JBExclusivesBridal

Personalized bridesmaid and wedding jewelry

Illinois, United States · 1376 Sales

JBExclusivesBridal

Personalized bridesmaid and wedding jewelry

Illinois, United States 1376 Sales On Etsy since 2011

4 out of 5 stars
(234)
Shop owner

Jen

Contact

Announcement   ♥♥♥ IMPORTANT ~ PLEASE READ FOR DETAIL PRIOR PURCHASE ♥♥♥

Welcome to JB Exclusives Bridal ♥♥Quantity discounted Bridal Couture Line♥♥ for Bridal shower, parties.

♥♥♥{Production time before shipment}♥♥♥
Current Production Time to Ship is APPROXIMATE ♥♥ 3-5 business days ♥♥ from date of purchase. Please allow a few extra days for large quantity bridal sets orders. Please place the order ONLY if you can accomodate the waiting time. I am working my full capacity to get everyone's orders out. I strive to send out orders on schedule, however it depends on the daily order quantity, and delay can sometimes happen, usually during holiday rush and bridal peak season.

Please enter your needed by date or request a rush order option if time is sensitive.

Please ♥READ♥ shop announcement and check the ♥Estimated Ship Time♥ ♥PRIOR♥ to submitting the order!! Please send in the order ♥♥♥ONLY♥♥♥ if you can accommodate the waiting time.

Gift box/ribbon with gift message card
- Gift box/ribbon with message card is included in the price if listed. They are not availble for sell by its own.
- Message card are professional printed and cut in my home studio. If gift box/card is not shown on the listing photo, then it is not included. It is available for additional $2.50 each for purchase.

♥♥♥{Rush Orders}♥♥♥
Rush orders can be done with a small fee. Please send me a convo to see if rush order can be accommodated at the time. All transaction of rush orders requested need to be completed and payment cleared on the ♥ same day ♥ requested in order for the package to be shipped on the date discussed.

Become a fan on www.facebook.com/jbexclusives to get coupon for discounts, specials, and free giveaways! Click LIKE on top, under the JB Exclusives banner or visit www.facebook.com/jbexclusives

Follow me @JBExclusives!

♥♥♥{Shipping upgrades}♥♥♥
If you wish to upgrade your shipping method to USPS Priority (2-4 days) or Express (next day), you have the option to do so. Upgrade shipping will only speed up the shipping process after your package shipped. Please note ♥ Production Time ♥ remains the same unless ♥ rush order ♥ is requested ♥ prior ♥ to placing an order. Please understand that I ♥♥♥ {can not} ♥♥♥ control delivery by USPS for guaranteed dates.

♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥

♥♥♥{Contacting Me}♥♥♥

If you have any questions about your order, please contact me through ♥♥♥ Etsy Conversation ♥♥♥ ONLY. If I have any questions about your order, I will ONLY contact you through Etsy Conversation. Messages send to my email account may get spam filtered or not read due to large volume. Please send me a convo or visit shop policy section ♥♥♥ PRIOR ♥♥♥ to placing an order. Please note that I ♥♥♥ do not ♥♥♥ contact you or accept orders by phone.

♥♥♥{Shop Policy}♥♥♥
PLEASE.....
Check my shop policies ♥♥♥before♥♥♥ purchasing:
http://www.etsy.com/shop/JBExclusivesbridal/policy

Thanks you so much for visiting my shop~~

Announcement
Last updated on 28 Jan, 2016

♥♥♥ IMPORTANT ~ PLEASE READ FOR DETAIL PRIOR PURCHASE ♥♥♥

Welcome to JB Exclusives Bridal ♥♥Quantity discounted Bridal Couture Line♥♥ for Bridal shower, parties.

