Our current turn around time is 1-2 weeks plus delivery.
We send all our parcels 2nd class signed for with Royal Mail and this usually takes around 2-3 working days.

Although all orders are processed and shipped on time as per the estimates given at the checkout prior to you ordering courier/postage delays can occur especially with the current pandemic. Please make sure you order your item in plenty of time and add a few extra days for delivery. We advise 3 weeks for special events such as birthdays and anniversaries.

It is rare that parcels go missing, but in this instance we need to allow 2 weeks before it can be investigated through Royal Mail and DHL Express. During this time replacements/refunds will need to delayed until this is fully looked in to.

Please contact us via Etsy messages if you need your order in a rush.

Items are shipped 3-5 from the day you order
- Sign in through the Etsy App
- Click My Account + Click Purchases
- Find your order, you’ll see the shipping status and estimated dispatch and delivery date

We determine bulk quantities as below:-
GIFT BAGS- 30 or more
Please send us a message to discuss your order.

All of our orders are always packaged well to avoid this happening. Despite this unfortunately on the rare occasion breakages can occur if the parcel has been poorly handled during transit. In this instance please message us as soon as possible with some images of the packaging and item, we will replace your item free of charge.

As a small business I only work during the week taking some well deserved time with my family at the weekends, any messages sent over the weekend is answered on Monday morning.