Privacy Policy for JCJ Creative Co.
Effective Date: June 18, 2025
Thank you for shopping at JCJ Creative! Your privacy is very important to us. This Privacy Policy describes how and when we collect, use, and share information when you purchase an item, contact us, or otherwise use our services through Etsy.com or its related sites and services.
1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as:
Your name
Email address
Postal address
Payment information (note: we do not have access to your full payment details)
The details of the product you’re ordering
Any other personal information you voluntarily provide (e.g., custom order requests)
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide our services, such as fulfilling your order, settling disputes, or providing customer support
When you have provided your affirmative consent
If necessary to comply with a legal obligation or court order
As necessary for our legitimate interests, such as improving our services
3. Information Sharing and Disclosure
We only share your personal information for limited reasons and in limited circumstances, including:
Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under Etsy’s Seller Policy and Terms of Use.
Service Providers: We may engage trusted third-party delivery companies (e.g., USPS, FedEx) to deliver your order.
Compliance with Laws: We may collect, use, retain, and share your information if we believe that it is reasonably necessary to:
Respond to legal process or government requests
Enforce our agreements, terms, and policies
Prevent, investigate, and address fraud and other illegal activity
Protect the rights, property, and safety of our customers
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this policy. Generally, we keep your data for 4 years to comply with legal and tax obligations.
The right to object to our processing of your information