JOLLYSAM

Hand made with love to make you smile

Wallasey, England · 59 Sales

JOLLYSAM

Hand made with love to make you smile

Wallasey, England 59 Sales On Etsy since 2013

0 out of 5 stars
(22)

JOLLYSAM is taking a short break

Loading

Note from shop owner Sorry folks, this is so frustrating! The renovations at Jollysam Central (my house) ground to a halt because of bad workmanship which has put us back by at least six weeks. The next big step takes place on 14 December when we are knocking through another wall :-/ More dusty mess. Ah well. Hopefully the New Year will see us all sorted and I will have a clean environment to work in. If you click on the 'notify' link below, you will receive an email when Jollysam is up and running again.  Pam and I are planning lots of new items and can't wait to get started on them - do please check back in the New Year. Enquiries via Etsy or to enquiries [!at] jollysam.co.uk will be responded to immediately - my trusty Notepad is happily working overtime to keep me in touch!

Thanks for your patience, and hopefully see you all soon

HAPPY CHRISTMAS FROM BOTH OF US!! :-D

Best wishes
Joyce

Note from shop owner

Last updated on 29 Nov, 2015

Sorry folks, this is so frustrating! The renovations at Jollysam Central (my house) ground to a halt because of bad workmanship which has put us back by at least six weeks. The next big step takes place on 14 December when we are knocking through another wall :-/ More dusty mess. Ah well. Hopefully the New Year will see us all sorted and I will have a clean environment to work in. If you click on the 'notify' link below, you will receive an email when Jollysam is up and running again.  Pam and I are planning lots of new items and can't wait to get started on them - do please check back in the New Year. Enquiries via Etsy or to enquiries [!at] jollysam.co.uk will be responded to immediately - my trusty Notepad is happily working overtime to keep me in touch!

Thanks for your patience, and hopefully see you all soon

HAPPY CHRISTMAS FROM BOTH OF US!! :-D

Best wishes
Joyce

Joyce and Pam

Contact shop owner

Joyce and Pam

Reviews

No reviews in the last year
Halley Stamm

Halley Stamm on 27 Oct, 2015

5 out of 5 stars

I love this plush so much! So much care went into the crafting of this and I appreciate it so much. Thank you thank you thank you!

Myriam S.

Myriam S. on 26 Sep, 2015

5 out of 5 stars

Commissioned a custom Lionel plush. He turned out so beautiful I can't even find words! <3 Great service and did everything as I wanted :D Would totally commission again someday! ♡

View all 22 reviews

Shop policies

Last updated on 24 February, 2015
Hi - welcome to our store! Jollysam is Joyce and Pam - friends who love sewing and knitting. We hope you love silly squashy things as much as we do. Our Snugglies PJ Cases/Cushions are original designs which made their first appearance in 1988; in that respect they are genuinely retro. Most of the sewn plushies are original creations designed by Jollysam - sometimes as a request, sometimes quite by accident!

We love handmade items, whether we are buying or selling in our Etsy shop or craft stall – by their very nature hand crafted items are all unique, so a buyer will always receive an item which is totally exclusive to them, a very special thing which is made with love by people who take great delight in what they do. That's what makes hand crafted items so popular as gifts, it really shows the person receiving the gift how special they are.

We love the challenge of commission work of any description - just send us a message and a picture if you have one, and we will be happy to discuss your request.

Have you ever thought it would be a great idea to bring to life one of your child's drawings? We can turn that drawing into a little stuffed being - the delight on children's faces when they receive their drawing brought to life is beyond measure! We discuss all aspects of the drawing with you to get it just right and are happy to send samples of fabric if you wish.
Just convo us a copy of the drawing and we'll try and make it happen :-D

A quick note about shipping costs - if you are ordering more than one item, please convo us for an accurate combined postage cost.

Accepted payment methods

Returns and exchanges
Sorry, we do not accept refunds for custom made items as we work in close communication with anyone ordering such items.

We endeavour to make our items to the highest standard. However, if you are unhappy with the quality of your purchase, please contact us within three days of receipt and we will do our best to try and sort something out by way of refund or replacement of your item.

Thereafter, any item should be returned within 14 days in pristine condition, preferably in its original packaging, well sealed. Please note that sadly we cannot take responsibility for lost or stolen items during return transportation. We strongly recommend returns are sent either recorded or registered mail.
Payment
PLEASE CONVO US IF YOU ARE ORDERING MORE THAN ONE ITEM FOR ACCURATE COMBINED POSTAGE COST - YOU MAY MAKE A SAVING!

We accept Paypal only at the moment, but its not difficult to use. You can pay with PayPal even if you are not a registered PayPal user. Once you checked out on Etsy, and submitted your order, click the "Pay now" button. On the bottom of the PayPal page you will see the option to pay with a credit card without having to register.

You will see some items are ready to deliver, but items are usually made to order and will be shipped to the address listed on the Etsy invoice within 3 - 5 business days after payment has been cleared.

The cost of shipping covers postage and shipping materials.

We will always refund any overpayment of postage.

Please fill in your order with a FULL POSTAL CODE.
This will get all of your packages faster to you as the package will be sorted faster.

Are you new to Etsy? click the link below for help with how to buy an Item:
http://www.etsy.com/help/article/339

Do you require assistance with your check out? Please click here for info;
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Shipping
PLEASE CONVO US IF YOU ARE ORDERING MORE THAN ONE ITEM FOR ACCURATE COMBINED POSTAGE COST - YOU MAY MAKE A SAVING!

Please read the item descriptions carefully and contact us if you have any queries. All items are closely scrutinised before posting out so you may expect your purchase to arrive in good order.

All products are posted either in suitable waterproof packaging or in a British Mail postage box, meaning that they will arrive with you in pristine condition.
We try and fit your purchase into the smallest package we can manage to keep your shipping costs to the minimum.

We always email you to confirm when your item has been shipped.


SHIPPING WITHIN THE UK :
British Mail postage rates have now reached ridiculous proportions so we now use a reputable courier service which is speedy and keeps your shipping costs to a minimum.

We have tried to show our combined postage as accurately as we can, but we will refund any overpayment which may inadvertently occur.


INTERNATIONAL SHIPPING :
We are happy to ship internationally.

You can now choose how you would like your item shipped when you place your order:

- Standard air mail. This means that you will not be able to track or trace the whereabouts of your parcel during transportation.

- Upgrade to "track and signed for". Although it is a little more expensive, we would highly recommend this option as it does provide a safer method of delivery, including insurance, and ensures that you can track your item through the postal system. We will provide you with your tracking number when we confirm postage if you select this option.

We hope you understand that sadly we cannot replace free of cost items lost or destroyed during transportation, but if any item does go astray, we will do our best to help here in the UK; however, once the parcel has arrived in your country, any grievances with your local postal service will be your responsibility.

Please also note that buyers are responsible for any and all customs fees, duties, and import charges that may be levied at time of delivery.

REMEMBER TO CONVO US IF YOU ARE ORDERING MORE THAN ONE ITEM FOR ACCURATE COMBINED POSTAGE COST.
Additional policies and FAQs
If you would like us to send an item directly as a gift, please contact us to discuss wrapping, any gift card you may like, etc. We are happy to offer this service.

We love to do commission work of any description - just send us a message and we will be happy to discuss your request.