Items
All Items
Reviews
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Arabella on 21 May, 2023
5 out of 5 starsBrilliant quality Good delivery and will definitely be ordering again
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Rachael on 07 May, 2023
5 out of 5 starsLovely bags and great quality. Exactly what I wanted for my bridesmaids.
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Mary Kerr on 03 May, 2023
5 out of 5 starsExcellent personalised gift bag for a "0" Birthday. Thank you.
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About Kayleighskeepsake
Gifts and keepsakes for all occasions!
Shop members
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Kayleigh Duncan
Owner, Designer, Maker
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Alfie
Furry Assistant
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Callie
Furry Assistant
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Denni
Mess'abouter!
Shop policies
Delivery
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
What is your turn around time?
Our current turn around time is 1-2 weeks plus delivery.
We send all our parcels 2nd class signed for with Royal Mail and this usually takes around 2-3 working days.
What happens if my delivery is delayed?
Although all orders are processed and shipped on time as per the estimates given at the checkout prior to you ordering courier/postage delays can occur especially with the current pandemic. Please make sure you order your item in plenty of time and add a few extra days for delivery. We advise 3 weeks for special events such as birthdays and anniversaries.
It is rare that parcels go missing, but in this instance we need to allow 2 weeks before it can be investigated through Royal Mail and DHL Express. During this time replacements/refunds will need to delayed until this is fully looked in to.
Do you offer a fast track service?
Please contact us via Etsy messages if you need your order in a rush.
When will my item arrive?
Items are shipped 3-5 from the day you order
- Sign in through the Etsy App
- Click My Account + Click Purchases
- Find your order, you’ll see the shipping status and estimated dispatch and delivery date
Do you offer bulk discounts?
We determine bulk quantities as below:-
GIFT BAGS- 30 or more
Please send us a message to discuss your order.
What happens if my item arrives damaged?
All of our orders are always packaged well to avoid this happening. Despite this unfortunately on the rare occasion breakages can occur if the parcel has been poorly handled during transit. In this instance please message us as soon as possible with some images of the packaging and item, we will replace your item free of charge.
Why do I'm I not getting a reply to messages over the weekend?
As a small business I only work during the week taking some well deserved time with my family at the weekends, any messages sent over the weekend is answered on Monday morning.