KittenTongues

Kitten Tongues

London, England 70 Sales On Etsy since 2009

0 out of 5 stars
(23)

Shop owner

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Announcement   Kitten Tongues - Sparkle and Skin Body Adornment

Announcement

Kitten Tongues - Sparkle and Skin Body Adornment

Jess

Contact shop owner

Jess

Shop policies

Last updated on 21 May, 2017

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
*I do not offer refunds or exchanges - except in exceptional circumstances, such as your purchased was delivered damaged. If this happens I require photo evidence with in one day of delivery to determine wether or not I can issue the refund.
*For buyers within the EU I will comply with current EU consumer rights laws regarding refunds and the buyer will have 14 from receipt of purchase to contact me.
*I cannot offer refunds or accept returns for late delivery lost mail or having been provided with the incorrect address , please see Delivery Policy
Payment
*Items will not be shipped until payment has been received.
*I accept paypal and credit/debit card payments
*I cannot cancel sales on custom orders that have begun production, if you change your mind, convo me asap as I tend to get started as soon as I can. Items can be altered but not cancelled.
*I cannot cancel sales on items that have already been shipped, again, if you change your mind, convo me asap as I usually ship in 1 business day.
Shipping
*I send all items by Royal Mail Recorded delivery. I will provide the buyer with a tracking number as soon as the purchase has been shipped.
*Recorded delivery will require a signature upon delivery to the provided address.
*Delivery times as stated by Royal Mail are as follows:
UK - up to 2 days
Everywhere else - 5-7 days
****Please note - these are the time frames that are "aimed for" by Royal Mail. You could receive your purchase in less time or it could take longer, for example I have seen packages arrive in the USA in as little as 4 days but I have also seen them take up to 12 days for delivery. Christmas, Valentines and Halloween are the busiest times and delays may occur during these periods. Therefore, if you are outside the UK, I would recommend that, if you require an item within a certain time frame, you order at least 2 weeks in advance, 4 weeks for a custom order. I am not responsible for Royal Mail, UPS or any other delivery service and do offer refunds because you did not place your order within a reasonable time frame.
I am happy to send items by courier if required urgently but this is can be VERY expensive. I you would like this option, please convo me before making a purchase so I can give you prices.
Additional policies and FAQs
As much as I would like to spend all my time doing this, I work a full time job. Custom items could take 1 to 2 weeks before shipping. If I am very busy possibly longer but I will always message the buyer before production if this is the case.

More information

Last updated on 21 May, 2017
Frequently asked questions
Care instructions

I will always send a little note with the care instructions for the purchased item. I also provide this information in the listing.

Custom and personalised orders

I have attempted to add pop down options for colours for custom orders, but, as there are just so many options, this is a bit limited.
I am absolutely more than happy to discuss colour and design options in detail before purchase. In fact I prefer this as then I can get the order just right!

Seller details
Kitten Tongues
139A Stroud Green Road
LONDON, N4 3PX