Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

JensCyclingArt will only be collecting, storing and using the following types of personal and business data:
Name - The name of the person commissioning or purchasing items will be stored for the purpose of postage, proofs, invoicing and tax returns.
Address - The addresses of customers will be stored for the purpose of postage, invoicing and tax returns.
Email addresses – The email addresses of customers will be stored for the purpose of postage, proofs, invoicing and tax returns.

Financial – Payments can be taken through the online automated payment system which is managed by Etsy.com. (for more information please refer to Etsy's Data Protection and GDPR policy) For direct payments, JensCyclingArt will request payment through the BACS system, Paypal etc and will not receive any of your banking information.

Where will my information be stored?
On paper documentation – paper copies of quotes, invoices.
On a computer system
On a mobile device - iPad and Mobile Phone

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

For purposes of EU data protection law, I, Jen Lewis, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jen.lewis1@btinternet.com.