IvyandPearlBridal

Beautiful Handmade Bridal Hair Pieces

Carmarthen, Wales | 1236 Sales

IvyandPearlBridal

Beautiful Handmade Bridal Hair Pieces

Carmarthen, Wales 1236 Sales On Etsy since 2014

5 out of 5 stars (300)

Shop owner

Contact

Anna

Contact shop owner

Anna

About

Shop members

  • Anna

    Owner, Designer, Maker

    Hi there! I'm Anna and I started Ivy and Pearl in 2014. I design, make and send out our hairpieces from my home in the beautiful Welsh countryside

Shop policies

Last updated on 17 February, 2018
My aim is to create a hairpiece that is just right for your wedding. If you would like to commission a piece for yourself or if you would like any changes to be made to an items already in my shop , please let me know. I can also advise you on what hairpiece would work for your hairstyle.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me within: 7 days of delivery
Send items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I understand that buying anything to wear on your wedding is a big deal! I will offer refunds and exchanges if you feel the hairpiece you have bought doesn't work for you (for bespoke designs and commissions, see the below section). Please let me know as soon as you can if you would like a refund or exchange. No exchange or refund will be offered after two months of the item being shipped. Items are packaged in a gift box with lots of tissue paper so damage during shipping is unlikely, however, if you find your item has been damaged in some way on delivery, please contact me and we can discuss what to do next.
Shipping
Each item is handmade to order. The time it takes to make each piece is detailed on the individual listings (usually around three weeks).
Once made and shipped, orders within the UK can be expected within three working days. Orders to Europe take around five working days to reach you and orders to the rest of the world (including USA and Canada) take between five days and three weeks.
If you need an order sooner please send me a conversation before you place your order and we can make alternative arrangements.
Additional policies and FAQs
Commissions and bespoke designs-
If you would like a hairpiece designed for you, please get in touch and we can discuss your ideas. Following our discussion, I can come up with a price for your hairpiece. If you are happy with this, I will then create a custom order for you and put it up on my shop. Once purchased I will make a start on the design and send you photos so you can check that you're happy with it and ask for changes if necessary.
I can send you a photo once it is completed and you can still make some changes at this point, for example, more pearls or crystals or some length added to it.
Bespoke designs cannot be refunded so please ensure you are happy with the final photo of your design before I post it to you.