Kayleighskeepsake

Made with Love

Buckhaven, Scotland
| 44,379 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth dispatch

Has a history of dispatching on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Items

Etsy automatically translates most text on the site to your preferred language.

See in original language

 

Etsy automatically translates most text on the site to your preferred language.

See in original language

Kayleigh

Contact shop owner

Kayleigh

Reviews

Average item review
5 out of 5 stars
(5480)
Loading

About Kayleighskeepsake

Sales 44,379
On Etsy since 2016

Gifts and keepsakes for all occasions!

Shop members

  • Kayleigh Duncan

    Owner, Designer, Maker

  • Alfie

    Furry Assistant

  • Callie

    Furry Assistant

  • Denni

    Mess'abouter!

Shop policies

Last updated on 11 Aug, 2021

Delivery

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Klarna Gift card
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on 13 Jan, 2023

Frequently asked questions

What is your turn around time?

Our current turn around time is 1-2 weeks plus delivery.
We send all our parcels 2nd class signed for with Royal Mail and this usually takes around 2-3 working days.

What happens if my delivery is delayed?

Although all orders are processed and shipped on time as per the estimates given at the checkout prior to you ordering courier/postage delays can occur especially with the current pandemic. Please make sure you order your item in plenty of time and add a few extra days for delivery. We advise 3 weeks for special events such as birthdays and anniversaries.

It is rare that parcels go missing, but in this instance we need to allow 2 weeks before it can be investigated through Royal Mail and DHL Express. During this time replacements/refunds will need to delayed until this is fully looked in to.

Do you offer a fast track service?

Please contact us via Etsy messages if you need your order in a rush.

When will my item arrive?

Items are shipped 3-5 from the day you order
- Sign in through the Etsy App
- Click My Account + Click Purchases
- Find your order, you’ll see the shipping status and estimated dispatch and delivery date

Do you offer bulk discounts?

We determine bulk quantities as below:-
GIFT BAGS- 30 or more
Please send us a message to discuss your order.

What happens if my item arrives damaged?

All of our orders are always packaged well to avoid this happening. Despite this unfortunately on the rare occasion breakages can occur if the parcel has been poorly handled during transit. In this instance please message us as soon as possible with some images of the packaging and item, we will replace your item free of charge.

Why do I'm I not getting a reply to messages over the weekend?

As a small business I only work during the week taking some well deserved time with my family at the weekends, any messages sent over the weekend is answered on Monday morning.

Seller details