♥♥♥{Production time before shipment}♥♥♥
Current Production Time to Ship is APPROXIMATE ♥♥ 3-5 business days ♥♥ from date of purchase. Please allow a few extra days for large quantity bridal sets orders. Please place the order ONLY if you can accomodate the waiting time. I am working my full capacity to get everyone's orders out. I strive to send out orders on schedule, however it depends on the daily order quantity, and delay can sometimes happen, usually during holiday rush and bridal peak season.

Please enter your needed by date or request a rush order option if time is sensitive.

Please ♥READ♥ shop announcement and check the ♥Estimated Ship Time♥ ♥PRIOR♥ to submitting the order!! Please send in the order ♥♥♥ONLY♥♥♥ if you can accommodate the waiting time.

Gift box/ribbon with gift message card
- Gift box/ribbon with message card is included in the price if listed. They are not availble for sell by its own.
- Message card are professional printed and cut in my home studio. If gift box/card is not shown on the listing photo, then it is not included. It is available for additional $2.50 each for purchase.

♥♥♥{Rush Orders}♥♥♥
Rush orders can be done with a small fee. Please send me a convo to see if rush order can be accommodated at the time. All transaction of rush orders requested need to be completed and payment cleared on the ♥ same day ♥ requested in order for the package to be shipped on the date discussed.

Become a fan on www.facebook.com/jbexclusives to get coupon for discounts, specials, and free giveaways! Click LIKE on top, under the JB Exclusives banner or visit www.facebook.com/jbexclusives

Follow me @JBExclusives!

♥♥♥{Shipping upgrades}♥♥♥
If you wish to upgrade your shipping method to USPS Priority (2-4 days) or Express (next day), you have the option to do so. Upgrade shipping will only speed up the shipping process after your package shipped. Please note ♥ Production Time ♥ remains the same unless ♥ rush order ♥ is requested ♥ prior ♥ to placing an order. Please understand that I ♥♥♥ {can not} ♥♥♥ control delivery by USPS for guaranteed dates.

♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥ ♥

♥♥♥{Contacting Me}♥♥♥

If you have any questions about your order, please contact me through ♥♥♥ Etsy Conversation ♥♥♥ ONLY. If I have any questions about your order, I will ONLY contact you through Etsy Conversation. Messages send to my email account may get spam filtered or not read due to large volume. Please send me a convo or visit shop policy section ♥♥♥ PRIOR ♥♥♥ to placing an order. Please note that I ♥♥♥ do not ♥♥♥ contact you or accept orders by phone.

♥♥♥{Shop Policy}♥♥♥
PLEASE.....
Check my shop policies ♥♥♥before♥♥♥ purchasing:
http://www.etsy.com/shop/JBExclusivesbridal/policy

Thanks you so much for visiting my shop~~

Jen

Contact shop owner

Jen

View all 125 items

Reviews

Average item review
4 out of 5 stars
(234)
Elizabeth Case

Elizabeth Case on 03 Jul, 2016

1 out of 5 stars

DO NOT BUY FROM THIS SHOP. I'm extremely disappointed. If I could give 0 stars I would. I ordered necklaces for my bridesmaids on June 12th and paid for my order. I wasnt contacted until June 25th to alert me that the charm I selected isn't available and to choose another. I've messaged the shop owner several times to ask questions with no responses. It is now July 3rd with still no response. Keep in mind, they should have been shipped out no later than the 17th (as per the shops shipping policies). At this point, I just want a refund--but I cant even get ahold of her to ever get that to happen. Now I'm out $85 and have nothing for my bridesmaids. I will be opening a case through etsy, but I'm afraid it wont apply because nothing was ever delivered. Please save yourself the hassle and DONT BUY FROM HERE.

