JoPickleLily

Pickle-Lily

Burnham-on-Sea, England | 963 Sales

JoPickleLily

Pickle-Lily

Burnham-on-Sea, England 963 Sales On Etsy since 2012

5 out of 5 stars
(419)

Announcement   Making Cute Things....
Inspired by the world around me to make and create, using felt, fabric and yarn, crafting accessories, home items and toys.
Where to find me...
Southern Wool Show - 1 September
Poltimore House - 8 September

Announcement

Last updated on 29 Aug, 2018

Making Cute Things....
Inspired by the world around me to make and create, using felt, fabric and yarn, crafting accessories, home items and toys.
Where to find me...
Southern Wool Show - 1 September
Poltimore House - 8 September

Jo Macgregor

Contact shop owner

Jo Macgregor

View all 54 items

Reviews

Average item review
5 out of 5 stars
(419)
View all 419 reviews

Updates

Special Christmas mini mystery box
Black cats dpn holder and snap notion bag cat

Tagged in this photo

feetfeetfeet cats are in my shop feetfeetfeet

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View all 28 updates

Local

Find JoPickleLily at the following upcoming market!

  • Spring Into Wool
    The Grammar School At Leeds
    Alwoodley Gates
    LEEDS, LEEDS

    Apr 13–14

    The perfect event for all lovers of knitting, crochet, feltmaking, weaving, spinning, dyeing, and all things woolly! 90 amazing stalls, creative workshops, great food and free parking.

Shop policies

Last updated on 18 June, 2018
I'm a knitter, a sewer and a crafter who lives by the sea in Somerset. I'm also an infant school teacher and a forest school leader - both of which influence my makes!

If you have come from my website and wish to purchase something currently not listed on here, please send me a message and I will make one for you!
Find me on Facebook as Pickle-Lily and Instagram as jopicklelily 👋

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • Gift cardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All of our products are made with care and attention to detail so we hope that you are very happy with your purchase. If you have any issues please contact me and I will do my utmost to resolve the issue.

Refunds/Returns/Exchanges will only be made if an item arrives damaged, is defective, or if there has been an error on my part. Buyer is responsible for payment of return shipping. Custom Personalised orders are unfortunately non-refundable
Payment
Paypal is the easiest way to pay...you don't need to have an account with them, they also handle all the credit card purchases too

.
Shipping
All items are posted within 3 working days, by 1st class mail in the UK - proof of posting is always obtained & should the worst happen (lost parcels) I will always assist you in a claim to the Post Office.
Custom made items will take a little longer - please allow 14 days for delivery in the UK, a little longer for overseas. Please be aware that ordinary Airmail is normally a good reliable service but because it is not trackable I can't do anything about delays nor be responsible for late deliveries
Customer made items will have a photograph sent by email first so you can check your order.
Excess postage will be refunded if Etsy charges you too much!
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

Why I Need Your Information and How I Use I
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, for a custom order , if you contact me directly.
I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Josephine Macgregor, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jo [!at] pickle-lily.co.uk. Alternately, you may mail me at:

Mrs J Macgregor, 8 Cookson Close, Burnham-on -Sea Somerset TA8 1QU UK

More information

Last updated on 16 May, 2018
Seller details
Josephine Macgregor
8 Cookson Close
BURNHAM-ON-SEA, Somerset TA8 1QU
United Kingdom