IndigoArtisans

Leather journals, travel journals,notebooks, guestbooks

Leicester, England | 3056 Sales

IndigoArtisans

Leather journals, travel journals,notebooks, guestbooks

Leicester, England 3056 Sales On Etsy since 2014

5 out of 5 stars (496)

Announcement   Current lead time is 1-7 days before shipping.

Thankyou for your continued support! X

Bespoke gifts to cherish for a lifetime. Leather journals, travel journals, notebooks, wedding guestbooks, writing journals, sketchbooks, travelers notebooks, recipe books and more!

Save 10% off your 1st purchase by joining my VIP mailing list & receive exclusive offers and updates on new products.
Sign up at: bit.ly/iaemail2

----------

I welcome custom and bespoke orders and ship worldwide.

Connect with me on:

Facebook: https://www.facebook.com/indigo.artisans.uk
Instagram: www.instagram.com/indigo.artisans
Pinterest! https://uk.pinterest.com/indigoartisans/
Twitter: https://twitter.com/Blue_Jean_Queen @Blue_Jean_Queen

Announcement

Last updated on 08 Jan, 2019

Current lead time is 1-7 days before shipping.

Thankyou for your continued support! X

Bespoke gifts to cherish for a lifetime. Leather journals, travel journals, notebooks, wedding guestbooks, writing journals, sketchbooks, travelers notebooks, recipe books and more!

Save 10% off your 1st purchase by joining my VIP mailing list & receive exclusive offers and updates on new products.
Sign up at: bit.ly/iaemail2

----------

I welcome custom and bespoke orders and ship worldwide.

Connect with me on:

Facebook: https://www.facebook.com/indigo.artisans.uk
Instagram: www.instagram.com/indigo.artisans
Pinterest! https://uk.pinterest.com/indigoartisans/
Twitter: https://twitter.com/Blue_Jean_Queen @Blue_Jean_Queen

Kausar Mitha

Contact shop owner

Kausar Mitha

View all 81 items

Reviews

Average item review
5 out of 5 stars
(496)
View all 496 reviews

About

Bespoke gifts to cherish for a lifetime – helping you capture magical memories, doodles, art, thoughts, ideas and plans for world domination!

Quality, craftsmanship and attention to detail are at the core of my brand values.

When you choose to own something made by Indigo Artisans you can be assured that you will be purchasing a truly one of a kind piece of the highest quality that is lovingly and passionately handcrafted for you.

Formally trained in Textiles and Fashion, I've swapped an incredible 16 year career as a globe-trotting fashion designer with a career practicing the art of bookbinding.

Indigo Artisans was borne after a pivotal moment in my life watching a loved one’s journey with an illness that put my life into perspective. After a short career break with the sole intention to recharge, refocus and reassess, I started my little business because I realized that life is too short and I wanted to spend it doing the things that I loved. I experimented with many creative avenues but finally settled on specialising in bookbinding.

My journey started off being about the blue stuff (INDIGO and DENIM - which I love as I specialized in denim in my old life in fashion), but it was the handbound books that got me hooked.

I've always been a reader and a writer rather than a speaker and there's something magical I find about books and journals. The very 1st journal I had was one that I took with me on my very 1st trip out of the UK and away from home at the age of 19 as an exchange student to Helsinki, Finland and I still to this day treasure it and the incredible journey I recorded in there.

I'm completely self taught when it comes to bookbinding and have spent some time perfecting my techniques and designing journals and books that are unique to me.

I make my books with love, to be filled by others with the things they love. By travellers, artists, writers, to record beautiful things and memories.

This is an incredible journey for me and the beginning of a long chapter that I am looking forward to penning.......so thank you for taking the time to read my story and I hope you'll join me on the adventure:)
X
Kausar

Lets connect on:
Instagram: @indigo.artisans
Twitter:@Blue_Jean_Queen
Facebook: https://www.facebook.com/indigo.artisans.uk

Back to shop page: https://www.etsy.com/uk/shop/IndigoArtisans?ref=hdr_shop_menu

Save 10% off your 1st purchase by joining my VIP mailing list & receive exclusive offers and updates on new products.
Sign up at: bit.ly/iaemail2

Shop members

  • Kausar Mitha

    Owner, Designer, Creator

Shop policies

Last updated on 08 January, 2019
Hi there, thanks for stopping by!