Jen

Jen responded on 17 Jul, 2016

Order placed 6/12. I contacted her same day and let her know the charm is on back order. No responce, again on 6/18, and on 6/25. On 6/27, she finally responded asking if the charm would be in before September. While waiting for flight to vacation, i special ordered her charms. 2 days later, she opened a case and left poor review. Screen shots of past message sent on 6/12, 18, 25 was shown to her. Vac notice was on Etsy stating from 6/26 - 7/8 i will not be able to reply convos. I suggested offering her full refund and contact her again once her charms are in, she agreed. She also agreed editing the review since it wasn't my error. After receiving full refund, she never edit the review nor respond again. Sadly, if she would be more forgiving, it could be a win/win to both of us.

This listing is no longer available
View all 234 reviews

About

The possibilities are endless

JB Exclusives Inc. was born year 2003 and have been on Etsy since 2008. I am a stay home mom and my most precious little blessing was born Dec 2012. I enjoy creating jewelry for mamas and proudly wears the jewelry I created.

I am an entirely self-taught independent jewelry artist. Each and every piece of jewelry in my shop are original designed and created by me with attention to detail and high quality workmanship. I do not confine myself to one specific jewelry technique. I love working with my hands and exploring new techniques. During spare time, I also fuse dichroic glass, torch lampwork glass and tumble sea glass in my home studio. I then combine these beautiful glass with precious metal to enhance each piece. My Etsy shop mainly focus on peas in a pod line and hand stamped line. My bridal work can be seen at www.jbexclusivesbridal.etsy.com. All my other works can be seen at juried fine art fairs. The possibilities are endless when come to designing and creating jewelry :) I love creating custom pieces, do not hesitate to contact me for custom order inquiries.

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Shop policies

Last updated on 25 July, 2013
Welcome to JB Exclusives!

All of the jewelry is handcrafted, produced in small quantities, many are custom personalize hand stamped, one of a kind, limited edition and feature only the highest quality components. Sterling silver precious metal, raw base metal, semi-precious gemstones, cultured freshwater pearls, swarovski pearls and crystals, cubic zirconias are among the materials I incorporate into each distinctive piece of jewelry. To ensure durability and quality, everyone of my creations is made by hand with attention to detail. Creating jewelry is my passion and I intended to continue designing unique and creative jewelry for a long time. I would love to have you experience owning and wearing JB Exclusives Jewelry if you are looking for quality and unique designs please give it a try.

Questions regarding
-Custom Pieces
-Brides! Wedding or bridal party inquiry
-Custom listing for quantity discounts
Or any other questions you may have feel free to send me a message at

http://www.etsy.com/convo_new.php?to_username=jbexclusivesbridal

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept ♥♥♥ paypal ♥♥♥ for payments. It is possible for you pay via paypal with your credit cards without having a paypal account. I accept all major credit cards (Visa, Master Card, American Express, Discover). Again, you do not need a PayPal account to pay with credit card. After adding the item/s to the cart, you will see pay with PayPal. Please click on it and and choose credit card option if you don't have a PayPal account.

♥♥♥ Directly through Etsy ♥♥♥ Payment with credit card directly through Etsy is another payment option.

♥♥♥ Paypal e-checks ♥♥♥ are accepted, but will take several days to clear. Your order will not be processed and ship until the e-check has cleared. Therefore, the estimated ship date on your invoice does not apply. Your order will be the current production business days AFTER a cleared payment.

♥♥♥ Other ♥♥♥ payment is to be used to redeem a gift certificate. Please do not pay with "other" if you do not have a gift certificate to redeem. It will be left unpaid. If you do have a gift card to redeem. Please send me a convo.

♥♥♥ Sales Tax ♥♥♥
All orders purchased within Illinois will add 8% sales tax.

Please understand that cancelling your order takes extra work for both Etsy and I and increases adminstrative error. I will also be charged of LISTING FEES.
So, I would be really appreciated that you please ♥♥♥ DO NOT send orders in when you can't accomodate the waiting time then send in CANCELLATION REQUEST ♥♥♥. PLEASE PLEASE PLEASE do not place the order if you can not accommodate the waiting time. If you need items sooner than estimated production time, please request rush option with shipping upgrades.

♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥
If somehow you missed my shop announcement before ordering. I would be really appreciate that you kindly keep your order for future gift giving or use the "print a card" option provided below. If cancellation is a must, please send in request within ♥♥♥ 3 business days ♥♥♥ from date of purchase. Please understand that if your order is already in process of being created, i will not be able to cancel your order. Remember i am just a one person operation, and I must concentrate on completing the order within a deadline. Please be patient while i process the cancellation request. Thank you for understanding and patience.
♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥
Shipping
♥♥♥ {Production Time} ♥♥♥

Each order is important to me so please allow time for your handmade item.

CUSTOM PERSONALIZED ORDERS / MADE TO ORDER items lead time varies from day to day. Please see shop announcement for ♥♥♥ current ♥♥♥ production time. I normally get items out sooner then normal lead time. I'm very aware that time is of the essence and am working hard to get everyone's orders out the door as soon as possible. If there is a delay I will notify you as to how long the wait will be. Holidays and Weekends do not count as business days.

Please allow a few more days for large quantity bridal orders.

If you need items sooner, there is a ♥♥♥ Rush Order ♥♥♥ option with a small $5 fee. Please send me a convo to see if rush order can be accommodated at the time PRIOR to placing an order. All transaction of rush orders requested need to be completed and payment cleared on the ♥ same day ♥ requested in order for the package to be shipped on the date discussed.

♥♥♥♥♥♥ {Shipping Information For Domestic Orders} ♥♥♥♥♥♥

All standard domestic shipping will be ♥♥♥ 1st class ♥♥♥ mail via the US Postal Service with delivery confirmation and insurance. An email will be sent when your order ships with a tracking number. You may expect delivery within 2-5 business days for within united states. I Ship to ♥♥♥ Etsy ♥♥♥ mailing address. Please make sure that the Ship to Address on Etsy is accurate, up to date and complete. If the courier who will be delivering your order finds a mistake in your shipping address, courier may be able to correct it. However, they will charge JB Exclusives for the correction. In turn, to recover the charge JB Exclusives incur, i would need to charge you. For packages that is shipped to an OLD mailing address provided, JB Exclusives is not liable for packages sent to the wrong address, therefore can not re-send another. Again, please make sure your address on Etsy is accurate, up to date and complete.

♥ {Upgrade domestic shipping} ♥♥♥
There is a option to upgrade shipping.
Priority mail (2-4 days delivery)
Express mail (Overnight delivery)
Please contact me~

Please note upgrading shipping will ONLY speed up the shipping time. PRODUCTION time remains the same unless rush option is requested prior to placing an order.

♥ {Usps Tracking} ♥
An email confirmation will be send with a tracking number once your package shipped. You will be able to track your package online at www.usps.com
Please allow 2-3 business days for the system to update the status. If there is any question regarding the package after it shipped (delayed, lost, damage, forwarding), please contact the USPS office directly at 1-800- 222-1811. Please understand that once the package leaves my hand, I basically do not have any control over it. All domestic packages are insured, lost claim can be requested. Please note, lost claim does take time to prcess by us postal office. New items can not be made and re-sent during lost claim processing time.

♥♥♥♥♥♥ {Shipping Information For International Orders} ♥♥♥♥♥♥

All standard INTERNATIONAL shipping will be ♥♥♥ first class ♥♥♥ international mail via the US Postal Service. Bridal sets are shipped with first class registered mail by US postal service. An email will be sent when your order ships with a ♥♥♥ Custom Number ♥♥♥. Please note, there will only be a custom number. ♥♥♥ NO Tracking ♥♥♥ number. If you would like to be able to track your package, please contact me to upgrade to express international.

You may expect delivery within 6-10 business days or longer depending on country location and season. It is highly recommended to purchase INSURANCE for your package. JB Exclusives is not liable for any package ♥♥♥ lost or damaged ♥♥♥ of your item/s by postal office if insurance is not purchase at your choice. Therefore, can not refund the value lost or re-sent the item/s.

