Industrial Works

Hemyock, England 3 Sales On Etsy since 2015

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Industrial Works

Hemyock, England | 3 Sales

Scott Nelmes

Contact shop owner

Scott Nelmes

Announcement    Welcome to Industrial Works


Last updated on 06 Oct, 2019

Welcome to Industrial Works

Shop policies

Last updated on 24 August, 2015

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
You have 3 business days to cancel your custom order and have any deposit returned. However, exchanges and replacements will be considered in the case of damage.

If changes are requested after final design specification is signed off and an order is placed there may be an additional charge applied depending on the circumstance.

Custom furniture is not eligible for return, refund or cancellation unless the delivered piece is faulty in anyway

You are required to check the goods, at the time of delivery, for any damage or shortages and note down any problems on the delivery receipt. If the item is badly damaged, refuse the item and contact us immediately. Defective goods found after this time must be notified to Industrial Works within 24 hours of delivery. Goods must be returned in their original packaging. In the event of a damaged item, the product will either be replaced or the value of defective goods will be reimbursed to the customer only on receipt to us, and confirmation of defects.

As the nature of the materials we use is often reclaimed each item is unique, the finished product will differ to any item displayed on our website and although similar, some variations in colour, appearance and texture can be expected. The steel and other materials used may also vary from item to item due to variations in the surface of the steel, differing quality control stamps to gas pipe fitting, dents and other defects when using reclaimed metals etc.
Everything we do is handmade to order. We do not hold stock items. Payment for all items must be fully made prior to us beginning work on your order.

For bespoke pieces and design work exceeding £1,000, alternative arrangements may be made and will be dealt with on a case by case basis.

We accept credit cards via etsy/paypal, bank transfers or cash if collected in person.
Products remain the property of Industrial Works until full payment has been made.
Unfortunately we do not usually ship outside of mainland UK, if you live outside mainland UK and would like a quotation for delivery costs then please contact us directly.

Delivery will normally be within 4 to 6 weeks of placing an order unless otherwise indicated. Any delays will be communicated.

Abortive attempts at delivery when we have given a delivery date, and when the haulage contractor has surcharged us, will be invoiced and charged for in full.
Additional policies and FAQs
Should you require any further information about our policies, please contact me on:

scott [!at]