JewelleryByTrudy

Quality handcrafted jewellery

Leeds, England 1098 Sales On Etsy since 2014

5 out of 5 stars (210)

JewelleryByTrudy

Quality handcrafted jewellery

Leeds, England | 1098 Sales

Trudy Haigh

Contact shop owner

Trudy Haigh

Announcement    Please ensure when ordering you request the correct shipping upgrade where necessary. Where parcels are to be delivered to business addresses it is recommend the signed for upgrade is added at checkout.

We hope you enjoy browsing through our shop where you will find quality jewellery at affordable prices, beautiful and unique gifts to be worn and treasured.

All the pieces have been designed and handcrafted by our mother and daughter team with an aim to create individual pieces that will be loved by the wearer and admired by others.

Announcement

Last updated on 16 Jan, 2019

Please ensure when ordering you request the correct shipping upgrade where necessary. Where parcels are to be delivered to business addresses it is recommend the signed for upgrade is added at checkout.

We hope you enjoy browsing through our shop where you will find quality jewellery at affordable prices, beautiful and unique gifts to be worn and treasured.

All the pieces have been designed and handcrafted by our mother and daughter team with an aim to create individual pieces that will be loved by the wearer and admired by others.

Reviews

Average item review
5 out of 5 stars
(210)

About JewelleryByTrudy

Sales 1,098
On Etsy since 2014

Handmade jewelry and fused glass

Jewellery By Trudy grew out of a life long passion for art and design. After many requests to design pieces for family and friends and encouraged by my wonderfully supportive husband, Richard, I took the next natural step which was to launch my own jewellery business. This was in back in 2007. Since then the business has continued to develop and evolve, the most recent change has seen Gemma, my daughter, join the company.

All the materials we use are carefully sourced to ensure you receive a top quality product. Attention to detail is paramount, for example the fused glass landscape pendants take weeks to create with layers of glass being added and kiln fused to build up a landscape that draws the admirer into the scene.

Over the last 11 years we have mainly sold our creations through craft events throughout Yorkshire attending fairs in some wonderfully picturesque places such as Harrogate, Whitby and the amazing historic City of York. If you would like to visit us at one of our shows please visit our website at www.jewellerybytrudy.co.uk for details of up coming events. Over the years we have met some truly lovely people from all over the world and there has always been a measure of disappointment that when they returned home they couldn't buy on-line. This was something I knew I had to address so here it is our Etsy shop!

Shop members

  • Trudy Haigh

    Owner, Maker, Designer

Shop policies

Last updated on 02 March, 2019
Hello, and welcome to Jewellery By Trudy on Etsy. I hope you will find what you are looking for in my shop, but if you have any questions then please contact me, I'd love to hear from you.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Quality matters to me. If you find any flaw in the workmanship of an item you buy, please contact me at once and I will repair or replace it. To be fair to us both, we need to resolve any issues you have within 14 days after you receive the item.

Shipping costs remain the responsibility of the buyer unless the item is damaged.

If a problem should arise, please contact me as soon as a problem and I will do my best to rectify or resolve it.

If you live within the EU you do have the right to return goods for any reason within 14 days from the date of receipt of the goods. Please use the form below for this purpose.

:http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf

PLEASE NOTE
Returns or exchanges are not possible for earrings (for hygienic reasons), or jewellery made to fulfill custom orders.

When returning goods it is advised that you obtain the minimum of a certificate of posting from the Post Office (or overseas equivalent) as I can not be held responsible for goods lost in transit. Please note the returning customer is responsible for payment of return postage.
Payment
Payment is accepted via PayPal or through direct checkout with Etsy.

Orders will be dispatched once payment has been confirmed.

Payment should be made at the time of purchase unless special arrangements have been made. I will hold orders for 1 day. Please contact me to make special arrangements or if you need more time to pay. If payments are not made the items will be returned to inventory. If for any reason you have to cancel please let me know ASAP so that I can return the item to inventory for someone else to purchase.

International Sales - No allowance or refund will be given on any custom fees in any circumstance. I am not responsible for delivery for international orders. Please be aware that once they leave the UK I cannot track or guarantee their delivery.

Payment for custom made orders will be due in advance.
Delivery
All items are dispatched within 1-3 days, after payment has been received and confirmed. Items will be dispatched Mon - Fri, with the exception of Bank Holidays.

I ship to your Etsy address, please make sure this address is correct.

If you wish to increase to Recorded Signed For or 1st Class Recorded Signed For please use the upgrade facility).

Postage & Packaging outside the UK is sent 1st Class via Airmail (no tracking number is provided).

****If you require the package to have increased insurance or to be fully tracked there is the option for you to upgrade postage.****

Please note:
I cannot be held responsible for delays in delivery once the package has been passed to the Royal Mail.

INTERNATIONAL CUSTOMERS PLEASE READ THIS:

Shipping to EU generally takes around 7 - 10 working days, but this is not guaranteed.

International mail outside the EU usually takes 10 to 21 working days, though this again is not guaranteed, and can sometimes take longer due to delays in customs and will require your patience. Please be assured that I will ship promptly (normally within 48 hours) to limit your waiting time. Payment of any customs or duty charges is the responsibility of the person the package is addressed to.

Please make sure that if you are ordering for the holiday season, then you order in plenty of time for delivery to avoid disappointment.
Additional policies and FAQs
If you like one of my items, but would like it altered slightly, please contact me and I will be happy to see what I can do.

Wholesale - Serious inquiries will be considered. Please supply your web address and details of the shop and where you intend to sell these items with your inquiry.

Jewellery By Trudy Limited
Company Number: 10701503
Registered Office: 15 Grange Park Drive, Churwell, Leeds LS277UR United Kingdom

More information

Last updated on 01 May, 2017
Seller details