I Ship to ♥♥♥ Etsy ♥♥♥ address. Please make sure that the Ship to Address Etsy is accurate, up to date and complete. If the courier who will be delivering your order finds a mistake in your shipping address, courier may be able to correct it. However, they will charge JB Exclusives for the correction. In turn, to recover the charge JB Exclusives incur, i would need to charge you. For packages that is shipped to an OLD mailing address provided, JB Exclusives is not liable for packages sent to the wrong address, therefore can not re-send another. Again, please make sure your address on Etsy is accurate, up to date and complete.

♥ {Upgrade International Shipping} ♥♥♥

There is a option to upgrade shipping.

Canada upgrades:
- First class registered mail (6-10 business days) - add $12
- Priority mail (6-10 buesiness days) - add $13
- Express mail (3-5 business days) - add $32

Australia:
- First class registered mail (6-10 business days) - add $12
- Priority mail (6-10 buesiness days) - add $15
- Express mail (3-5 business days) - add $45

United Kingdom:
- First class registered mail (6-10 business days) - add $12
- Priority mail (6-10 buesiness days) - add $15
- Express mail (3-5 business days) - add $45

Please note upgrading shipping will ONLY speed up the shipping time. PRODUCTION time remains the same unless rush option is requested prior to placing an order.

♥{Insurance}♥

To keep shipping cost low for you, insurance is not included within the shipping cost for international shipments. However, it is ♥♥♥ Highly Recommended ♥♥♥ for all orders. JB Exclusives is NOT liable for any package ♥♥♥ lost or damaged ♥♥♥ of your item/s by postal office if insurance is not purchase at your choice. Therefore, can not refund the value lost or re-sent the item/s. Insurance are offered in different value coverage under shipping upgrade section. Please be aware of the options provided. Question regarding purchasing insurance, please contact me.

♥ {Shipping Time} ♥♥♥
Delivery time with first class mail international is usually is 6-10 days...sometimes less, sometimes more. Can be up to ♥♥♥ 6 weeks ♥♥♥ depending on location, custom office, and holiday season.

♥ {Custom Fees} ♥♥♥
Please be aware that you are responsible for any customs duties, taxes, VAT, brokerage fees, or tariffs levied after the initial US postage. These fees could be applied to your package at the discretion of your local customs officers/post office.

You are responsible for any duties and taxes within your country (including VAT for Europe, particularly UK). Please check with your country's customs office to determine what these additional costs will be prior to purchasing. Customs fees are normally charged by the shipping company or collected when you pick the item up.

♥ {Usps Custom Number} ♥
An email confirmation will be send with a custom number once your package shipped. Please note, there will only be a custom number. ♥♥♥ NO Tracking ♥♥♥ number. Package will only shown where it last left US, and will not update until delivery. Please understand that i can not track your package or order the postal office to speed up the shipping time frame once it leaves my hand. If timing is an issue, please request an upgrade to priority or express international PRIOR to placing an order.

♥♥♥ { Shipping Material} ♥♥♥
Your jewelry will be packaged in a satin gift pouch and ready for gift giving. It is shipped in a heavy duty corragated box to ensure safe domestic and international travels. An invoice ♥ will not be ♥ included in the box since many are gifts being directly send to the recipient.

♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥ {Holiday Shipping Guide} ♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥
Please know that I always work my FULL capacity to maintain the estimated business days production time through the busiest holiday season. Please always check out the shop announcement area for the most current production time.

♥ {Shipping Information For Domestic Orders} ♥
USPS gets a lot busier during this time of year. Packages can take longer than usual to ship. It is absolutely normal that package not arriving on expected delivery date provided by postal office. Please understand that I ♥♥♥ CAN NOT ♥♥♥ control delivery for guaranteed dates. I strongly recommend upgrading your packages to priority PRIOR to placing an order during holiday season. If there is any question regarding the package after it shipped (delayed, lost, damage, forwarding), please contact the USPS office directly at 1-800- 222-1811. Please understand that once the package leaves my hand, I basically do not have any control over it.