My name is Kausar and I am the owner and designer/maker at Indigo Artisans. I specialize in individually handcrafted and bespoke handbound journals and books.
I am also available to create bespoke orders so drop me a line if you are looking for something totally unique and I can work with you to create the perfect piece.

I hope you find something that you like.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Items on sale
Returns and exchange details
RETURNS & EXCHANGES:

-Please note that most of my items are custom made to order. Custom made and personalised items cannot be returned or exchanged.

-If you are not totally satisfied with your order please contact me directly WITHIN 3 days of receiving your purchase and I will see what I can do to resolve the issue.

RETURN SHIPPING:

-If for any reason an item needs to be returned, the buyer is responsible for return shipping and must obtain proof of posting, tracking and insurance.

-The item must be returned in its original and re-sale-able condition.

REFUNDS:

I will offer a full refund on NON- CUSTOM orders if:

-the item is returned to me within 14 days of you receiving the item

- in it's original, unused and resalable condition

-Clearly marked as a return to the country of origin.

-I will issue a full refund via your original method of payment within 7 days of receiving the item back.

CANCELLATIONS:

-I aim to work on orders as quickly as possible therefore if you change your mind about an order and wish to cancel then you must inform me within 1 hour of purchasing. If I haven't yet started work on your order I am happy to cancel and refund.

CUSTOM ORDERS ARE NON-REFUNDABLE

If you have any problems with your purchase then please contact me immediately by Convo or email on info.indigoartisans [!at] gmail.com
and I will work with you to resolve any issues.

If you have any questions or queries about any of the items listed in my shop, simply get in touch before you buy, I am always happy to help..
Payment
I accept all major credit cards, debit cards PayPal and Etsy gift cards.

To ensure there is no delay in shipping your order, please make sure the address you have listed on Etsy is correct and that it matches your PayPal address (if paying via PayPal).

Making your first purchase on Etsy? Check out this handy guide:
http://www.etsy.com/help_guide_checkout.php

Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Shipping
IMPORTANT INFORMATION:
CURRENT LEAD TIME/MAKING TIME IS 1-7 DAYS BEFORE SHIPPING. PLEASE BE AWARE OF THIS BEFORE PLACING YOUR ORDER.

If you wish to know where your order is in the queue and what date it is scheduled to be shipped, please message me and I will get back to you as soon as I can.
Thankyou for your continued support! 💙

HOW DO I SHIP ITEMS WITHIN THE UK:
-All UK items are sent by Royal Mail 1st class standard or 1st Class Signed for.
-Some high value items are sent by Royal Mail Special delivery guaranteed by 1pm next working day.

HOW DO I SHIP ITEMS INTERNATIONALLY:
-Items shipped internationally are sent via Royal Mail Tracked, Signed or Tracked and Signed depending on the service that your country uses.

TRACKING YOUR PACKAGE:
-Once your item has been shipped, you will receive an automatic email (the email you registered with on Etsy) informing you of the tracking number if one is available.
-You can track your package on royalmail.com or USPS.com
-If you have any problems or need my help with anything, feel free to reach out to me via Etsy convo or email : info.indigoartisans [!at] gmail.com
-If you need to provide a different address to ship to than the one you provided at checkout, send me an Etsy convo or email to update me of the new shipping address.
-If your package has been already shipped and you need to change the address, unfortunately it is too late. Please contact me to see how we can resolve this issue.

CUSTOMS:
- The buyer is responsible for paying all customs charges, import duties, taxes, handling fees and any other costs that might be incurred.
-Though it is very uncommon in my experience, on very rare occasions packages can be held up in customs for several weeks. I cannot be held responsible for delays due to customs as this is entirely out of my control.

RUSH ORDERS:
-If you need your order in a rush, please send me a message on Etsy BEFORE you make your purchase so I can confirm I can still meet your deadline.

