Announcement
***We ship worldwide see Postage prices at checkout (we do not ship to Germany)***
** Current turnaround time 5-6 days**
Welcome to Indies wooden treasure, usually we process orders very quickly in 1-2 business days and delivery time usually takes 2-10 business days sending with Royal mail 2nd class to UK and Tracked international however if you do need something faster you can upgrade your postage to 1st class or express (for UK) at check out. If you need something urgently then please see our rush order fee listing which will speed up both the processing time and delivery.
**RUSH ORDER FEE **
Orders will be processed in 1 business day and sent using Royal Mail 1st class which takes 1-3 business days. If this is something you’d like please see rush order listing.. link here ⬇️
https://etsy.me/3K6ULuj
✨GIFT WRAPPING AVAILABLE…CLICK HERE AND ADD IT ON👇
https://www.etsy.com/uk/listing/1516886415/gift-wrapping-listing-engraved-wooden
**Add a personal message to your gifts with a engraved wooden tag. Gift wrapped with eucalyptus wrapping paper and neatly tied with twine.
See gift wrapping listing for photos.
We do custom orders so please get in touch with a message and we will be able to help arrange this for you.
This is a family run business and all orders are made from our home in Oxford. We pride ourselves on excellent customer service and Just recently we have taken the business to the next level with a laser machine so there are lots of exciting products on their way..
Please check out our social media for exclusive offers and discounts ..
https://www.instagram.com/indies_wooden_treasure/
https://www.facebook.com/indieswoodentreasure
We specialise in Personalised Wooden nursery décor, wooden bunting, baby announcement signs, baby gender plaques, wooden nursery door signs, newborn baby gift sets, wooden cake toppers and birthday party decorations that can be treasured for years to come as keepsakes.
Reviews
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Sophie on 09 May, 2024
5 out of 5 starsI love my safari bunting, it’s great quality and came with plenty of string to hang it. Beautifully crafted. Exactly what I was looking for. Massive thanks to Kirsty and the team for keeping me updated on the progress. It arrived quicker than expected and I was so excited to hang it up straight away. I would highly recommend
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Morag on 30 Apr, 2024
5 out of 5 starsLovely item which was received on time. The seller kept in touch throughout the process which was appreciated.
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Kirsty on 29 Apr, 2024
5 out of 5 starsThe item is more than I expected, it’s absolutely beautiful, great communication through. It certainly will not be my only order!
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About Indieswoodentreasure
🌿✨Our love for all things wooden✨🌿
Shop members
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Kirsty
Owner
Hey, I'm Kirsty owner of Indies wooden treasure. That's Peaches our dog in the photo with me (she looks so tiny!) Anyway a fun fact about me is that I LOVE Thai food! I hope you have fun shopping in our store x
Production partners
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Daniel
Oxford, England
My clever other half Dan has an enormous passion for all things wooden, He thinks of himself as the engine in the business and I’m the operator. Dan uses his workshop to laser and cut all the wooden designs ready for me to paint.
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Do you accept returns and exchanges ?
Most of our products are made to order and Personalised so we can't accept returns and exchanges however if you do have any issues with your product get in touch with us and we will be happy to see if we can help.
Do you have a fast delivery option available ?
Yes we do, our processing times are usually quick taken 1-3 days to make and we ship them 2nd class which takes 2-3 days however if you need it faster we do offer a rush order fee which means we will make your order in 1 working day and ship it first class (1-2 days delivery time).
Custom and personalised orders
We do custom orders! please drop us a message with your request and we will be happy to help. The best way to make sure your desired product is achieved is to send a photo or link and we can communicate from there.
How do I make sure you match my color theme exactly?
The best way to make sure that your colors are matched as closely as possible is to send a)
photos or b) links to items or colors that you're trying to match. You can send photo attachments
or insert links in our message conversation both before and after you place an order
What if my package is delayed/lost in transit or stolen?
Indies wooden treasure is not liable for packages that are delayed in transit, lost by the shipping
carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over
to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages
If a sale starts after I place my order will you refund the difference?
The price paid is the price of the item at the time of your order. For example, if the item is in a
10% off sale a week after you order we do not go back and refund all previous customers that
10% off amount
What if my item is returned to the sender/seller after it's shipped?
If a customer's order is returned to the sender/seller for ANY reason the customer is responsible
for paying for re-shipment.