♥ {Shipping Information For International Orders} ♥
USPS gets a lot busier during this time of year. Packages can take longer than usual to ship. For ♥♥♥ International ♥♥♥ orders. I strongly recommend Priority or Express ONLY during holiday seasons. First Class International shipping can take a minimum of 20 business days and in some cases more than ♥♥♥ 6 weeks ♥♥♥ for delivery. It is difficult to predict international customs and postal service speed of processing during the holiday season. I recommend International customers add a week or two to their usual time frames just to be on the safer side. If there is any question regarding the package after it shipped (delayed, lost, damage, forwarding), please contact the your local post office. Please understand that once the package leaves my hand, I basically do not have any control over it.

Please note the processing and transit times does not include any extra time created by any customs inspection that may occur. This delay may be applied randomly and is beyond my control.
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Refunds and Exchanges
I want you to be pleased with your purchase. If for any reason you are not completely satisfied, please contact me within 3 days of receiving the item. PLEASE always contact me first ♥♥♥ BEFORE ♥♥♥ doing anything else. Please ♥♥♥ DO NOT ♥♥♥ send anything back without contacting me first.

♥♥♥ Personalized/Customized/Made to order items ♥♥♥
For all Customized/Personalized/Made to order items are ♥♥♥ FINAL ♥♥♥ and are ♥♥♥ NOT ♥♥♥ returnable or exchangeable, unless there has been an ♥♥♥ error ♥♥♥ on my part. For error on my part, i will be more than happy to correct it :) All items are Made upon order just for you, please choose carefully.

♥♥♥ Return for modification ♥♥♥
Please note, once the JB Exclusives Tag is off the jewelry, the piece is not in its original condition, therefore it has been worn. No refund or exchange can be given. There will be a fee for any modification needed (including chains) Quality control is important, to ensure every piece of jewelry you buy from JB Exclusives is 100% NEW, please leave the tags on, sorry, but NO exceptions.

Please note that return merchandise must be received within ♥♥♥ 15 ♥♥♥ days from the date of your package arrival for you to receive exchange for the amount of purchase (less shipping and handling, if applicable).

Exchange will hinge upon the jewelry being shipped back to me in undamaged/original condition (with the tag still attached, and not worn). Refund will be made through paypal minus the shipping cost. Exchange are made with ♥♥♥ shipping cost ♥♥♥ for the new item.

♥♥♥ Preparation for Shipment ♥♥♥
For your protection, retain a copy of the original invoice. Pack the merchandise using the original mailer enclosing the original merchandise invoice in the shipment.

Insurance is ♥♥♥ recommended ♥♥♥. JB Exclusives is not liable for any package ♥♥♥ lost or damaged ♥♥♥ during transit by post office. Therefore, can not refund the value lost.

Things to include in the returning package:
1. Jewelry
2. Etsy Invoice Number
3. A note describing what work needs to be done
4. Return address

Ship to:
JB Exclusives
P.O. Box 21162
Springfield, IL 62708

Please alway include a note describing what kind of work needs to be done.

♥♥♥ {Warranty} ♥♥♥
Every JB Exclusives purchase comes with a ♥♥♥ 30 Days ♥♥♥ Warranty. Please read and understand the general guidelines about the warranties.

Repair of defective parts within ♥♥♥ 30 days ♥♥♥ of item arrival date. Defective
parts meaning necklace or bracelet clasps, rings used to construct item.

Personalized hand stamped jewelry do expect variation from piece to piece as no two discs will be alike. Text may not be perfect straight, spacing and impression may vary, and is not considered a defect in workmanship. It is part of the character and personality of hand-stamped jewelry.

