I aim to dispatch your items within two weeks, but this may take longer during busy times.

Please note that my crowns are made by hand, to order. Each crown takes time to make.

If you need your crown by a certain date please contact me to discuss whether it's possible. I will always endeavor to make it happen if I can! Once your order has shipped you with receive an email notification.



SHIPPING TIMES:

UK - 1 to 3 working days.

Europe - 3 to 5 working days.

Rest of the World - 5 to 7 working days.

(Royal Mail guidelines suggest 5-7 working days for international deliveries, but items are occasionally held up at customs so please allow for this. It's out of our control!).
Additional policies and FAQs
Please note, if an item is listed as 'silver', as in 'silver coloured', please assume it is silver plated, or ask for clarification on the item's material. If the item is hallmarked I will list it as Sterling Silver, or 925 Sterling Silver.