Cancelling an order
As a customer, you are free to cancel your purchase within 24 hours, as each item is made to order and you will be refunded to the account the order originally was paid from.

Acceptance of an order
When an order is placed you will get an order confirmation sent to the email address you provided during checkout.

Delivery
As a buyer you are free to select from the delivery options available.
Kentekids Ltd assumes no responsibility for damages during transport or damages caused from any delays beyond its control.

Returns Policy
Kentekids Ltd accepts returns within 7 days if products are not used, changed, washed or otherwise manipulated. Products need to be returned in original packaging.

No products may be returned to Kentekids Ltd without the prior written consent of Kentekids Ltd.
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.