Warranty begins from the ♥♥♥ date of package arrival ♥♥♥, and will expire exactly ♥♥♥ 30 days ♥♥♥ from that date.

Warranty may only be used ♥♥♥ once ♥♥♥ during the 30 days period.

Warranty does ♥♥♥ NOT ♥♥♥ include water damage. Do not wear your jewerly in a shower or swimming pool. JB Exclusives will ♥♥♥ NOT ♥♥♥ be held responsible for abuse or neglect of the product. Your jewelry should be the last thing you put on in the morning, and first thing off in the evening.

Warranty covers only the jewelry item purchased. No additional services will be added unless customer has requested and prepaid for a specific additional service. At the time of warranty redemption, the item will be processed and remade/repaired exactly as it looked at the time of purchase. ♥♥♥ No ♥♥♥ alterations, additions, or changes to the design are permitted.

Warranty does not cover mis-chosen crystal or pearl colors, initials, chain length, or product. There will be a fee if it needs to be remade.

♥♥♥ US ♥♥♥ customers will be responsible for return shipping charges only, and your warranty includes the shipping costs of returning your jewelry after service has been performed. ♥♥♥ International ♥♥♥ customers will be responsible for any customs charge (if applicable) and a flat shipping charge for returning the jewelry.

Please contact me ♥♥♥ PRIOR ♥♥♥ sending item back, so that we may discuss your situation. It is the customers' decision on which shipping method to use to return the item. However, a tracking/confirmation is highly recommended.

Please note that JB Exclusives will not be held responsible for lost or damaged packages. You will be notified once it ships via USPS with delivery confirmation.

♥♥♥ Contact Me First ♥♥♥
In the event that you need to refund/exchange something, always send me a convo ♥♥♥ BEFORE ♥♥♥ doing anything else. Please ♥♥♥ DO NOT ♥♥♥ send anything back without contacting me first. I will do my best to respond to you as quickly as possible.

♥♥ Earrings ♥♥ For sanitary reason, I can not accept any returns or exchanges for earrings.
Additional policies and FAQs
♥♥♥ {Feedback} ♥♥♥
Please leave me a ♥♥ Positive ♥♥ feedback if you love your jewelry. I take great pride in my work, a feedback from you about the jewelry motivates me to continue creating and designing for you. Please contact me if there is ♥♥ Error ♥♥ on my part that makes you consider about giving neutral or negative feedback. I shall solve all problems promptly. Thank you so much!!

♥♥♥ {Personalization Information Required During Checkout} ♥♥♥
For personalized custom items, if information is not mentioned during checkout, it will be made and shipped as same as the first photo shown on the listing purchased. If you think you have left out some information and do not wish it to be made as the listing photo shown. Please contact me through Etsy convo as soon as you place the order.

I will contact you through etsy convo if there is information that i ♥♥ absolutely ♥♥ need from you to create your order. If for some reason I can not get a hold of you for Information not mentioned during checkout. It will be made and shipped as same as the first photo shown on the listing purchased. If necklace chain length is not specified at time of order, standard 18" or any available chain will be given. If bracelet chain size is not mentioned, it will be made a standard size of 7". Please understand that without all information needed to complete your order will result in delay of shipment. Generally, I do not contact you after your purchase unless there is information i need from you. However, your purchase is important to me, and it will not be over-looked. You are welcome to contact me if you have any questions.

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♥♥♥ {ABOUT YOUR ART JEWELRY} ♥♥♥

Word of Art and Bridal Couture/Pea Pod Collection (Hand Stamped):

♥♥ Disk thickness and size ♥♥
Disk come is different gauges, it is the term used to describe the thickness of the metal. The lower number the gauge the softer and thinner is the metal. I use ONLY 20 and 22 gauge extra thick metal disks.