EXPRESS SHIPPING:
If you wish to have your parcel delivered sooner, please contact me and I will be happy to calculate the postage costs for you for a shipping upgrade to Next Day by 1pm or 9am within the UK or Global Express internationally.

CUSTOM ORDERS:
I welcome custom orders so if you can't find what you are looking for, drop me a message and I will see what I can do to help.

I SHIP FROM THE UK:
TYPICAL SHIPPING TIMES OUT OF HOLIDAY SEASON:
Within the UK:
-1-2 business days.
-Special Delivery by 1pm next working day will be delivered to you the next working day. Please note this excludes Saturdays
-Please also bear in mind the item's processing time when selecting this option as if it's a made to order item I will need time to make it before it's posted out. -Contact me if you're unsure.

-TO THE EU: 5-7 business days.

-TO THE USA and everywhere else: 10 - 14 business days.


-Items will be shipped as soon as the payment has cleared.
Additional policies and FAQs
CANCELLING AN ORDER:
If you change your mind after placing an order, then I am happy to cancel and refund you if you let me know asap or if its a custom order, before I have started making it.

LEATHER:
Please note that as leather is a natural material, there will sometimes be peculiarities such as natural markings. This is not a flaw, but rather adds to the character of each piece.

Please note that all computers are calibrated differently so the colour on your screen may vary slightly from the actual colour of the item. Please feel free to contact me if you have any queries.
Privacy
PRIVACY POLICY
Terms of business: All sales are subject to UK & EU law.

This Privacy Policy describes how and when Indigo Artisans collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
By purchasing from Indigo Artisans you consent to me using your personal information in the ways described below. Without your consent to use your information in the ways set out in this policy, I will not be able to fulfill your order.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

INFORMATION WE COLLECT
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order for example), if you contact us directly.

WHY WE NEED YOUR INFORMATION AND HOW WE USE IT
We rely on a number of legal bases to collect, use, and share your information, including:
• to fulfil your order
• to settle disputes
• to provide customer support;
• to send you email updates on offers, news and competitions if you have signed up for our mailing list which you may unsubscribe from at any time.
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE
Information about my customers is important to my business. I will only share your information for very limited reasons and circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.

YOUR RIGHTS
If you are based in the EU, under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

You can see more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at info.indigoartisans [!at] gmail.com

More information

Last updated on 06 Dec, 2017
Frequently asked questions
Can I have a different size of letters/characters stitched onto my journal cover?

Yes you can. Just let me know how big you'd like them in the notes to seller section at checkout or by convo. The 3 sizes I offer are:
Small-1.5cm high
Medium-2.5cm high
Large-3.5cm high.

Custom and personalised orders

Up-to-date information about my lead time is displayed in the policies section.

Currently my make time is 1-2 weeks before shipping.

If you need more information just convo me.

I have selected the monogram add on for my order, how and where do I let you know which initials I want?

If you have selected the option to add monogram initials to your order then all you need to do is add your item to your cart, proceed to the checkout page where you will see a text box that says 'Add a note to Indigo Artisans' and you can write the initials in that box and it will be added to your order information.

I want to add monogram initials to my journal but the listing doesn't show the option to add a monogram, how do I add monogram letters to my order?

If the listing you are purchasing does not show a monogram add on option, then all you need to do is add that item to your cart then click on the 'Add monogram or more letters stitched onto your cover' link within that item listing and you will be directed to the monogram add on listing that you can add onto your order. Simpy select the number of letters required, add to cart and proceed to checkout where you can review your order and let me know what the initials are in the text box that says 'Add a note to Indigo Artisans' .

I have purchased a title page/custom dedication for my journal, how do I let you know what I want printed?

Simply add the title page listing to your cart (or if your listing has the free 1st page print included), proceed to the checkout page where you will see a text box that says 'Add a note to Indigo Artisans' and you can write the message you wish to have printed in that box and it will be added to your order information. You can also let me know if you wish to see a proof 1st.

Seller details
Kausar Mitha
9 Gotham Street
LEICESTER, LE2 0NA
United Kingdom