Announcement
All designs can be made to order in different colours to match your outfit, please contact me if you would like to order a bespoke design.
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Reviews
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Clare on 29 Feb, 2024
5 out of 5 starsGreat fascinator lovely colour and good quality. Just took a long time to arrive.
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Debra on 28 Oct, 2023
5 out of 5 starsFabulous quality fascinator. Lovely design. Was a pleasure to wear it and it was complimented many times. Thank you.
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Elaine on 02 Oct, 2023
5 out of 5 starsVery well made, great quality and very fast delivery. Thank you
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MOIRA on 01 Aug, 2023
4 out of 5 starsThis was a custom order as I didn’t want as many crystals as on the one shown. Sadly the first one that came was of terrible quality and had to be returned - hence a star being deducted as it should never have left the workshop. The replacement is exactly what I asked for and 100% better than the first so in the end I am delighted with my purchase.
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michelle Lawton on 27 Jul, 2023
5 out of 5 starsBeautiful fascinator / exactly as described / lovely colour & two quills added for height. Delighted & will recommend
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Deborah on 01 Jun, 2023
5 out of 5 starsAbsolutely stunning. Can’t wait to wear it next Thursday. Went above and beyond. Thank you
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About JacquiValeDesigns
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More information
Frequently asked questions
Custom and personalised orders
All of my designs can be custom made in other colours to match your outfit. If you see a design that you love that isn't shown in the colour you require then please contact me to discuss this. If needed I can provide colour samples to make sure they match perfectly with your outfit. I can provide colour samples of up to five colours free of charge.
Returns
We are happy to give refunds on items returned to us as long as you contact us first within 14 days & return within 30 days of you receiving it. Return shipping costs will need to be paid by the customer.
Items must be unworn & in re-saleable condition & must have all attached labels, we cannot give refunds on items that have been worn or damaged. We do not offer refunds on bespoke designs due them being custom made for you.
Items must be returned via a tracked delivery method to ensure they get back to us safely. We are not responsible for returns that have been lost in the mail due & we will not be able to process your return & refund.
We reserve the right to not refund you if you return items outside the terms of our returns policy.
Delays during shipping
We strive to deliver out products on time but, at times delays can occur during shipping. So always order in plenty of time for your event. If you order close to your event this is entirely at your own risk. We are not responsible for delays during shipping and customs overseas, and in the UK. If you wish to have your item delivered faster then we can arrange a priority service for an extra cost.
How long does it take to dispatch my order?
Most of our items are dispatched within 5 working days, during busy periods please allow up to 7 working days. If you require your order to be dispatched sooner then please contact us with the date that you need your order by and we can let you know if your order can be dispatched sooner in time for your event. Please note that next day delivery is from the time your item is dispatched and not your order date.
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