♥♥ Hand Stamped Personality ♥♥
Please note discs are hand stamped not machine engraved. Please note that each letter is individually hand-stamped, so they will not all align perfect, impression and spacing varies, but not shown as defected. It is part of the character of and personality of hand-stamped jewelry. That’s what makes each piece an original! I take great pride in my work, i do not ship out anything that i wouldn't wear myself.

♥♥ Representation Listing Photo ♥♥
Please also be aware that images shown as a representation of what will be made for you. Swarovski Crystal and Pearl birthstone colors are made by Swarovski company to represent a birthstone as closely as possible. Please note these colors are not a perfect match of traditional birthstones. Color Chart may vary with different monitor settings, if you do have a color question, please convo me ♥♥ before ♥♥ placing an order. Please note that swarovski pearl birthstone color B1 and B7 are the same color. I will not be able to resend another if colors were mis-chosen.

♥♥ Silver Oxidation ♥♥
Silver does tarnish, and letter oxidation does fade over time. It is normal aging process due to wear and tear. Letter oxidation are done professionally using 2 different bath of chemicals. Its life depends on how the jewelry has been worn. It life heavily depends on its exposure to body lotion, oil, perfume, climate, and many other factors. Please avoid wearing your oxidized hand stamped jewelry in a shower, in swimming pool, or submerge in any type of chemicals. Please clean your jewelry regularly and store them in a dry place in a zip-lock plastic bag to prolong its beauty.

♥♥ Metal Type ♥♥
All personalized hand stamped discs are ♥♥ nickle silver ♥♥. UPGRADE to sterling silver discs are available. If you would like your personalized hand stamped discs in gold tone ♥♥ brass ♥♥ or ♥♥ sterling silver ♥♥, please send me a convo for a price quote and custom listing!

Nickel silver vs. Sterling silver
Nickel silver and sterling silver are very simlar in comparason. Nickel silver appears more greyish than sterling silver which is whiter in appearance. It is difficult to distinguish the difference unless you compare the two side by side under natural light. Sterling silver is a precious metal which cost a lot more than nickel silver which is a good alternative.

Gold-toned (Plated)
Gold plated jewelry will tarnish over time, and can not be brought back to its original luster like nickel or sterling silver metals. Therefore, cost is ususally a lot lower on gold plated jewelries. Its life depends on how the jewelry has been worn. It life heavily depends on its exposure to body lotion, oil, perfume, climate, and many other factors. If you like to gold look, but would like something that last longer, 14k gold filled is the option. Please contact me if you would like to upgrade to 14k gold filled. It can sometimes be done.

♥♥ Donation Requests ♥♥
Please note that i will not respond to donation requests. I simply must concentrate on the customers. I donate to chosen local and national organizations.

♥♥ Wholesale Requests ♥♥
I take wholesale orders. If you require a larger amount other than that is listed, please send me a convo for a price quote.

♥♥ Trade Requests ♥♥
I apologize but i do not accept any trade requests. Thank you for your interest.

♥♥♥{Contacting Me}♥♥♥

Please send messages through ♥♥♥ Etsy Conversation ♥♥♥. Message send to my email may not get read, unknown address often gets filtered to the junk bin~ Thanks much :) For questions, please send me a convo or visit shop policy section ♥♥♥ PRIOR ♥♥♥ to placing an order. Please note that customer service is NOT available by phone at this moment.

Thanks again for stopping by my shop. If i can assist you in any way, feel free to drop me a message!

http://www.etsy.com/convo_new.php?to_username=jbexclusives

♥♥♥{Copyrights}♥♥♥
All Jewelry Designs, Photos and Descriptions are Copyright Protected. (C) 2006 - 2012. All rights are reserved JB Exclusives.

JB Exclusives ♥♥ Signature Peas in pod designs ♥♥ are exclusively created in my shop. Natural curve of wires that hug around the peas is an original design at JB Exclusives. It is copyright protected in the US copyright office. Please ♥♥ DO NOT ♥♥ copy. Legal actions will be taken once informed the designs are being replicated.